Trending March 2024 # 3 Ways To Fix Postman Extension In Chrome If It’s Not Working # Suggested April 2024 # Top 10 Popular

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3 Ways to Fix Postman Extension in Chrome if It’s Not Working

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Postman is a popular tool for API development and testing and comes in handy as a Chrome extension.

However, the extension may stop working at times for various reasons and interfere with your work.

The first step to troubleshooting any issue with any software is to make sure everything is up to date.

Try Opera One, a browser with various functionalities already built-in!

A flawless browser like Opera has most functions already under the hood.

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Easy and intuitive workspace management

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Chrome extensions are a powerful way to add new features and functionality to the browser. Extensions can be used by millions of people, and their use is growing every day.

If you would like to get more out of your extensions, we have a dedicated article on tips and tricks to use Chrome extensions on Opera.

Although extensions are great and offer a unique browsing experience, sometimes they may fail you when you need them the most.

Is Postman a Chrome extension? 

Postman is a Chrome extension. You can install it from the Chrome Web Store or by downloading it directly as an application. It is available on Mac and Windows machines, as well as on Linux.

The extension makes API development faster and easier, saving you time and allowing you to build better applications.

It’s the perfect tool for developers who are looking for an efficient way to test their web service APIs, mock HTTP requests, create test data, and share API documentation.

How do I add the Postman extension to Chrome?

The Postman Chrome extension has since become deprecated with the introduction of the updated version known as Postman Native Apps.

With the app version comes new and improved features. You can still use the Chrome extension but the app has more features plus all your data in the extension will automatically move to the app once you download it. 

To add Postman to Chrome, follow the instructions below:

What can I do if Postman isn’t opening?  1. Disable and enable the extension 2. Enable Javascript in Chrome 3. Restart Chrome

Open a new tab in Chrome and type the following address: chrome://restart

Try the Postman extension again.

Is there a Postman Chrome extension alternative worthy of my attention?

Postman is an awesome Chrome extension for testing APIs and with great features. If you are looking for an alternative to Postman, here are some of the best ones:

Advanced REST Client – This is a Chrome extension for testing APIs. It’s very similar to Postman, and it has many of the same features.

Requestly  – Requestly has some features that make it stand out from other Chrome extensions such as Postman. Its interface is more streamlined than Postman’s and supports most of the features you’d expect from a modern HTTP client.

Mokku – It has a lot of features that are useful for developers, including the ability to share your API calls with others, as well as being able to execute them via the command line.

We hope that with the solutions listed above, you have been able to get your Postman extension working again. 

Sometimes, an extension may be infected by bugs or downloaded from an unverified source. In such a case, you need to follow the steps of removing malicious extensions from Chrome to secure your browser.

Still experiencing issues?

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How To Fix The Hulu App On Windows 10/11 If It’s Not Working

How to fix the Hulu app on Windows 10/11 if it’s not working

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Although Hulu is a popular video-streaming service, many users reported that the Hulu Windows 10 app is not working.

In order to fix it, you can start with the Windows Store apps troubleshooter.

Another handy solution is to close the software in the background to reduce load times.

You can also update the Hulu app by following our step-by-step guide below.

Disney+ streams your all-time favorite movies, cartoons, and TV shows and is ready to join your family! A generous library from Marvel, Disney, Pixar, National Geographic, is waiting for you. Here are more exceptional features of this service:

Compatibility with all devices

Stream on four devices simultaneously

4K UHD adaptability

Dolby Atmos sound for compatible devices

Group watch feature

Disney+ is easily accessible both from home and on the go and suits all types of watchers with high-quality content of all genres and from all eras.

Hulu is a video-streaming service that you can watch TV shows with within its app or a browser.

The Windows 10 Hulu app doesn’t always work, however, as some users have stated that the app doesn’t play any videos for them.

Hulu streaming errors aren’t entirely uncommon for Windows devices. If your Hulu app’s video streaming isn’t working, check out some potential fixes for it below.

What can I do if Hulu app won’t work on Windows 10? 1. Check if Hulu is down

Playback Failure is one of the Hulu app’s streaming error messages. That error message is usually due to a server outage.

Thus, it might be the case that there’s an ongoing Hulu server outage, which you can’t really resolve yourself.

To check if the Hulu server is down, open a page on Is It Down Right Now. That page tells you if there’s something up with the Hulu server.

At the time of writing, the page’s server status check states, chúng tôi is up and reachable. However, some U.S. users have recently stated there that Hulu is still down in a few regions.

If that page states that chúng tôi is generally down, then you’ll probably just need to wait one or two days until Hulu restores the server.

2. Open the Windows Store apps troubleshooter

The Windows Store apps troubleshooter is one that can fix Windows 10 apps that don’t work. This troubleshooter might provide a fix for your Hulu app, so be sure to try it out.

3. Reboot your desktop or laptop

Your Windows 10 desktop or laptop might not have correctly configured the connection settings when you started it. As such, restarting Windows 10 might fix the Hulu app.

Select to shut down your desktop or laptop from the Start menu, and then unplug it for about a minute or so.

In addition, you can also unplug your router or modem for about a minute. Plug the router and Windows 10 device back in. Then start your desktop or laptop and run Hulu.

4. Reinstall Hulu

Open the Cortana search box.

Enter

apps

in the search box, and select to open Apps & features.

Next, select the Hulu app and press its Uninstall button.

Then open the official MS Store page in your browser.

Press the Get button there to reinstall the Hulu Windows 10 app.

A fresh Hulu app with a clear data cache might stream video just fine. So reinstalling the app could be the resolution you’re looking for. Follow the steps above to reinstall the Windows 10 Hulu app.

5. Turn Off DRM

Some Hulu media content with DRM (Digital Rights Management) restrictions might not play back unless you turn off DRM.

Also, if you don’t know how to remove DRM from WMA, you can always take a closer look at our quick guide.

6. Close background software

Background software can also have an impact on Hulu video streams.

Antivirus utilities with firewalls are perhaps the most likely background software to stop Hulu from playing videos altogether, and other programs might at least slow down the load times.

Expert tip:

7. Update the Hulu app

Software updates often provide bug and crash fixes. So it might be worth checking for Hulu app updates, by following our steps above.

8. Connect router with an Ethernet cable

If you’re utilizing Hulu via a Wi-Fi connection, consider switching to an Ethernet connection. An Ethernet cable can provide a more stable connection.

To connect your PC and router with an Ethernet cable if you have one. Then try watching a video on Hulu to see if Ethernet makes a difference.

Take a closer look at our list of free and paid streaming software for PC users to find the proper one for your needs.

9. Switch off other Wi-Fi devices

If you only have limited bandwidth, other Wi-Fi device users can have a big impact on Hulu video streams.

So make sure that no other Wi-Fi device is on when you’re utilizing Hulu. That will ensure there’s nobody else hogging network bandwidth when you try to watch programs with Hulu.

10. Temporarily turn off Windows Defender Firewall

NOTE

You can always turn the firewall back on when required by selecting the Turn on Windows Defender Firewall options in the Windows Defender Firewall Control Panel applet.

Firewalls can block Hulu and other streaming apps from playing content if not configured to do so.

So, turn the Windows Defender Firewall off before you run Hulu to ensure it’s not getting in the way of playback. Follow the guidelines below to temporarily turn off the firewall.

Try a different streaming service

Consider taking a look at what other streaming services have to offer.  It very much depends on your viewing preferences but trying a different service might be a good idea.

Disney+ has a library that does contain some shows and films available on Hulu, so it could be a good fit for your streaming needs. Plus it has a lot of original shows and films, both old and new. 

Since its launch, the platform has been continuously growing in content. 

Disney+ is available on all devices and operating systems. It has an easy-to-use user interface that can be accessed both through their app or in the browser.

⇒ Get Disney+

Those fixes might repair the Hulu app so that it streams video. Some of those resolutions might also fix Hulu playback in the browser.

For further details on how to fix video streaming in Windows 10, take a closer look at our comprehensive guide and fix them with ease.

Note: This article has constantly been updated for freshness and accuracy. We have been editing the solutions that might fix the problem in accordance with the app’s latest updates. We really hope that you solved your issues and continued to enjoy watching your favorite content.

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8 Ways To Fix Videos Not Playing In Chrome

Chrome has several built-in plugins and sources to make sure your videos play correctly, and it is compatible with almost all video streaming websites out there. However, if you encounter issues like the videos constantly buffering, appearing blurry, stuttering, or just won’t load, it’s likely that Chrome is not able to play the video.

There could be numerous reasons behind the video playback issue, including hardware problems or issues with your ISP blocking that site. It also includes simple things like poor internet connection and even Chrome-specific issue.

Cookies and cache are all the data collected as you browse through websites. Over time, this accumulated data can turn your browser slow, resulting in videos not playing correctly or showing a black screen. So we recommend deleting it, and here’s how you can do it:

Step 2: Select Settings from the menu options.

Step 4: Now go to Clear browsing data.

Step 5: Select Browsing history, Cookies and other site data, and Cached images and files.

Step 6: Select All time in Time range on top.

This should clear up most of the cookies and all cached files. Your browser should feel more responsive, and videos should play fine now. Note that doing so will sign you out of most websites- you’ll have to sign in again.

Having multiple tabs open simultaneously can be very heavy on your RAM and end up taking a lot of resources which can lead to your videos stuttering or not playing properly. You need to close all tabs and correctly restart Chrome to fix this.

This is how you can do it:

Step 2: Copy this chrome://restart and paste it on the Chrome address bar.

Step 3: Press Enter, and Chrome will restart by itself.

Once Chrome reopens, check if the video is playing properly as intended without any lags or stutter.

We recommend playing your videos in Incognito mode or on another browser to check if the video is playing as it should. If it does play, you should try disabling and removing recently installed extensions in Chrome. This is how you can do it:

Step 2: Go to Settings.

Step 4: You will be redirected to the Manage Extensions page.

Turn off the toggle for recently installed or suspicious extensions and check if your videos play without any issues.

Javascript is necessary for sites to display interactive features, including videos. It usually comes enabled by default on Chrome but might have been disabled due to some extension or plugin. You need to enable it for videos to play correctly, as shown below.

Step 2: Select Security and Privacy from the sidebar.

Step 3: Go to Site Settings.

Step 5: Select Sites that can use Javascript.

With Javascript enabled, websites and videos should work as usual. Make sure to remove any extension that disables it.

Hardware acceleration utilizes the GPU of your computer to play HD videos or other graphic-intensive tasks when the CPU is not enough. Leaving Hardware acceleration on old computers can mess up video playback in Chrome. Let us take a look at how you can turn it off.

Step 3: Select Advanced from the Sidebar.

Step 4: Now choose System.

Step 5: Toggle off Hardware Acceleration.

There might be a possibility of any suspicious or harmful software causing the issue. This could have been any file or media that you downloaded and now causing the issue. Thankfully, Chrome has a feature to detect this harmful software and remove them. And here is how you can access it:

Step 2: Open Settings.

Step 3: Select the Advanced option from the sidebar.

Step 7: If found, Chrome will direct you to remove the malicious program.

This should remove any harmful or malicious programs that were present in the browser.

If you are on an old version of Chrome then this is how you can update it:

Step 2: Open Settings.

Step 3: Select About Chrome from the sidebar.

Step 5: After the download completes, Relaunch Chrome.

After updating, your browser should feel smoother to use and your videos should play properly now.

It might be a possibility that an extension or any other plugin might have changed crucial settings which are not easily identifiable and are causing the video playback problems. In this scenario, it is best to Reset Chrome and store it back to the default settings.

Step 4: Now select Reset and Clean Up.

Step 6: Choose Reset Settings.

If you have a slow internet problem and cannot wait for the video to load, you might want to download it and watch it offline instead. This will save you from any buffering issues and you can enjoy the video on your preferred media player.

There are not a lot of decent video downloaders on Chrome that also allow you to download YouTube videos since they updated their policy so the options were slim. But we have found a decent one for you and here is how you download videos with it:

Step 3: Scroll down and you should see download options with different resolutions and sizes.

Step 4: Hold the Alt+Left mouse button on the Download button to download the video.

The video should now start downloading now. Alternatively, drag the Download option to the new tab and press Ctrl+S to download the video.

9 Ways To Fix Iphone Continuity Camera Not Working On Chrome, Edge, Safari

As to user reports, the browser fails to recognize iPhone as the default camera source for unknown reasons. Continuity Camera works fine in other apps like FaceTime or Zoom but seems to have issues when using video calling websites such as Zoom or Google Meet or on insurance and banking portals for video KYC verification.

Given the exact cause of this issue is unknown, it will be difficult to pinpoint one exact solution. This is why we have curated a list of nine methods that should help rectify the iPhone Continuity Camera issue. Before we move on to the methods, let us ensure you meet the following requirements to use the Continuity Camera feature on your devices.

Requirements to Use Continuity Camera:

iOS version 16 or higher on iPhone.

macOS 13 Ventura or higher on Mac.

WiFi and Bluetooth must be enabled on both iPhone and Mac.

Devices should be logged in with the same Apple account.

Supported iPhone model: iPhone 8 or newer.

“Due to privacy concerns with unintended camera selection, browser-based video apps only see the phone when it is in ‘magic pose’ of landscape, screen off, locked, motionless (not handheld), and unobstructed camera. This pose is also used to trigger Automatic Camera Selection in supporting applications such as FaceTime and Photo Booth.”

The response states that you need to mount your iPhone in a proper position to make sure it works well with your Mac. To mount your iPhone in Magic Pose, make sure that:

Keep your iPhone in the landscape orientation.

Your iPhone should be placed near your Mac.

The screen should be locked.

The camera view should be unobstructed.

The device should also remain motionless.

Our Managing Editor, Ritik Singh, who was also facing the same issue, was able to fix it by keeping their iPhone in the magic pose as shown in the image above.

For Continuity Camera to work, the feature must be first enabled on your iPhone. Even though it is turned on by default, it could be possible that it might have been accidentally turned off. This will prevent the feature from working as intended. To turn on this feature, follow these steps.

Step 2: Scroll down and tap on General.

Step 3: Tap on AirPlay & Handoff.

Step 4: Here, turn on the toggle for Continuity Camera Webcam.

You should ensure that both WiFi and Bluetooth are enabled on both devices. The devices should also be next to each other. Here is how you can enable WiFi and Bluetooth on iPhone and Mac.

Steps to Enable Wifi and Bluetooth on iPhone

Use these steps to turn on WiFi and Bluetooth on your iPhone.

Step 1: Swipe down from the top right side to reveal the Control Center.

Step 3: In the same manner, tap on the Bluetooth toggle to turn it on.

Steps to Enable Wifi and Bluetooth on Mac

Use these steps to turn on WiFi and Bluetooth on your Mac.

Check if you can use Continuity Camera with your iPhone after turning on WiFi and Bluetooth.

Even though both devices are signed in to the same Apple ID, we recommend you try to log out on both devices and then re-login again. This should reconnect both devices properly.

Sign Out of Mac

Use the steps below to sign out of your Apple ID on your Mac.

Step 2: Go to System Preferences… (System Settings on MacOS Ventura)

Follow the on-screen instructions to complete the sign-out process.

Step 5: Re-login to your Apple account.

Sign Out of iPhone

Step 1: Open the Settings app.

Step 2: Tap on your name at the top of the page.

Step 3: Tap on Sign Out.

Follow the on-screen instructions to sign out of your Apple device.

After re-logging to your Apple ID, try to use the Continuity Camera feature.

If the sign-out option appears greyed out, disable the Screen Time feature.

Resetting the Network settings of your iPhone will reset your Wi-Fi, cellular, and VPN networks and their saved passwords. This might help fix any errors affecting the connectivity between your iPhone and Mac. It might help to troubleshoot the Continuity Camera problem with your iPhone. To do this, use these steps.

Step 1: Open the Settings app on your iPhone and go to General.

Step 3: Next, tap on Reset.

Step 4: Here, select Reset Network Settings.

Step 5: If required, enter your passcode.

This will reset all network settings on your iPhone. Reconnect with your Mac and use Continuity Camera.

Step 2: Go to Settings.

Step 5: Next, select the Camera option.

Step 7: Choose the iPhone Camera option from the list.

This method also comes from the same Reddit thread mentioned above. According to one user, changing the video source on FaceTime to iPhone’s camera can help fix the issue when using Continuity Camera in Google Meet and Zoom. This also works on other browser-based video apps. This is how it works.

Step 1: Make sure the Continuity Camera is enabled and that both of your devices are connected.

Step 2: On your Mac, open the FaceTime app.

Step 4: Here, change the video source to iPhone.

Step 5: Open your browser and go to Google Meet.

You can do this with other video apps as well.

Step 7: Select the Video option from the sidebar.

This will switch the video source from your Mac webcam to your iPhone.

Cache and browsing data can cause issues with the basic processes of your web browser. It happens when the browser accumulates a lot of cached data, which gets corrupted over time. Clearing this should help improve your browser’s performance and fix the Continuity Camera problem. This is how you clear Chrome, Microsoft Edge, and Safari cache.

Steps to Clear Cache and Browsing Data on Google Chrome

Use these steps to delete cache, cookies, and browsing data from Google Chrome.

Step 3: Select the option, Clear Browsing Data.

Step 4: Tick the box for all three items.

Steps to Clear Cache and Browsing Data on Microsoft Edge

Use these steps to delete cache, cookies, and browsing data from Microsoft Edge.

Step 3: Select Privacy, Search, and Services from the left sidebar.

Step 5: Tick the box for all four items.

Steps to Clear Cache and Browsing Data on Safari

Use these steps to delete cache, cookies, and browsing data from Safari.

Step 1: Open the Safari browser on your Mac.

Step 3: Select Clear History…

After clearing the data, you should retry using Continuity Camera to see if the issue is fixed.

If the above methods do not work for you, we recommend switching to a different web browser. You can try browsers like Firefox and Brave. Many users have reported not facing any issues while trying to use iPhone Continuity Camera on the Firefox browser.

This wraps up our article on ways to fix Continuity Camera not working on Chrome, Edge, and Safari. I hope any of the above-mentioned troubleshooting methods were able to help fix your issue. If you have any queries related to the article, do reach out to us. Till then, stay tuned on BrowsersToUse for more such articles, guides, and How-Tos.

8 Ways To Fix Universal Control Not Working

Universal Control is a new feature introduced in 2023 used to pair devices like Mac and iPad. But many users claim that they’re having problems with it. If you are one of them then the article is for you.

When your device is not compatible, Universal Control does not work. Many users do not check their model and claim that universal control is not working for them. Sometimes, bugs and piled up cache can be the reason too. 

We have mentioned the possible causes and their fixes below. Carefully navigate the causes and work to the step-by-step fixes.

Why Is Universal Control Not Working?

Let’s navigate the reasons for universal control not working before we dive into the solutions to fix it. Some possible causes are mentioned below. One of them might be the reason for universal control to not work on your device.

Your Device Isn’t Compatible: First of all, if your device is not compatible with this then no solutions can fix universal control not working in your device. iPadOS 15.4 and macOS monterey 12.3 is the minimum requirement a universal control requires. 

Your Device Is Too Far Away: The devices that you are using need to be close to each other when you use the Universal Control. It should be in the area of at least 10 meters else Universal Control will not work.

Outdated OS Version: Like we have mentioned before, the OS version should be compatible with Universal Control in order to work. Older OS versions are not compatible with Universal Control so, you need to update the versions. 

Bugs in Software: Sometimes there are bugs in the software which are eventually fixed by Apple itself after sometime. You can also try restarting your device to fix bugs in the software. 

Not Using Same Apple ID: If the devices that you are using have not been logged in with the same Apple ID then you can not connect them with Universal Control. Make sure that both the devices are running with the same Apple ID and try to connect them again.

How to Fix Universal Control?

Start by going through simple steps like restarting your device and restarting universal control. If it does not work for you then move on to the next steps.

Force Restart Your Device

Restarting your device is a good idea when your device is slowing down, features do not work, or when the OS has bugs, etc. It is good to restart your device on a regular basis but if you don’t then that’s okay too. Let us restart your device by following these steps:

For Mac

For iPad

Log in Same Apple ID on Both Mac and iPad

Since Universal Control connects devices, the specific devices need to be logged in from the same Apple ID. If not then it will not connect the devices.

Select one of the Apple ID from either your Mac or iPad and add it to another. You can change the Apple ID on the iPad by:

Force Close Universal Control

Piled up task and cache forms glitches in your device. Try to force close the task and see if it works.

Check Your Device Compatibility

If your device is not compatible with Universal Control then it will not work. Here are some compatible devices:

Macbook (2024 and later)

Macbook Air(2024 and later)

Macbook Pro(2024 and later)

iMac(2024 and later)

iMac(5K Retina 27 inch, late 2024)

iMac Pro (2024 and later)

Mac pro (2024 or later)

Mac mini (2024 or later)

iPad Pro (all models)

iPad 6th gen or later

iPad Air 3rd gen or later

iPad mini 5th gen or later

You can check your device model by following these steps:

On iPad

On Mac

Enable Bluetooth and Wi-Fi

Check and ensure that Wi-Fi and Bluetooth are enabled on your device. Universal control requires both of them to connect the devices. You can find Bluetooth and Wi-Fi by following these steps:

Bluetooth Mac

Wi-Fi Mac

Bluetooth iPad

Wi-Fi iPad

Turn Off and On Handoff

You might want to check the settings for handoff if universal control is still not working on your device. Many users claim that turning on and off handoff has worked for them. So, why not give it a try? Follow these steps to locate handoff:

Keep Your Mac and iPad Close to Each Other

When using Universal Control, put both Mac and iPad close to each other. They should be at least 10 meters(30 feet) close.

Enable Universal Control on Mac

Universal Control is usually turned on by default when you connect one to your device. But, sometimes it might not have turned on due to which it may seem like universal control is not working. Follow these steps to ensure universal control is enabled on your device:

On Mac

On iPad

8 Ways To Fix Instagram Dms Not Working

No matter if we admit it or not, a lot of us use Instagram for a major chunk of our day. From scrolling through the latest Instagram Reels on repeat to messaging our friends, it’s an app we are glued to. However, like all apps, Instagram is liable to run into a few problems, bugs, and errors. An error common among users is the Instagram DM feature not working for them. It renders Instagram DMs unusable as you aren’t able to send, receive, or view messages. If you are someone whose Instagram DMs are not working, there are several ways to fix the issue. I have compiled a list of fixes you can implement to make sure your Instagram DMs start working again. So without further ado, let’s dive in!

Fix Instagram DMs Not Working (2023) What Causes Instagram DMs to Not Work?

If your Instagram DMs are not working, there could be a variety of reasons for it. But the exact reason can be anything and vary depending on your Instagram app build, your ISP, Insta server status, and more. The most common reasons for an Instagram DM not working are:

Server Outage: Sometimes the most common reason for Instagram DMs not working is server mix-ups or an outage. It can not only cause problems with your messages but even with posts, reels, and general use.

Internet Issues: If you have an ISP with a history of connection problems, you might be suffering from a poor internet connection or spotty coverage. This will not only affect your use of Instagram but general internet use, which is not desirable. Plus, a VPN service like Express VPN can also interfere with your internet connection and cause usage issues on Instagram.

Old Build of Instagram: Like all other apps, Instagram receives a lot of updates periodically to ensure stability and performance. If you have missed out on too many updates, this could be an issue that has been fixed but you have missed out on it.

These are just some of the possible reasons you not receiving Instagram DMs, and the list isn’t exhaustive. Depending on the issue, it could be something or the other. Nonetheless, keep reading as we talk about fixes for Instagram DMs not working on your Android or iOS device.

Top Ways to Fix Instagram DMs Not Working 1. Check Your Internet Connection

This might seem like a stupid mistake but is a pretty common one. In order for your Instagram DMs to work, the app needs to be connected to the internet. If you find that your messages are being sent but not received or vice versa, it could be because of spotty connectivity. A way to quickly test if your app is connected to the internet is to use other parts of Instagram.

2. Check Instagram Outage

If issues with Instagram servers do come up, there’s nothing for you to do except wait and have patience. Luckily, social media giants like Instagram’s parent Meta fix their server issues quickly so as to avoid downtime. Once the servers are back up, try using the Instagram DM feature, and it should work just fine.

Earlier we mentioned that there’s a chance you might be using an old build of Instagram, causing the DMs to crash and stop working. That could be the case for those who have turned off auto updates and refuse to update the app themselves. Also, the same happens if you using a beta build of the app.

While after a certain old build, Instagram can stop working, even one iteration older can pose a serious threat to your phone. Besides bugs that might come up, there might be security fixes that you don’t have. For those reasons and more, I recommend updating your Instagram to the latest version ASAP. You can do that by visiting Google Play Store or iOS App Store respectively and updating the app. Alternatively, you can download the latest version of Instagram for Android and iOS from the links provided here.

4. Logout and Login Again

1. With your Instagram app open, tap on the “Profile” icon on the bottom right.

2. Tap the hamburger menu on the top right and then tap on Settings.

3. Scroll all the way down on the Settings screen and tap Log out (username). And that’s it. Just close the app once, and then log back in again. Once done, your Instagram DMs should start working as usual.

5. Clear Instagram Cache

Like other apps, Instagram keeps a small amount of data about your app usage in the form of cache on your device. It is accumulated in your phone’s storage and includes data like your app settings and media cache. However, like all types of app cache, the Instagram cache can get corrupted due to an error. This can result in Instagram DMs not working properly.

Clear Instagram Cache on Android

1. Open the Settings app and scroll down to the “Apps” section.

2. Tap on “App Management” and search for Instagram here.

Note: The steps to reach the app list under settings can slightly vary on your phone, depending on the Android skin you are using. We are using OxygenOS 13 on the OnePlus 10R for this tutorial.

3. On the App info page, tap on Storage usage.

And you are done! Depending on your Android version and skin, the steps involved may vary a bit but will mostly remain the same. So clear your Instagram cache, and the DMs should start working now.

Clear Instagram Cache on iOS:

Unfortunately, there is no way to clear Instagram app cache on iOS. You will need to remove the app itself, so all of its data gets wiped from your device. Follow the steps below to do so:

1. First, open the Settings app and scroll down to access the “General” section. Then, tap on “iPhone Storage“.

2. Now, scroll down and find Instagram or search for the app using the magnifying glass at the top right.

Instagram has now been removed from your iPhone. You can now install the app and log back in. The Instagram DM issue should now be resolved, and you can start messaging your friends and followers.

6. Uninstall and Reinstall the App

If cleaning Instagram’s cache didn’t work for you, a fresh install is the way to go. This will not only remove any leftover cache but also delete the app and any possible corrupted data. Removing the app is simple, and you can install it back from the Google Play Store on Android or iOS App Store easily.

We have shown you the steps to remove the app from iOS in the method above, but it’s rather lengthy. So let me take you through the brief steps here. On Android and iOS, hold down on the Instagram icon and select “Uninstall” from the pop-up that appears. Once done, you can install the app back and you’re good to go. This should help users whose Instagram DM is not working.

7. Use Instagram Web

While using Instagram on your PC won’t give you the same experience, I would say it’s better than your Instagram messages not working at all. There are times when even without an outage or error, the official Instagram client can cause problems. In those times, it’s better to use Instagram Web on your PC until the problem is resolved. You can even use the Instagram web app to upload photos and watch stories.

Usually, all one needs to do is perform the above steps and get their Instagram DMs working. However, if the above fixes haven’t worked for you, this is the way to go. While it’s the last possible option, contacting Instagram support should get you the solution you need to get your DMs working again. If that’s the way you want to go, Instagram has made it easy to contact its support team.

While on the DM screen, shake your phone, and you will see the Error Reporting screen. Here, tap on the “Report a problem” button and follow the process to describe your problem. Don’t worry about media attachments, as Instagram will automatically include screenshots of the issue. However, if you wish to troubleshoot the problem before reporting, head over to Instagram Support (visit) and browse through their resources.

Best Fixes If You’re Not Receiving Instagram DMs

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