You are reading the article Adobe Illustrator Keeps Crashing – Here’s How To Fix It updated in December 2023 on the website Hatcungthantuong.com. We hope that the information we have shared is helpful to you. If you find the content interesting and meaningful, please share it with your friends and continue to follow and support us for the latest updates. Suggested January 2024 Adobe Illustrator Keeps Crashing – Here’s How To Fix It
Adobe Illustrator is one of the most popular choices for creating creative illustrations, graphics design, logos, and much more.
However, it isn’t a good experience when it keeps on crashing. Sometimes restarting the application is what it takes to restore it to a working condition. But if it doesn’t, you can resolve these issues by updating the app and resetting its preferences.
Since the origin of the error can be different in each case, try out the solutions one by one until the application begins working normally.Update the Application
You can face crashing issues in Adobe Illustrator if you aren’t using its latest version. Many of the bugs and issues are fixed in the new version. Therefore, update it to resolve them. Here’s how you can do it.
Launch the Adobe Illustrator application.
Download and install any available updates.
Relaunch the application and check if your problem has been resolved.Reset the Application Preferences
The Illustrator preferences contain all the configuration settings, and they can sometimes become corrupt. Therefore, resetting it can solve your issue.
If the app crashes only when performing a particular action like closing/saving a file, you can follow the steps below for Windows and Mac to reset the preferences.
Open the application.
Restart the Illustrator application and see if you face any crash issues.
Open the application.
Finally, restart the app and check if you still face the issues.
To reset the preferences when the application fails to open, you can use the following shortcut keys.
For Windows: Ctrl + Shift + Alt
For Mac: Option + Command + Shift
However, press them when the app is still loading/opening.Update the Graphics Drivers
Sometimes not using the latest version of graphics drivers can lead to crash issues. So, you have to update it to solve your problem.
To update the graphics drivers,
Press the Windows + R and type devmgmt.msc to open the Device Manager.
Now, choose the Update driver option.
Next, select the Search automatically for drivers option.
Download and install the latest drivers available.
Restart the application/system and check if you are facing the issues.Remove the Plugins
While plugins are useful and save your time, an incompatible one can conflict and cause issues with the application. Therefore, try removing the plugins to fix your crashing issues.
To remove plugins,
Exit the Illustrator application.
Now move each plugin to a different location and check the app for errors.
Once the application runs smoothly, you can figure out the problematic plugin.
Delete that specific plugin and restore others to their default location.Resolve the Compatibility Issues
The newer Illustrator application can demand the latest version of Windows to run properly. So, if you are using an older OS version, use the Windows program compatibility troubleshooter to resolve your issues. Here’s how you can do it.
Press the Windows + R and type control to open the Control Panel.
Now, on the Select troubleshooting option window, choose both the options one by one and follow the on-screen instructions to apply the recommended fixes.
Relaunch the application and see if you face crash issues now.
Furthermore, try installing the latest windows updates and then check the application.Reset the Font Cache
Sometimes a damaged font cache can be behind the Illustrator crashing issue. To resolve the problem, you can delete the font cache. Here’s how you can do it.
First, make sure you have exited the Illustrator application.
Open the file explorer and navigate to C:WindowsServiceProfilesLocalServiceAppDataLocal.
Now, delete the folder named “Font Cache.”
Open Finder, located at the bottom of your screen
Finally, delete the “CT Font Cache”.Close Other Applications
Illustrator is relatively a heavy app. It requires more memory and consumes CPU-intensive resources than normal applications. So, check the minimum requirement to run Illustrator on your system as mentioned by Adobe itself.
On the other hand, if you are low on memory(RAM) or trying to run it on low storage space, the app may fail to perform smoothly. Therefore, sometimes it crashes and doesn’t work as expected.
To resolve these issues, you can force close all the unnecessary applications running in the background. Here’s how you can do it.
Press the Ctrl + Shift + Esc key to open the Task Manager.Reinstall the Application
If nothing works, you can reinstall the application as it will give the app a fresh start and help resolve issues from the previous application. Here’s how you can do it.
Select Adobe Illustrator from the list of programs.
Drag Adobe Illustrator to Trash.
Empty the trash to remove it permanently from the system.
After uninstalling the application, install its latest version on your system. Check if your problem has been resolved with the new application.
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In the early age of smart devices when a colored display and MP3 music was the “smartest” things you could expect from a phone, Android came out as a force for good. But what made Android shine through the dozens of different manufacturers trying their very own version of mobile OS platforms is the ability to add features through apps, which came as a courtesy of a humble Google Play Store (APK download) years ago.
Today, the Play Store packs millions and millions of apps that add features and abilities to your device that you’d even fathom before.
But just like us humans, the Google Play Store is not fundamentally perfect, and you’re bound to encounter an error or two along the way. Since most of the Google Play Store errors (like, pending download error) can be rather confusing, we’ve compiled the most common ones and listed them down with possible solutions for you to try to fix them.
Related: How to download and install latest Google Play Store
Common Google Play Store errors and their solutions
If you’ve been using Android devices for long enough, you already know that a single form of a solution can be applied to several different types of issues. The same goes for the Google Play Store errors, so we’ve highlighted all of the general solutions at the bottom of the guide and linked them where appropriate.
Error DF-BPA-30 / Error RH-01 / Error rpc:s-5:aec-0 / Error 944 /
These are errors are commonly experienced by users in the Google Play Store app when there are certain persistent issues with the Google servers. While some of these may be temporary and automatically get resolved after a while by Google, others need to be dealt with certain methods of fixing from the user end.
This could be a server related issue caused by system updates from Google. Waiting some time to see if the issue is fixed is a good way to start.
Head over to Settings – Date & time to make sure that everything is accurate.
└ Select the app you want to install from the Google Play Store and then choose your device from the list. If you are prompted with any of the above errors once again, head back to the Google Play Store app on your phone and try downloading the app from there.
You might need to use the Clear data and Clear cache option for the Google Play Store app from the Settings.
Try to remove the Google account associated with the Google Play Store app and add it again.
Error 491 / Error 923 / Error 101 / Error 921
The issue surfaces when there seems to be a conflict with the ability of the Google Play Store app to download and update apps. This is one of the more serious issues which indicates broken or corrupt files and needs you to take a stronger action to fix the issue and get your apps downloaded and updated once again.
You need to remove the Google account associated with the Google Play Store app and add it again.
└ Go to Settings – Storage & memory to see the storage capacity of your device and the space available. Tap on the Apps section to see how much space individual apps take up and Uninstall the apps that you don’t use regularly.
Try removing the temporary system files of the Google Play Store by Clearing App Cache.
Due to the corrupt and broken files, you might need to use the Wipe cache partition option from the Recovery menu to get the Google Play Store working again.
This error too makes it impossible to not only download apps but update them as well. The issue seems to arise from a conflict between the Google account and Google Play Store when you have two or more Google accounts are set up on your device and there is a conflict with the Google Play accounts.
Log into the Google account you had purchased the app, remove it and then install again.
└ Open the Google Play Store app, head to the Settings – Clear search history.
Soft reset means restarting the device. Yes, restarting your device in one of the ultimate solutions you could possibly have to a wide variety of problems, and it works wonders for all kind of Play Store errors that you may encounter.
Simply hold the power button and choose Restart option to reboot the device. Fire up Play Store then, and it should fix the error and things should work alright. If you don’t see the restart option in the many that you get when long pressing the power button, simply choose ‘Power off’ to switch off the device. And then start it by holding the power button after 5-6 seconds of the screen going black.
Another trick is to force restart the device. If your device has the battery that is removable, simply remove the battery to power it off, and then hold the power button to start it. However, if your device is a recent one and thus doesn’t have a removeable battery, press and hold the Power button (or Power and Volume down buttons) for about 15 seconds (could be less) to force restart the device.
Remove and re-add the Google account
Head over to Settings – Accounts – Google and then select the Google account you use with the Play Store.
Tap on the three-dot menu button and select Remove account.
Head back to Settings – Accounts – Add account.
Select Google, enter your account username and password to sign back into the account.
Clear Google Play Store App Data and Cache
Open the Settings app on your Android phone or tablet.
Find the Apps It could be called Applications on some devices.
You will get the list of all Apps installed by you. Scroll down to find the Google Play Store from the list of apps that you want to clear the cache for and open it.
Tap on the app to get to its App info Here, you will find the options to clear its cache or its data.
Delete what you want to:
Clear app cache: It’s simple, hit the ‘Clear Cache’ button.
Clear app data: Well, hit the ‘Clear Data’ option, or the ‘Storage’ option, as the case may be. Then confirm this on the pop-up to wipe everything related to the Google Play Store app.
Wipe cache partition
Turn off the device, and then press and hold the VolumeUp and Power button simultaneously.
Release the Power button when the device logo appears, but continue to hold the Volume Up
On the Android recovery screen, use the Volume Down button to navigate down to wipe cache partition and press the Power button to select it.
Use the Volume Down button to select Yes — delete all user data, and then press the Power button to confirm.
Wait for the reset to finish and press the Power button when prompted with the message to Reboot system now.
As this will delete everything on the device, be sure to backup important files and app data before going for the factory reset (aka hard reset). If you can’t do that from the Settings app, then the method below tells you how to do it using hardware buttons.
Turn off the device, and then press and hold the Volume Up and Power button simultaneously.
Release the Power button when the device logo appears, but continue to hold the Volume Up.
On the Android recovery screen, use the Volume Down button to navigate down to wipe data/factory reset and press the Power button to select it.
Use the Volume Down button to select Yes — delete all user data, and then press the Power button to confirm.
Wait for the reset to finish and press the Power button when prompted with the message to Reboot system now.
This problem could be caused by connectivity issues, such as a faulty wire or a dead battery. If the mouse settings are misconfigured, this can also cause the mouse to freeze. This is very likely if you are using a mouse control software.
The causes of mouse freezes can be numerous and difficult to identify at first glance. Today, we will discuss those causes as well as their relevant fixes.
Misconfiguration of Pointer Speed
Issues with the Mouse Drivers
System Files Corruption
Malware and Virus Infection
Here are some preliminary troubleshooting measures that you can take to resolve this issue:
Use a smooth surface to operate, ideally a mouse pad, and also clean the mouse.
Connect a spare mouse and see if it also freezes. This also helps to identify if the problem is with the mouse or the system itself.
Restart the computer to ensure that the problem is not caused by temporary glitches in the Operating system.
Signal interference can affect how a wireless mouse functions. Maintain close proximity to your computer to combat this.
If these troubleshooting measures do not work for you, follow these fixes to get your mouse functioning normally. While attempting these fixes, you can navigate through the Windows Settings using the Keyboard.
The majority of the time, Mouse freeze does not occur due to issues with the mouse or its drivers. Background processes that consume resources contribute to system slowdown and can cause the mouse to freeze.
Follow these steps to end such background processes.
Press Ctrl + Shift + Esc to open the Task Manager.
In the Processes section, search for the processes or applications with High CPU usage.
Navigate to the process and press the Menu key on your Keyboard.
Select the End Task and close the Task Manager.
Now, use the mouse to see if it is working normally.
This feature enhances the mouse acceleration by adjusting the DPI. It automatically changes the DPI when the mouse cursor is moved. If the system does not handle this adjustment correctly, this might slow down the mouse cursor, which may look like a mouse freeze.
Here’s how to disable this feature.
Press Windows Key + I to open Settings.
Go to the Pointer Options tab.
Under the Motion section, uncheck the Enhance pointer precision option.
Select Apply to save changes.
If you use mouse control software to customize the controls of your mouse, try resetting the mouse settings to default. Control misconfigurations also can cause the mouse to freeze.
There are varieties of mouse control software available online. For your reference, we will guide you on how to reset the Logitech’s software.
Open the Logitech Options Software.
Go to the Mouse Section.
Close the software and then check if the mouse is working fine.
Most of the time, the fault is with the mouse drivers. If the mouse drivers are outdated or have some underlying issues with it, it can cause a mouse malfunction such as this. To overcome this, users can update the mouse drivers and see if this solves the issue.
Press the Windows key + R, type devmgmt.msc, and hit enter to open the Device Manager.
Navigate to Mice and other pointing devices to expand the list of devices under it.
Select the device and press enter.
Go to the Driver tab and select Update Driver.
Select Search automatically for drivers and follow the prompts to update the mouse drivers.
If updating the driver gives you no resolution, sometimes reinstalling can work as well. If the drivers are corrupted, this method can fix them and make the mouse function normally.
Go to Device Manager.
Use your keyboard to navigate to the Mice and other pointing devices, and press the right-arrow key to expand the list.
Select the mouse driver you want to reinstall and hit enter.
Go to the Driver tab and select Uninstall Device.
Give you a confirmation to uninstall the device driver.
Restart the computer. When the computer boots up, it will automatically install the generic mouse driver.
Finally, check if the mouse is working as intended.
If you see any conflicting drivers that might be affecting the mouse’s performance, you can uninstall those too, using this method. For the mouse that uses third-party OEM drivers, you can download them from the manufacturer’s respective website and install them manually.
There is a possibility of system file corruption or similar issues that migh be contributing to this mouse issue. The SFC and DISM scans diagnose and recover such files to bring stability to the system.
Press Windows Key + X.
Select Terminal (Admin) to launch the command prompt with elevated privileges.
Viruses and Malware can cause serious problems for your system. They are well-known for causing system malfunctions (including mouse freezes) and even stealing your data. To get rid of these and even prevent future infections, install antivirus software and perform manual scans on a regular basis.
For your reference, here is how you can run such scans on Windows defender.
Press Windows Key + R, type windowsdefender://threat/, and hit enter.
Navigate using your Keyboard and go to Scan options.
Mouse freezes are obvious if you have set the Pointer speed to low. Technically, the mouse does not freeze in this case, but it does slow down the overall acceleration of the mouse cursor, making it appear stuck.
In this case, you can easily change the pointer speed on windows using these steps.
Press Windows Key + I to open up Settings.
Many users have reported experiencing this problem after the Windows updates. Users can resolve this by uninstalling the most recent updates and reverting to the previous working state.
Press Windows + I to open the Windows Settings.
Are you trying to join an external monitor on your Laptop? Is the Monitor not detecting?
Under normal circumstances, the Laptop should automatically detect the external Monitor. The problem can be hardware or software if the Monitor is not detected.
From Issues with drivers, windows, etc., to physical problems with ports and cables, the range of causes is huge.
As the causes are many, there is no exact way to fix the issue. The only way to do this is by a trial-and-error approach. Check out each alternative and move on to the next until the problem is resolved.
The detection issue on laptops is caused mainly by the following reasons.
Issues with Windows Display settings
Lack of an Updated Windows
Problem with Drivers
The Graphics card doesn’t support the intended number of External Monitors.
Problems with Input, Power Cables
Issues with Ports
Issues with input display Splitters (if used)
The alternatives stated below are applicable for any number of monitors. The alternatives stated below are applicable for any number of monitors. It doesn’t matter if it’s just the second monitor or the third monitor not detected.
We recommend systematically checking each alternative and eliminating that possibility if it doesn’t work.
We will start with the easiest to more tech-savvy alternatives. Try each one simultaneously as you read this article.
Before we begin with the alternatives, we recommend checking your graphics card specifications and finding out how many external monitors it supports.
If the number of monitors you are trying to set up on your Laptop and the number of monitors allowed don’t match, we have found the problem right then and there. Just google it; it’s easy to find out.
Similar to the above approach, try restarting your PC. Restarting the PC flushes the ram and clears the device of temporary processes.
If any of the processes is hindering the monitor detection, this might help. There is no harm to your PC or Monitors through a restart, so get it done fast and move on to the next approach.
We know it sounds a bit cliché. But often, you will find issues fixed with a simple off and on of the device. We recommend turning the Monitor off and on.
After this is done, check if the display starts getting detected. All monitors have an ON/OFF switch. The switch will either be at the front or the back of the monitor.
Try finding yours and get it done before moving on to the next step.
Once your PC and Monitor are restarted, if the problems persist, Check if the cables are loose. If that is solid, try plugging out the input display cable. Plug in the cable back again and check if the Monitor is detected.
If you have other PCs or laptops in the house, we recommend checking them with those computers to ensure the Monitor and cables are working fine.
Suppose you have multiple external monitors with the same input cable, e.g., HDMI, Display Port. We recommend swapping cables and checking if the Monitor is detected.
If you have multiple ports on your Laptop, try connecting it to those ports and see if the issue persists. If it does, it’s the port that is faulty.
If you have only one input port and are using, let’s say, a splitter to connect two monitors, we recommend checking the splitter in another computer to make sure it’s working.
Two possible alternatives may arise for this alternative. Either you have a dedicated + integrated graphics card housed in the laptop or just the integrated graphics card.
Most current laptops nowadays have two graphics card systems. Eg: Intel (integrated) + Nvidia RTX (dedicated).
Follow the two scenarios listed below:The Laptop uses only an Integrated Graphics Card
You will need to find the control panel of your integrated graphics card. We have taken an example of intel; try to find similar settings if you use another brand graphics card.The Laptop uses a Dedicated + Integrated Graphics Card
We have taken an example of the Nvidia control panel; try to find a similar setting in your graphics control panel if you use another brand.
This alternative has worked for many users. We recommend trying it out as a priority.
Sometimes when we have two graphics cards housed on the PC, it conflicts. It is rare, but it does happen. The following method will check and solve the issue if it is the cause.
There is also another scenario you need to consider while in the device manager window. Windows updates also send updates to graphics cards if manufacturers have sent them out. If a certain update has a bug causing this issue, we will need to try rolling back the drivers.
You will have to download the old driver version for this option to work. Else it will only show a greyed-out option. You can download the versions of drivers via the manufacturer’s website.
Every hardware component needs a software driver to run. Your monitor also have one. Updating the monitor driver may fix the issue of detection. Follow the steps stated below:
If Microsoft identifies any bugs on a current operating system update or if graphics card manufacturers send a bug fix on their new update, updating windows will install all of them. That is why it is imperative to always keep your windows updated.
If such a bug causes your detection issues, updating the windows will fix the issue. Follow the steps below to get it done.
Press the Windows key and search / select Check for Updates.
It should direct you to the Windows update section, press Check for Updates, Download & Install or Retry (whichever shows).
There are certain errors that may pop up during the windows update. If you see any of the following errors pop up, we recommend checking out the dedicated articles linked to these errors to fix them.
Malware and virus may cause the laptop to misbehave causing problems with connections. We recommend doing a full malware scan using windows defender or any third-party antivirus software installed on your laptop.
If the defender is not working, you might have to troubleshoot it first.
This alternative is a bit far-fetched, but you might as well try it if the Monitor still isn’t detected. Corruption in system files can cause the device to malfunction. We recommend trying the following steps.
If none of the options work, we recommend taking both the Laptop and Monitor to a computer repair store so that they can help you diagnose the issue. Trying to contact the customer support of the monitor brand might also help.
Nexus Mod Manager is an open-source application that allows users to install and manage game mods. Although you can install game modes individually, nexus mod manager enables users to detect installed games and install mods automatically within the application itself.
However, the application does have many flaws, one being the error when updating. Nexus mod manager is known to run into problems when updating the application. The application may require specific permission when updating, or it could also be a third-party application that stops the update process.
No matter the reason, here are a few methods you can follow to fix the Nexus Mod Manager update failed error.
Before we jump into fixing the update failed error, let us look at some reasons as to why this happens. Most users get this error in Nexus Mod Manager versions below 0.65.6. Unfortunately, this is not the only reason why you get this error.
An error due to insufficient permission
Antivirus or firewall blocking application update process
Bug in Nexus Mod Manager
Now that you know why you get the error message, let us understand how we can fix them. Updating Nexus Mod Manager requires the application to connect to the Nexus Mod Manager server. This requires the application to have an active internet connection when updating.
Therefore, first, ensure that the system is connected to the internet. If the application still gives the error message, here are some solutions to fix the issue.
When you give any application administrative privilege, it gets an unrestricted access token, and the application has complete administrative privilege over your computer system. By default, the application will not run with such permissions.
Similarly, the Nexus Mod Manager may not have enough permission to update the application. You can try running the Nexus Mod Manager as admin to check if this is true.
Services that run in the background may also cause complications with the Nexus Mod Manager update process. In this case, you will need to stop the conflicting service to update Nexus Mod Manager.
However, figuring out the service causing the issue can be pretty tricky. Therefore, you can stop all other services from third-party applications to check the NMM updates.
Firewalls and antivirus are designed to protect the computer from cyber attacks or unauthorized access. Although these are preventive measures, they may mistake an application for a malicious one.
In this case, the antivirus will restrict the application from performing specific actions. And since Nexus Mod Manager also manages files in the game folder, it can get mistaken for malicious applications.
Update NMM once you disable the firewall and antivirus. To disable firewall and network protection,
Once you have disabled Windows firewall and antivirus, disable any third-party antivirus application as well. However, the process to disable a third party antivirus could vary depending on the application. Therefore you may need to navigate through its setting to fully disable a third-party antivirus software.
Note: Make sure that you enable them both once the update process is complete.
You may encounter problems when installing or even updating applications if the drive is low on storage capacity. This can be the case when the update size is bigger than the pre-installed application.
Although the Nexus Mod Manager application itself does not take much storage, this is not the case for in-game mods. Try deleting unnecessary files and folders from the location where you have NMM installed, and try updating the application.
Interruption when installing or updating any application may cause its file to be corrupted. These files will cause the entire application to misbehave. And in our case, it may cause an update failed error.
To fix this, you can try reinstalling Nexus Mod Manager. However, you will need to uninstall previously installed Nexus Mod Manager.
Once you remove the previous version of Nexus Mod Manager, you need to download and install the new version. We recommend installing the latest version that has fewer bugs and errors.
You can find other applications like Mod Organizer 2 or Vortex to manage your game mods. Vortex is an upgraded version of Nexus Mods manager, and like NMM, Vortex is also an open-source mod manager.
If none of the solutions work, you can try switching the application. However, you will need to back up your mods before using a different application entirely.
Some users have encountered issues that relate to Outlook data files not being accessed. Outlook Data files (OST files) are essential files needed by Outlook to access your data offline. When you cannot access these data files, Outlook will fail to send or receive emails inside the program.
A range of errors can cause Outlook to come across this error. If you’re looking for a way around, we’ve got your back! This article discusses the causes and ways to solve Outlook Data File not being accessed, so keep reading!
The primary reason why you may be unable to access your OST files is because you’re dealing with missing or corrupt files. However, these are other factors you cannot rule out while dealing with this issue. You may want to skim over the list of causes we have mentioned below before jumping to the fixes so you can use the method more relevant to your issue:
Slow Internet Connection
File Location Changed
Corrupted OST file
Configuration of Outlook Profile
Error in Synchronization
Depending on the cause of this issue, there are many solutions you can try on your own to solve this problem. In this section, we have listed the solutions you can try for each other issues we’ve mentioned in the section above.
You could be dealing with a weak internet connection if you’re dealing with Outlook not being able to access your data file. When you have a weak connection, Outlook might fail to retrieve information from its server for email exchange.
If you’re using a router, you can first try restarting it. Turn off the router, then wait for about 10 seconds before turning it back on. If your internet is usually this slow, you may want to contact your Internet Service Provider (ISP) and switch to a better internet plan.
As this problem isn’t as uncommon, Microsoft has a repair tool for both OST and PST files. These files come with the Office program files, so you do not have to install them from elsewhere.
Before running the scan, you must be sure where your Outlook Data Files are. If you’re unsure about the location, follow these steps to locate your Outlook Data Files:
After knowing where your data files are located, you can perform the scan. Here are the steps you can follow to run the SCANPST.EXE file to repair Outlook Data Files:
Certain third-party add-ins can be responsible for your Outlook program’s inability to access the data files. If you have a lot of add-ins added to your Outlook program, this is a solution method you should consider.
If you have the time, you can disable each add-in and run Outlook, or you could disable all third-party add-ins and run Outlook to get the job done quicker. Here are the steps you can refer to disable Add-ins on MS Outlook:
This method is if you’re using Outlook with a work or school email account. MS Exchange is the program responsible for providing you with your current email address. Sometimes, the cache build-up can create synchronization errors between Outlook and the Exchange program resulting in this issue.
You can turn off the cache in MS Exchange and try using Outlook again. Refer to the following steps if you wish to clear the cache in MS Exchange:
You may also encounter this error if your OST files’ location has been changed. When the location of your Outlook Data files gets changed, Outlook may not be able to access the data files for you to send or receive your email.
To solve this issue, you can change the location of your data file from the Outlook program itself. Here are the steps you can follow to change the data file:
If none of the solutions apply, you can create a new user account. When you create a new user account, Outlook creates new data files for your new user account. Here are the steps you can follow to create a new user account on Outlook:
Your Office app may have gone corrupt if you cannot access the Outlook Data files. When a program file goes missing or corrupt, the Office app will have insufficient resources to follow the commands you request. If you wish to repair your Office program, follow these steps:
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