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Apple says ominous iPhone battery warnings are safety not self-interest
Apple has pushed back at criticism that its “unauthorized” battery warning shown after third-party replacements is self-serving, arguing that it’s down to iPhone safety rather than intended to prevent more affordable repairs. The company faced accusations that it was trying to undermine right-to-repair arguments, and over-reacting in the warning messages users were being shown.
The issue comes about when an iPhone’s battery is replaced by a non-certified technician. If you take your iPhone to an authorized Apple repair center, and have the battery replaced, you’ll see information about the battery’s age and current health condition in the iOS settings.
Go to an unofficial repair location, however, and you’ll get a different message. As of iOS 12.1, released in October of last year, the iPhone XS, iPhone XS Max, and iPhone XR use an authentication check with Apple servers after the battery is changed. That compares the battery’s information with Apple’s records, to see if it’s new, a genuine part, and was installed by a verified technician.
Should any of those details be missing, rather than battery health you’ll see a warning that the battery could not be confirmed as genuine. To be clear, Apple isn’t locking down the battery, and the iPhone will still work. However you won’t get a way to monitor the health of the battery over time, and there’s no easy way to get rid of the warning message.
According to Apple, it’s a matter of safety. In a statement provided to SlashGear, the company pointed out that the feature was added last year to give iPhone users extra reassurance that their handsets have been fitted with a legitimate part:
“We take the safety of our customers very seriously and want to make sure any battery replacement is done properly. There are now over 1,800 Apple authorized service providers across the US so our customers have even more convenient access to quality repairs. Last year we introduced a new feature to notify customers if we were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes. This information is there to help protect our customers from damaged, poor quality, or used batteries which can lead to safety or performance issues. This notification does not impact the customer’s ability to use the phone after an unauthorized repair” Apple spokesperson
Without that confirmation, so Apple’s argument goes, the battery could turn out to be intended for a different model of iPhone, have been taken from another device rather than being new, or not manufactured to the Cupertino company’s own standards. Given that the dangers of malfunctioning lithium-ion cells can include fire and explosions, that’s probably not something you’d want in your pocket.
Nonetheless, there’s no shortage of third-party repair centers offering services like iPhone battery replacement, and usually undercutting Apple’s rates for that in the process. If price is your primary motivation, opting for an unofficial battery swap is probably going to involve less of a hit in your wallet or purse. Just don’t expect to get any reassurance from iOS in that case.
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You know that little voice in your head, the one that says,”Maybe jumping off this cliff isn’t a good idea,” or, “You can’t drink a whole gallon of milk?”
That murmur is self-doubt, and its presence helps keep us alive. But robots don’t have this instinct—just look at the DARPA Robotics Challenge. But for robots and drones to exist in the real world, they need to realize their limits. We can’t have a robot flailing around in the darkness, or trying to bust through walls. In a new paper, researchers at Carnegie Mellon are working on giving robots introspection, or a sense of self-doubt. By predicting the likelihood of their own failure through artificial intelligence, robots could become a lot more thoughtful, and safer as well.
To gauge whether an action will fail or not, the key is prediction. As humans, we predict outcomes naturally, by imagining everything that could go wrong after making a decision. In the case of deciding a drone’s flight path, an algorithm would have to look at the video coming from the drone’s camera, and predict based on the objects in the picture if its next action will cause a crash. The drone would have to imagine the future.
This idea goes beyond object detection, a feature found in some drones now. That detection is simple: if there’s something in the way, don’t go there. But this framework would allow the A.I. to actually determine if the scenario could be detrimental to its primary mission. That includes weather conditions that block the drone’s sensors, or a lack of light needed for a its cameras. It’s understanding a potential threat, rather than reacting to it.
In Carnegie Mellon’s tests, researchers set a modified drone to fly autonomously through trees in a park. By predicting the drone’s trajectory and the likelihood of it crashing if it took that course, it flew more than twice as long as attempts without introspection—more than 1000 meters weaving through obstacles.
But still, this work is preliminary, and not alone. Microsoft Research’s Eric Horvitz has been working on this idea for years, focusing on making many decision-making algorithms work together.
“We’re developing active systems that reflect about many many things at once that can think together and coordinate elegantly many competencies and functions, so that they operate more or less like a well-practiced symphony,” Horvitz said.
One of these scenarios reenacted a game show, but with an A.I. host and two human competitors. The A.I. would pose questions, and the humans would answer. But to maintain a proper conversation—like asking if the contestant needed more time—the A.I. would calculate to see how long it would take to compute a response, and check that against how long before a human would probably speak. If it would take too long, the robot would stay silent.
“Adding that layer was beautiful, it made the system much more elegant,” Horvitz said.
If there’s a path to self-awareness in robots, it’s through teaching introspection. It’s instilling a crude imperative to survive, a thought that might make some futurists shudder. But at least for now, these robots can barely dodge trees—so humans will be safe for another few years at least.
In addition to regularly providing you with accessory spotlight posts, we’ve also been rounding up the accessories we showcase, so you can easily run through the list without having to search our database.
Anker’s Ultra Slim battery case is one of the thinnest on the market, at 13mm thick (though not as thin as Spider’s PowerShadow). It is also fairly lightweight as battery cases go, adding less than three ounces to the weight of your device. The 2,850 mAh battery can increase your usage as much as 120 percent. It is a two-piece case with a matte exterior for added grip. It is MFi certified and has a 3.5mm jack adapter so you don’t have to worry about whether your headphone jack will fit. It is available on Amazon for $43.
Mophie is probably the most popular battery case maker, and earlier this year, the company launched its first every waterproof case. The 2,750 mAh rechargeable battery provides double the juice of the iPhone 6s. It also features a pass-through charge and sync system (though the company does not claim it is MFi certified), so you can sync data with your computer while the case recharges. Its waterproof rating is IP-68 and it also has a Military Standards grade of 810G. It comes in black, white, and blue and is available on Amazon for between $97 and $130, depending on your color choice.
We would be remiss if we didn’t include Apple’s very own battery case. This year, the company launched the accessory, much to our surprise (and to some of our chagrin). The unusual design of the Smart Battery Case may have been a turn-off for some of us, but as Jeff Benjamin noted in his one-month later review, the benefit of that back hump is that it has ergonomic value. The battery capacity may seem small at only 1,877 mAh (as discovered by iFixit), but it can provide as much as 11 hours of extra talk and eight hours of extra web browsing to your iPhone 6s. The case itself is made from soft elastomer for ease of use, but it has an added benefit of providing extra grip. It comes in charcoal gray or white and is available at Apple retail stores for $99.
This two-piece case by i-Blason is made from polycarbonate with a rubberized anti-slip coating. It houses a 3,200 mAh rechargeable battery with a charging on/ off button. If you are done charging your iPhone, but want to reserve what is left of the battery pack for a later time, switch it off so it won’t continue charging as your battery drains. It is MFi certified to properly charge and can be connected to your computer (with the case on) to sync your data over iTunes. It is available on Amazon in a variety of colors for between $60 and $70. There is also a version for the iPhone 6s Plus for between $70 and $80.Trainium Atomic S
Tranium’s battery charger case is made from polycarbonate as well. Its 3,100 mAh battery can add as much as 14 hours of talk or 10 hours of Internet browsing. It has shock resistant bumpers around the entire perimeter for additional drop protection. The front-facing speakers add a nice audio touch. The LED indicator lights on the back let you know how much juice the pack has left. The button on the backside lets you turn the charging feature on and off. It is available on Amazon for between $50 and $60, depending on your color preference. There is also a version for the iPhone 6s Plus for $60.
This two-piece polycarbonate case has a thin design, but is made with protection in mind. The case covers all ports and buttons and features a raised lip on the front to protect from screen damage when your iPhone 6s lays flat. The 3,000 mAh rechargeable battery can juice up your device from zero to 100 across four or five hours, but you can use it the entire time. It is MFi certified and has a one-year warranty. You can sync your device to your computer while the case is still on. It comes in a variety of colors and is available on Amazon for between $50 and $70. There is a version for the iPhone 6s Plus for $70.
Spyder’s version of the battery charger case is made from the same sturdy polycarbonate that the rest of them. This version is coated with an antimicrobial “Silver Seal” coating. It is unique because of its relative thinness. It measures only 12.5mm thick. The rechargeable battery is weaker than the others at only 2,750 mAh, which might be the reason. However, if thinness trumps extended usage in your life, this case may be what you need. It still manages to provide as much as eight additional hours of talk. It comes in a variety of colors and is available on Amazon for $100.
This powerful charging case doubles as a rugged case thanks to the four removable bumpers, which provide drop protection on the corners. The 3,100 mAh battery quickly juices up your iPhone 6s and automatically shuts off once it is fully charged. It is MFi certified, so you can sync data on your computer via iTunes while the case is still on. It also comes with a special 3.5mm pass-through adapter that makes it possible for you to fit any sized headphone into the jack. It is available in a variety of colors for as low as $35 on Amazon. There is also a version for the iPhone 6s Plus for only $45.Check out our other accessory roundups
Note: In this post, we have focused on solutions to fix iPhone not getting SMS texts. If Apple’s iMessage isn’t working on your iPhone, please head over to this guide.1. Turn on the cellular line
Follow these steps to ensure your phone line is turned on:
Open the Settings app and tap Cellular.
From here, make sure the line is enabled. If you use two or more SIM cards on your iPhone, select one where you want to receive the texts and make sure the switch next to Turn On This Line is green.2. Look inside message filters
Sometimes, the texts may be coming to your iPhone, but you aren’t able to see them because they are categorized in filters and hidden from plain view. Here’s how to see all your message without any sorting parameters:
Open the Messages app and tap the back button (<) from the top left. If you don’t see it, skip the step below and move to the next solution.
Tap All Messages, and now you’ll see all the messages without filters. Go through the texts and see if you find the text.3. Show messages from all lines
If you use two or more SIM cards, you may have selected to show the messages for just one line. To view all your messages, tap the More button and select All Lines.4. Enable and disable Airplane mode
Before moving further, go to the Control Center and enable Airplane mode. Next, wait 15 seconds and tap the same icon to disable Airplane mode. After this, your phone will search for the network and latch to a stable one, ensuring new texts are pushed to your iPhone.5. Restart your iPhone
Sometimes, your iPhone may not receive text from Android phones and other users due to temporary anomalies. To address this, turn off your iPhone and turn it back on. This is an important solution that you shouldn’t skip.6. Check the network connection
Do you see two, three, or four cellular signal bars at the top of your iPhone screen? If yes, that’s a good sign. However, if there is just one bar or none, that means you’re in an area with poor or no cellular signal for your SIM card. In these situations, you can move to a location where there is better signal reception. Once your iPhone gets a signal, it should get the texts. Or, if you’re indoors, consider enabling Wi-Fi Calling, which will help send SMS messages over Wi-Fi.7. Manually search for network
Your iPhone automatically connects to your carrier network. However, in areas with patchy coverage, your iPhone may not auto-join a network and instead show No Signal. In these situations, you can manually scan the area for available networks:
Open the Settings app and tap Cellular.
Select your line and tap Network Selection.
Turn off the switch for Automatic, which will force your iPhone to search for cellular networks manually. Once you see the name of your carrier, tap to select it. After you do that, you should see one, two, or more signal bars, which will be enough to send and receive text messages.8. Make sure your SIM card is allowed to receive texts
Next, it’s vital to have a working cellular plan. Without a cellular plan, your carrier will not let you receive messages on your number.
So open your carrier’s app or website and ensure you have enough prepaid allowance to send and receive messages. If you’re on a postpaid billing plan, check if your past bills are paid, and your service isn’t temporarily disconnected.9. Turn on MMS Messaging
Is your friend or family member trying to send your a photo or video (multimedia attachment) via SMS, and it fails repeatedly? If yes, that’s because you haven’t enabled MMS on your iPhone. Here’s how to fix it:
Go to the Settings app and tap Messages.
Scroll down and turn on the switch for MMS Messaging.
Next, restart your iPhone and inform your friend that you have done the needful. Now, when they send you a text with a photo or video, it will be delivered to you (as long as your carrier supports it).10. Make sure you haven’t blocked the sender 11. Take out the SIM card and reinsert it
You can’t follow these steps if you have an iPhone 14 bought in the USA. For all other iPhones, including iPhone 14 not purchased from the United States, use a SIM ejector tool to take out the SIM card. After wiping it with a soft dry cloth, reinsert it.
While you’re at it, you can also put this SIM card in another phone, and if messages are received there, that means the problem isn’t with the SIM or your carrier but your iPhone.12. Try turning Wi-Fi Calling on or off
If you live in an area with little or no cellular coverage, enabling Wi-Fi Calling will allow you to make calls and send SMS using Wi-Fi.
In case Wi-Fi Calling was already on, turn it off and see if that helps.13. Make sure the sender has your correct number
In rare cases, the person trying to message you may have your incorrect number. Please ask them to double-check. Secondly, if you aren’t receiving verification code texts or company messages, go to your profile on their website and make sure your correct number is mentioned with them.14. Update to the latest carrier settings 15. Update your iPhone 16. Reset all network settings
This will almost certainly fix the problem of not getting text messages on iPhone. And in the rare case it doesn’t, that’s now most likely due to issues from your carrier’s end.17. Contact your carrier
If you haven’t used a SIM card for a long time, paid the pending bills, or recharged your pre-paid plan, your carrier may freeze, block, hibernate, or deactivate your account. In this case, you won’t see a network signal when you pop in that SIM card on any phone. Sometimes, even if you see the signal bars, you won’t be able to make calls and send SMS.
Secondly, if you have been using a physical SIM card for a long time, it could potentially be worn out, and your iPhone isn’t able to read it properly. You can try ejecting and reinserting, hoping it does the trick.
But if none of the above-mentioned solutions help, contact your carrier and ask them if there is any issue with your account that would prevent you from receiving messages. If you can’t receive international texts, make sure to ask them the reason. If the SIM card is worn out, ask for a replacement.
In most cases, your carrier should be able to help fix the problem or will guide you accordingly. Here are the contact pages and customer care numbers of popular US carriers:
Check out next:
Shipments of devices based on Apple’s Mac OS and iOS will close the gap on those of products running all flavors of Windows over the next two years, but Windows will then start to pull away again, according to figures from Gartner.
Last year, shipments of products running Windows outnumbered those running Mac OS and iOS, by 347 million to 213 million, Gartner said Monday. Windows’ lead will be slashed to 23 million devices in 2014, but will then begin to widen again.
By 2023, the latest date of the forecast, devices running Windows OSes will be outshipping those running Apple OSes by 45 million, Gartner said.
There are two main contributing factors to Windows retaining its lead, said Carolina Milanesi, research vice president at Gartner: phones and “ultramobile” PCs, or lightweight laptops running Windows.
“Phones will grow in volume from 2014. Ultramobile will also grow in volume as thin-and-light and hybrids become the norm,” said Milanesi. “Apple will remain one vendor with a relatively high price point, versus Microsoft having the support of many vendors at different price points.”
Despite the slight resurgence of Windows, its lead over Apple OSes in 2023 will still be much narrower than the lead it had in 2012.
Milanesi noted the figures do not take account of the impact a cheaper iPhone would have on the Apple OS market share. Numerous reports have said Apple is planning a cheaper iPhone but the company has yet to announce plans for such a device.Android out in front
The battle between Apple and Microsoft will take place in the shadows of Google’s Android, which will lead the market in terms of shipments.
Android is already the number-one computing platform on new devices, having shipped on just over half a billion devices in 2012, versus 559 million for Apple and Windows combined. This year, Android is expected to ship on 867 million devices, while the combined total of Apple and Windows products will hit 636 million, according to Gartner’s predictions.
Android device shipments will rise to over a billion in 2014, said Gartner.
The surge in Android comes as a result of the popularity of smartphones and tablets.
Gartner expects tablet shipments to jump from 120 million last year to 202 million this year and 276 million in 2014. Smartphone shipments over the same period are expected to rise from 1.7 billion to 1.9 billion.
Meanwhile, sales of PCs will continue to fall over the next two years as tablets and ultramobiles hybrid PCs attract consumers and business customers. Gartner said it expects sales of desktop and notebook PCs to fall almost 11 percent this year and 5 percent next year, largely due to weakening sales of laptops.
Ultramobile computers that are thinner and lighter than traditional notebooks, that often have a touchscreen, and that often can be transformed into a tablet form factor, will find favor with business users, said Milanesi.
“For enterprise users, it cuts down on the number of devices they need to run,” she said.
Overall, the device market will rise from 2.2 billion devices sold last year to 2.3 billion this year and 2.5 billion in 2014, according to Gartner estimates.
Rather than announcing just one new iPhone this year with two different screen sizes, Apple shook things up by announcing an entirely new iPhone X with a 5.8-inch edge-to-edge OLED display alongside their typical 4.7-inch and 5.5-inch iPhone models.
There’s bound to be some confusion about some of the most important specs between the devices, so in this piece, we’ll talk about the differences in weight, dimensions, and battery life as we do every year.Battery Life
Battery life is perhaps one of the biggest factors when it comes to choosing the right iPhone for you. Typically, the Plus-sized models get improved battery life because of the larger surface area that makes packing a bigger battery possible, but it’s still good to know the details.
First, we’ll compare the smaller handsets to the iPhone X:
From here, we can see that the iPhone 8 lasts about as long as an iPhone 7 would, but an iPhone X can last up to 2 hours longer on a single charge than an iPhone 7 or 8 would. There are differences across the board, from talk time, to internet use, to audio/video playback.
On the other hand, only the iPhone 8 and iPhone X support fast-charge, allowing your battery to charge up to 50% from dead within half an hour. These are also the only two handsets that support wireless charging with a Qi-compatible wireless cradle.
Next up, we’ll compare the Plus-sized devices to the iPhone X:
In this data, we can see that the iPhone 8 Plus lasts about the same as the predecessor, but this is where the iPhone X starts to lag behind a little bit. It’s on par with the Plus-sized handsets concerning talk time and audio playback, but the Plus-sized handsets marginally beat the iPhone X on battery life in both the internet usage and video playback sectors.
Just like with the smaller 4.7-inch handsets, the 5.5-inch handsets follow the same fast-charge rules. Only the 8 Plus and the X support fast-charging capabilities, allowing you to juice-up quickly from 0-50% in 30 minutes. Moreover, only the 8 Plus and the X support wireless charging with Qi-compatible cradles.Size & Weight
One of the other most popular questions is how the device will feel in your hand on a daily basis, and for that reason, we’ve got a comprehensive comparison of size and weight between the three handsets to show you.
Once again, we’ll compare the smaller handsets to the iPhone X first:
What we see here is that there’s a marginal increase in depth, height, and width between the iPhone 8 and iPhone 7 that you probably won’t even notice on a day-to-day basis. In fact, you probably wouldn’t even see it if the devices were right beside one another. Regarding their weight, the iPhone 8 is about 7.2% heavier than the iPhone 7.
Most you are probably interested in the iPhone X, and it’s fairly larger than both the iPhone 7 and iPhone 8. In fact, it’s 3.9% taller, 5.7% wider, and 7.1% thicker than the iPhone 7. Regarding weight, iPhone X is 26.1% heavier than the iPhone 7 and 17.6% heavier than the iPhone 8.
In conclusion, iPhone X is beefier than either the iPhone 7 or iPhone 8, so that might take some getting used to if you’re making the switch.
Next up, we’ll compare the Plus-sized devices to the iPhone X:
In this case, the Plus-sized devices are still the king of the roost. The iPhone X is both smaller and lighter than both Plus-sized models. The dimensions are nearly the same between the iPhone 8 Plus and the iPhone 7 Plus, but the iPhone 8 Plus weighs about 7.5% more than the iPhone 7 Plus does.
Comparing the Plus-sized handsets to the iPhone X, this is where the numbers start to get interesting. The iPhone X is much smaller than both Plus-sized handsets; it’s 9.3% shorter and 9.1% narrower, than the iPhone 7 Plus, but 3.4% thicker. Regarding weight, the iPhone X is 7.4% lighter than the iPhone 7 Plus and 13.9% lighter than the iPhone 8 Plus.
That said if you’re using a Plus-sized device right now and you’re considering the iPhone X, it will feel a lot like you’ve just bought an iPhone 8 or iPhone 7 until you glance at the mesmerizingly-large display, which dwarfs even the Plus-sized handsets.Conclusion
Keep in mind that the iPhone 7/7 Plus and iPhone 8/8 Plus are nearly the same size as one another, so cases for each handset should be backward-compatible. With that in mind, if you have an iPhone 7/7Plus and you’re upgrading to the iPhone 8/8 Plus, you shouldn’t really need to buy a new case.
If you’re getting the iPhone X, on the other hand, Apple has never made an iPhone quite like it before. You’ll almost certainly need to buy yourself a whole new case to fit the new handset, regardless of whether you owned a 4.7-inch or 5.5-inch handset previously.
In terms of battery life, the iPhone 8 Plus is probably the way to go, but most people will want the latest and greatest features of the iPhone X, so a slight trade-off in battery life probably won’t make or break the demand for it.
If you’re also considering an Apple Watch Series 3 to go along with your new handset this year, then you might want to read up on how the Series 3 compares to the previous-generation Series 2.
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