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Your corrupted or outdated graphics card driver may give you a bad headache while gaming and you may encounter the computer black screen crash while playing games problem.

Any corruption in the system files may also trigger the issue and prevent you from enjoying a seamless gaming experience.

Your outdated Windows 10 may be another reason for generating the problem.

In this article, I am going to discuss the feasible ways to address the issue.

We have shown a VIDEO walk through at the end of the post for easy solution.

Computer black screen crash while playing games is a quite common problem, and you will have to update or reinstall the problematic graphics driver that I have mentioned before.

Besides, always remember to update your windows to the latest available version.

As this may instantly solve the problem. Otherwise, if there is any such issue with the system files, you can run a scan and clear that off.

Now let us explore the procedures in detail to check the much-discussed issue. 

Sometimes the driver installation may get interrupted or due to the outdated drivers, you may face the screen flashing black when playing games problem.

This suggests that the problem creating device is having problems functioning.

To solve the problem, I would recommend you force Windows for the reinstallation of the driver. You can go for updating or uninstallation.

Here I am describing you the procedure for updating or reinstalling the problematic driver with the help of the Device Manager.

Step 1: First of all, open Run by pressing the Windows key and R button together. Now enter chúng tôi in the given box and press the Enter button.

Step 2: This will lead you to the Device Manager for further assistance.

Now choose to search automatically for updating the driver from the next screen. This will help you to search for a new driver signature automatically.

Step 4: After finding the latest driver version, you are required to follow the instructions given on the screen for installing it.

After you finish the installation, restart your computer.

Step 5: In case it cannot find the recent driver version, let us see how to compel Windows for reinstalling the driver.

After installation, give your Computer a fresh restart and this will allow the Operating System to complete the installation process for the missing driver.

After the next start-up gets completed, revert to the Event tab and check if the entire procedure could solve the issue. 

Also read: How To Restart Graphics Driver!

Sometimes the corrupted graphics driver file may interrupt your system and you may face critical problems with your system.

While enjoying your favorite game if you get to meet a screen flashing black when playing games issue then it’s annoying and needs some quick fix.

To get rid of such a problem here I suggest you grab the latest updates for your windows 10

Updating windows is required to address many problems in the System.

You can perform this task quite easily from your Updates and Security panel. Follow the below-given steps to do it:

Step 1: Go to Settings and go to Update & Security.

Step 2: Now choose Windows Update and select Check For Updates. When you locate any update complete the procedure and restart your system.

After you have rebooted the windows, check whether it has made any improvement.

Many users have reported that this process has solved their problem immediately. So, before you try any other remedy, you can give this a try. 

You may get a black screen when launching games because of some corruption in the system files. Once you scan it you will be able to fix the problem.

You can take the help of the Command Prompt and by using the SFC utility you can fix the problem.

To execute the process, I am describing the steps below. Please follow these steps to commence the procedure successfully:

Step 1: First of all, run Command Prompt as an administrator and open the SFC utility by pressing Windows Key and X hotkey together.

Step 2: Now enter DISM.exe /online /cleanup-image /restorehealth and then hit the Enter button. You must do this before initiating the SFC scan.

Step 3: In Command Prompt, type sfc /scannow, and hit the Return Key.

Wait till the scan gets completed. It may take thirty minutes to accomplish the entire process.

Step 4: After finishing the scan, give your Windows a fresh restart and check whether the step has repaired the corrupted files.

So, I hope by now, you can find out the best possible way to solve the computer black screen crash while playing games problem from the given article.

Feel free to shoot us a mail with your ideas or suggestions. We always look forward to hearing back from you.

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Windows Computer Shuts Down While Gaming

While playing games on PC, if your Windows 11/10 computer shuts down automatically, then these suggestions will help you identify and troubleshoot the problem. There could be several reasons apart from the overheating, and this article explains most of the causes and solutions in detail.

Windows computer shuts down while gaming

If Windows 11/10 computer shuts down while gaming, follow these suggestions to resolve the issue:

Check if your PC meets the game’s system requirements

Close unnecessary apps

Check RAM

Check UPS

Verify Scheduled shut down settings

Scan PC with adware removal tool

Verify graphics card

Find the cause of an Unexpected Shutdown.

To learn more about these steps, continue reading.

1] Check if your PC meets the game’s system requirements

You need to first check if your PC meets the game’s system requirements. Go to the game’s website and note the minimum hardware requirements.

Then use one of these methods to find the hardware specs of your PC and see if you meet or exceed the requirements.

Read: Microsoft Surface Studio overheating while gaming

2] Close unnecessary apps

It is probably the first thing you need to do when your PC shuts down automatically while playing games. Let’s assume that you have an aged computer and often run multiple heavy-weight apps simultaneously. If so, there is a chance of getting your computer hung and lagged at times. That is why it is recommended to run the Task Manager and close all the unnecessary apps before starting the game.

Pro Tip: Don’t add unnecessary apps at startup. You might not be able to notice them, but some of the apps might consume a lot of resources unknowingly. You can follow this guide to remove apps from running at startup.

3] Check RAM

RAM or Random-Access Memory is one of the most important parts of your computer, which helps you perform almost anything. From starting up your computer to shutting down, everything depends on your RAM. If you have an old RAM, maybe it requires cleaning.

If you recently installed a second or third RAM, you might get the same problem on your PC. Let’s assume that you had 2400 MHz RAM and installed 3200 MHz RAM. In that case, your computer may shut down automatically. At such moments, it is recommended to verify the RAM speed before installing it.

Read: How to check how much Video RAM (VRAM) you have

4] Check UPS

Most home computer users use a UPS that keeps the computer on during power cuts. The problem with using a UPS is that it must be running all the time to power up your computer. If there is an issue with the UPS, your computer won’t turn on. Similarly, the same problem can cause sudden shut down as well. That is why it is recommended to check if your UPS is fully functioning or not.

Read: How to prevent Overheating issues in your computer

5] Verify Scheduled shut down settings

There could be numerous reasons why your computer can turn itself off at times. For example, if a restart is pending for installing Windows Update, and it is already scheduled, your PC might not take permission to shut it down even when you play games. Alternatively, there are other ways to schedule a shutdown of Windows computers, e.g., Command Prompt, Task Scheduler, etc. If you used any of the methods, that could cause the same problem.

Read: How to check the GPU Temperature in Windows.

6] Scan PC with adware removal tool

Adware can be irritating in many ways, and it is one of them. That is why you can use any adware removal tool to scan your PC. For example, you can use AdwCleaner, Ultra Adware Killer, etc.

Related: Windows computer shuts down when playing or watching videos

7] Verify graphics card

It is probably the last thing you want to check. If your graphics card has issues processing the data, your computer might shut down automatically. Also, the same problem might occur when you have an aged graphics card. Dust can also be a reason why your graphics card or motherboard is not functioning well.

Read: How to increase dedicated Video RAM.

8] Find the cause of an Unexpected Shutdown

If nothing helps, you need to find the cause of an Unexpected Shutdown on Windows using Event Viewer, PowerShell or Command Prompt.

How to fix if computer randomly shuts down while running a game?

If your computer randomly shuts down while running a game, you need to follow the above-mentioned solutions. Apart from these, overheating can also cause the same problem. However, you need to close unnecessary apps, remove apps from startup, check the RAM, verify the graphic card, etc.

What to do if computer shuts off while playing games?

If your computer shuts off while playing games, you must check the RAM first. However, if you have new RAMs, you might want to check if the UPS is running well or not. On the other hand, Also, a faulty or unsupported graphics card can cause the same problem on your PC.

That’s all! Hope these solutions worked.

Mouse Cursor Disappears When Playing Games In Full

Some users have reported that their mouse cursor disappears when they play games in full-screen mode. The issue occurs only in video games and not in other programs. Also, the mouse cursor remains visible in windowed mode. Because users cannot see their mouse cursor in the full-screen mode, they must play the game in windowed mode if your mouse cursor disappears when playing games in full-screen mode, the solutions explained in this article may help you.

Mouse cursor disappears when playing games in full-screen mode

If your mouse cursor becomes invisible when you play games in full-screen mode on your Windows PC, the following solutions may help you.

Disable pointer trails

Scale your display to 100% (Recommended)

Run the game in Compatibility Mode

Play the game in 640 x 480 resolution

Troubleshoot in a Clean Boot state

Update or reinstall your drivers

Roll back Windows Update

Let’s see all these solutions in detail.

1] Disable pointer trails

Pointer trail is a feature that makes it easier to track the movement of the mouse cursor. A lot of affected users have confirmed that pointer trails made their mouse cursor disappear in the full-screen mode. If you have enabled this feature, turn it off in your mouse settings and see if the problem is fixed.

The steps to disable pointer trails on Windows PC are as follows:

Open the Control Panel.

Type mouse in the Control Panel search bar and select Mouse from the search results. This will open the Mouse Properties window.

Select the Pointer Options tab.

Deselect the Disable pointer trails checkbox.

2] Scale your display to 100% (Recommended)

If you have set the display scaling other than what Microsoft recommends to its users you may sometimes experience issues. The issue of the disappearing of the mouse cursor when playing games in full-screen mode may be related to the display scaling. Check if you have set custom display scaling. If yes, change it to the recommended display scaling. In most cases, it is 100%. The steps for the same are provided below:

Open Windows 11/10 Settings.

3] Run the game in Compatibility Mode

If the above solutions did not solve your problem, run the game in Compatibility Mode and see if this helps. The following instructions will guide you on this:

Select Properties.

Select the Compatibility tab.

Enable the checkbox that says “Run this program in compatibility mode for.”

Select Windows 8 in the drop-down menu.

4] Play the game in 640 x 480 resolution

If running the game in compatibility mode did not fix the problem, try to run the game in 640 x 480 resolution and see if your cursor disappears while playing the game. To do so, open the properties of your game by following the steps described in the previous fix and go to the Compatibility tab. Now, enable the “Run in 640 x 480 screen resolution” checkbox.

Read: Mouse Pointer disappears & gets replaced with Arrow key in Windows

5] Troubleshoot in a Clean Boot state

The startup programs start on the system startup. They keep running in the background and consume resources of our system. Sometimes, these startup programs conflict with other Windows services and programs due to which the user experiences several issues. Troubleshoot your system in a Clean Boot state to check if a startup program is causing the problem or not.

Clean Boot is a state where Windows gets launched with only essential services enabled. All the startup apps remain disabled in the Clean Boot state. After starting your computer in the Clean Boot state, launch your game in full-screen mode and see if the mouse cursor disappears this time. If your cursor does not disappear in the Clean Boot state, you have to identify the startup app causing the problem.

To identify the culprit startup program, start your computer in normal mode and disable the startup apps one by one. Run your game in full-screen mode every time you disable a startup program. This process will take time but you will be able to identify the culprit. Once you find the problematic app, consider uninstalling it or disabling it while playing the game.

Some users have found chúng tôi the culprit of this problem. If you have installed chúng tôi on your system, check if it is causing the issue.

6] Update or reinstall your drivers

You may also experience such types of issues if your display or mouse drivers get corrupted. Moreover, the outdated drivers also create problems on a Windows device. Therefore, it is always suggested to keep your drivers and system up to date. Update your display and mouse drivers and see if it helps. To do so, go to the Optional Updates page in Windows Update and see if an update for your display and mouse drivers is available. If yes, install it.

You can also try reinstalling your display and mouse drivers. For this, first, visit the manufacturer’s website and download the latest version of your display and mouse drivers. After that, uninstall these drivers from the Device Manager and install them manually by running the installer file.

7] Roll back Windows Update

Keeping your system up to date is recommended by Microsoft. But sometimes, users start experiencing issues after installing Windows Updates. In such a case, uninstalling the latest Windows Update and going back to the previous version of the Windows operating system fixes the problem.

If the problem started occurring after updating your system, uninstall the recently installed Windows Update. This should help.

Why does the mouse pointer disappear?

Usually, this problem occurs due to a corrupted or outdated mouse driver. If your mouse cursor disappears, you should update its driver. The driver updates are available on the Windows Optional Update page. If there is no update available for your mouse driver, open the Device Manager and uninstall your mouse driver. After that, restart your computer to reinstall the missing driver. This should fix the problem.

How do I find my hidden cursor?

Hope this helps.

Screen Goes Black When I Press Alt

If your screen goes black whenever you press the ALT+TAB shortcut key in Windows 11/10, this post will help you. ALT+TAB key combination is used to preview opened applications and quickly navigate from one app to another. However, some Windows users have reported that when they hit ALT+TAB, the monitor screen goes black.

This issue might occur because of different reasons for individuals. Some basic reasons could be poor cable connection or incorrect keyboard layout. Besides that, unoptimized display settings, including refresh rate, resolution, incorrect graphics settings, etc., on your computer can also cause the same issue. An outdated and corrupted graphics driver is another primary reason that triggers the black screen problem.

Screen goes Black when I press Alt-Tab in Windows 11

If your screen goes black whenever your press the ALT+TAB hotkey to switch between apps in Windows 11/10, you can use the following methods to resolve the problem:

Start with these basic workarounds.

Change your monitor’s refresh rate.

Change the display settings in the graphics card settings.

Adjust graphics settings for your apps and games.

Ensure you are using the latest graphics driver.

Disable fullscreen optimizations.

1] Start with these basic workarounds

You can use some basic troubleshooting methods to fix this issue.

Make sure you have configured the best display settings on your Windows PC.

Choose the correct keyboard layout from Windows Settings and then see if the issue is fixed. You can also try unplugging your keyboard from the USB port and then plug it back to check if the issue is fixed.

Make sure that your monitor is properly connected to your computer. If there is a loose connection, you might face this issue. So, try unplugging your monitor and then plugging it back in correctly to check whether the problem is resolved.

In case there are too many programs running in the background, the system might be running out of RAM to manage all the programs simultaneously. As a result, you might face a black screen when your press Alt+Tab to switch between multiple apps and games. Hence, you can try closing unnecessary programs using Task Manager to free up memory. See if this helps.

If you have started experiencing this problem after installing a program recently, there are chances that the issue is caused by that program. So, you can analyze the program causing the conflict and uninstall the problematic program from your computer.

If you still face the same issue after trying the above workarounds, move on to the next solution.

See: Keyboard opening shortcuts instead of typing letters in Windows.

2] Change your monitor’s refresh rate

As per some affected users, especially gamers, changing the monitor refresh rate has resolved this issue. The refresh rate of your monitor refers to the number of times per second an image on your screen is refreshed. Setting a higher refresh rate helps prevent screen tearing during gaming. However, if your refresh rate is not in sync with your hardware configurations or your game, you might face issues like getting a black screen when switching between apps using Alt+Tab. Hence, if the scenario is applicable, you can adjust your monitor’s refresh rate accordingly and see if the problem is gone.

While for some users, setting a higher refresh rate worked, some reported that lowering their refresh rate has helped them get rid of this issue. A few users have reported that setting a refresh rate of 60Hz resolved the problem for them. So, you can change your monitor’s refresh rate as its suits you. Here’s how you can do that:

First, press Win+I to open the Settings app.

If you want more refresh rate options, tap on Display adapter properties for Display 1.

You can now try pressing Alt+Tab and check if the black screen issue is resolved now. However, if this method doesn’t help, you can use the next fix.

Read: Fix Minecraft Black Screen glitch on startup in Windows.

3] Change the display settings in the graphics card settings

In addition to the above fix, you can also try adjusting the resolution and refresh rate in your graphics card settings and see if the issue is fixed. This workaround has worked for some gamers facing the black issue when hitting the Alt+Tab hotkey. You can also try the same and see if it works.

If you have an NVIDIA GPU, use the below steps to change the preferred refresh rate:

Next, set the correct resolution and refresh rate.

Check if the problem is now resolved.

Read: Desktop or Taskbar Icons overlapping on Windows 11

4] Adjust graphics settings for your apps and games

The issue might be caused if you have a medium or low-end GPU but your graphics settings are set to high performance. On the other hand, it might be the case that your GPU cannot perform to its best capabilities due to incorrect graphics settings. Hence, you can modify your graphics settings for problematic apps and games to fix the issue. To do that, use the below steps:

After that, press Options and then choose an appropriate option between Let Windows decide and High performance.

Finally, press the Save button and check if the problem is fixed.

Read: Fix Screen Dims when playing Games on full screen on Windows PC.

5] Ensure you are using the latest Graphics driver

Such black screen and other display issues are often associated with your graphics driver. If you have an old or corrupted graphics driver, you might experience a black screen when you press Alt+Tab. So, ensure you have an up-to-date graphics driver installed on your PC.

See: Fix Black Screen after shutdown on Windows computer.

6] Disable fullscreen optimizations

If you face this issue while gaming, you can disable fullscreen optimizations for the game in question and see if the problem is resolved. This method is proven to be effective for some users. So, you can try doing the same and see whether it helps or not. Here are the instructions to do that:

First, open File Explorer using Win+E and navigate to the directory where the problematic game is installed.

Now, navigate to the Compatibility tab and tick the Disable fullscreen optimizations checkbox.

I hope something helps.

Why does my screen turn black when I go fullscreen?

There can be different reasons why your screen turns black whenever your open apps or games in fullscreen. It could be caused because of loose cable connections or faulty display drivers. For some users, the smart contrast setting on the monitor (ASUS) was causing the issue. In that case, disabling the ASCR (ASUS Smart Contrast Ratio) option helps.

Now read: Fix Black screen when playing games on Windows.

Chat Gpt Not Working? Try These 11 Easy Fixes

“Chat GPT not working” can be due to reasons like high traffic, server issues, or poor internet connection. Try solutions such as clearing cookies, disabling extensions, switching browsers or devices, checking server status, or contacting support to resolve the issue.

If it’s still not working, you need to try these fixes;

First of all check if you have a strong and stable internet connection, your browser cookies are cleared, and extensions are disabled.  In this article, we have explained the possible reasons why ChatGPT is not working and their fixes. 

Why is Chat GPT not Working? 

Here are six possible reasons for Chat GPT not working or loading:

High traffic: If many users attempt to access ChatGPT at the same time, it may cease to function.

Corrupt browser cache or cookies: Issues opening or using a website, including ChatGPT, can also be caused by a corrupt browser cache or cookie.

Server issues: In some cases, the problem was caused by an issue at ChatGPT’s end, usually with the server.

ChatGPT is under maintenance: This can be because ChatGPT’s software is undergoing maintenance. It’s just a temporary issue.

Poor Internet Connection: This is a common issue while using ChatGPT as a poor connection can lead to the error “something went wrong”. 

Use of VPN: Use of misconfigured VPN settings in your phone or device.  

How to Fix Chat GPT Not Working? 

We have been seeing issues raised all over the internet lately about the ChatGPT not working. If you are among those facing issues while using ChatGPT, we have some tips below for you to check.

Clear the cookies

If you see ‘error code 1020’, you should start clearing the cookies on your device. Here’s the way how it can be done right away: 

Until now your issue must have been resolved.   

Disable all extensions

Some VPN extensions in your web browser could be causing problems with ChatGPT, resulting in error 1020. You can go through the below-mentioned steps to resolve this error.  

Go through all the extensions and uninstall any you forget to install. Look for VPN-related extensions in particular and remove them immediately.

Now, open ChatGPT in your browser, and everything should be fine. To force a hard reload of the page, press “Ctrl + Shift + R.” We also recommend that you check to see if you have VPN apps enabled or disabled on your device.

Use another browser, device or network –

If ChatGPT not working on chrome or phone for you after completing all the steps, try switching browsers to see if that resolves the issue. You can switch to Microsoft Edge, Firefox, or Brave, or choose from our list of the best desktop browsers. Then, sign in to ChatGPT and try out the AI chatbot.

If ChatGPT still does not open, try it on another device on a different network. If it works there, I believe the problem is with your router. You should reset your router and change the DNS server to the one listed above. This should resolve any network issues you’re having with ChatGPT.

Check if ChatGPT is down –

We’ll look at four methods for determining ChatGPT’s current status so you know if it’s down.

The best way to see if ChatGPT is down is to use OpenAI for real-time server analysis, which will allow you to determine if ChatGPT is down for everyone or me.

When  you go to a place where ChatGPT is not available right now, you will most likely get the message “OpenAI services are not available in your country.”

When there is an issue with one of the OpenAI servers, it is usually announced on the OpenAI Twitter account.

With the help of a Down detector, you can easily determine if ChatGPT has stopped working for other users or if this issue is only occurring on your device.

Get ChatGPT Plus subscription

With a ChatGPT Plus subscription, which is available for $20 per month, you will get amazing benefits:

ChatGPT is available to everyone, even during peak hours. 

Response times that are faster 

Access to new features and improvements first.

Use ChatGPT alternatives

We’ve compiled a list of ChatGPT alternatives for you to consider. 

Chatsonic

Google Bard AI

YouChat

DialoGPT

Caktus AI

Amazon Codewhisperer

Chai AI

Chinchilla AI

Tome

Socratic AI

Microsoft Bing

Jasper Chat

Character AI

OpenAI Playground

Flush DNS –

We will guide you through the process of flushing out DNS.

Open Command Prompt with administrator privileges from the Start Menu on Windows. If you’re using a different operating system, check out our detailed guide on how to flush DNS on macOS, Linux, and Android.

After that, run the following command to immediately reset the DNS. Restart your computer.

Now, try logging into ChatGPT; it should start working without any problems.

Change DNS server –

To avoid this issue of ChatGPT not working, we will switch the DNS server to Google. Here’s how you all can do that. 

Here is the guide to follow if you are using an Android device.

Restart your computer and check to see if ChatGPT is still operational.

Reset IP Address –

This should resolve ChatGPT error code 1020 and allow you to use the AI chatbot.

In the Start Menu, open ‘command prompt’ as an administrator. 

Then, one by one, execute the commands listed below. This will automatically reset and renew the IP address.

Restart your computer and check to see if ChatGPT is working properly.

 Check for VPN Extensions –

Follow the steps below if chatgpt not working in my country to inspect the extension and remove any malicious ones.

Go through all the extensions and uninstall any you don’t remember installing. Look for VPN-related extensions in particular and remove them immediately.

Now, open ChatGPT in your browser, and everything should be fine. To force a hard reload of the page, press “Ctrl + Shift + R.” We also recommend checking to see if you have VPN apps enabled or disabled on your device.

If nothing works, you can directly contact ChatGPT support in two ways.

FAQ’s

Why Chat Gpt Not Working on iPhone or iPad

We recommends you updating your iPhone and iPad to the latest system software. Head to Settings, tap General, choose Software Update and tap on Download and Install to make your device system up to date. Once your device is running the newest software, download chatgpt app on iPhone or iPad and check if it is workable.

Why Chat Gpt Enter Button Not Working

If Chat Gpt Send Button Not Working for you, you may try cache, data, and cookies or you can use browser window in full screen. It will works just fine. It may also be due to the if you are pasting in pre-written prompts that already have a line break in them.

Chat Gpt Sign Up Not Working?

In case you are not able to log in to ChatGPT then try Refreshing your cache and cookies, then attempt the login with your chosen authentication method. Try an incognito browser window to complete sign in. Try logging in from a different browser/computer to see if the issue still persists, as a security add-in or extension can occasionally cause this type of error.

Conclusion 

Experiencing issues with ChatGPT can be frustrating, but there are various possible reasons and solutions to resolve them. By following the methods outlined in this article, such as clearing cookies, disabling extensions, changing browsers or devices, checking server status, and contacting support, you can effectively troubleshoot the problems related to Chat GPT not working again.

Remember, If you find that Chat GPT is not working, it’s essential to troubleshoot the issue by checking server status, clearing browser cache, or disabling browser extensions.

Microsoft Store Displays A Blank Black Or White Screen

Several Windows users have reported experiencing a blank Black or White screen issue on Microsoft Store. This issue could be caused due to multiple reasons including a corrupted Store cache, damaged system files, and incorrect time and region settings. Now, if you are also one of the affected users for whom Microsoft Store keeps displaying a blank Black or White screen, this post is what you are looking for. Here, we will discuss multiple working fixes that will help you get rid of this issue.

Microsoft Store displays blank Black or White screen

If you keep seeing a blank Black or White screen when in the Microsoft Store when launching it on your Windows 11/10 PC, you can use these methods to fix the issue:

Launch Windows Store Apps Troubleshooter.

Make sure you are connected to a stable internet connection.

Clear Microsoft Store cache.

Check whether the time and region settings are right.

Close third-party applications like VPN, antivirus, etc.

Run SFC and DISM scans.

Reset Microsoft Store.

Re-register Microsoft Store using PowerShell.

Reset your PC.

1] Launch Windows Store Apps Troubleshooter

After that, scroll down to the Windows Store Apps troubleshooter and press the Run button present next to it.

Windows will now start scanning and fixing issues associated with Store and its apps.

Once done, reopen Microsoft Store and see if the black or white screen issue is fixed or not.

If Windows inbuilt troubleshooter can’t fix the issue for you, move on to the next fix.

2] Make sure you are connected to a stable internet connection

This might be nothing but an internet connection issue. Microsoft Store requires an active internet connection to display apps and everything. There might be some connectivity issue which is why you are seeing a blank black or white screen in the Store. Hence, make sure you are well connected to the internet. You can try troubleshooting WiFi issues or switching to a different network connection. Or, power cycle your router/ modem and check if the issue is resolved.

See: Fix The Server stumbled Windows Store error message.

3] Clear Microsoft Store’s cache

The next thing you can do is reset the Microsoft Store cache. A lot of issues with Microsoft Store are fixed when you clear the associated cache as it might be corrupted over time. So, you can do the same and check if the problem is fixed. Here’s how to do that:

After that, from appeared results, hover your mouse over the chúng tôi command and select the Run as administrator option.

This will clear the Microsoft Store cache. You can then reopen Store and see if the problem is fixed. If not, move on to the next fix.

4] Check whether the time and region settings are right

You might be experiencing the blank screen issue in Microsoft Store because of incorrect time and region settings on your computer. Hence, if the scenario is applicable, set the correct date and time, and region settings and then check if the issue is resolved or not. Here’s how you can do that:

First, hit Win+ to launch Settings and go to the Time & language tab.

After that, tap on the Date & time option and turn on the Set time automatically and Set time zone automatically toggles.

Next, move to the previous page and select the Language & region option.

Now, under the Region drop-down option, select the correct region.

Finally, reopen Microsoft Store and see if the blank screen issue is gone.

Read: Fix 0x80070483 Microsoft Store Error Code in Windows

5] Close third-party applications like VPN, antivirus, etc.

There are chances that a third-party application is affecting the regular working of the Microsoft Store. As a result, it keeps displaying a blank black or white screen. If this scenario is applicable, you can try closing third-party applications, especially VPN or an antivirus that might be causing the issue at hand.

If you are using a VPN, disable it and then open Microsoft Store to check if the problem is fixed. Likewise, if there is a third-party antivirus application running on your PC, disable it and see if the issue is gone.

6] Run SFC and DISM scans

This problem could be triggered by your system files. If there are certain system files that are corrupted or damaged, you might experience this issue. Hence, you can perform an SFC (System File Checker) scan to scan and repair the corrupted system files.

If the SFC scan fails to resolve the issue, you can run DISM to repair a corrupted system image. It is an inbuilt tool in Windows that is used to restore the healthy state of your computer.

Once done, restart your PC and open Microsoft Store to check if it has stopped displaying a blank screen or not.

See: Fix 0x80240066 Microsoft Store error code when installing apps.

7] Reset Microsoft Store

You can also try repairing Microsoft Store. As the blank screen issue could very well be facilitated due to corrupted data in Microsoft Store, you can use the Windows Repair feature to fix Microsoft Store.  If repairing doesn’t work, you can reset the Microsoft Store to its original state and see if that resolved the issue or not. Here’s how you can do that:

First, press the Win+I hotkey to launch the Settings app and navigate to the Apps tab from the left side pane.

Now, move down to the Reset section and tap on the Repair button. Windows will then start repairing your Store app.

Once done, open Microsoft Store and check if the problem is resolved or not. If not, use the Reset button instead of Repair to reset the app to its default state.

When done, reboot your PC and check if the blank screen issue in Microsoft Store is resolved or not.

Read: Fix Error 0x80070426 for Microsoft Store and Windows Update.

8] Re-register Microsoft Store using PowerShell

If none of the above solutions worked for you, you can re-register Microsoft Store via Windows PowerShell to fix the issue. There might be some deep corruption in the app which is why you keep seeing a blank screen. So, reinstalling Microsoft Store should help you fix the issue. Here’s how you can do that:

First, open Windows PowerShell as an administrator. Now, type the below command and the Enter button on your keyboard:

Once done, reboot your PC and check if the problem is fixed or not.

Read: There’s a problem with this app – Microsoft Store app error.

9] Reset your PC

The last resort to fix the issue is to reset your PC. This problem might be caused due to system corruption. So, try resetting your PC to the default state and check if the problem is fixed. Don’t worry, you can preserve your apps, files, and other data while doing so.

Read: Microsoft Store not working or closes immediately after opening.

How do I fix Microsoft Store not loading?

If Microsoft Store is not loading or opening on your computer, make sure your Windows is up-to-date. Other than that, check if there is any connection issue and ensure that you have configured the correct date, time, and region settings. If that doesn’t help, reset the Microsoft Store cache using the chúng tôi command.

There can be different reasons why the Get button in Microsoft Store might not work on your PC. This could be caused due to a glitch with your account. Hence, you can try signing out of your Microsoft account on Store and then sign in back to your account to check if the problem is resolved.

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