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Boston Financial Investment Management is a national leader in the low-income housing tax credit industry, with a proven track record in syndication services as well as asset and portfolio management. To keep pace with its customers’ demands, the company needed a secure way to make its homegrown applications accessible to its 150 employees in the field and in the office.

The Old Way

Prior to calling Staples Network Services, Boston Financial’s users would leave their workplace systems powered on and connect to them remotely over the company’s VPN. This solution was unstable and would occasionally fail. The previous VPN solution was cumbersome for employees and provided no access for external vendors. Desktops would need to be set up and restricted one-by-one for any third party accessing the network. In addition, each workstation’s power settings would need to be configured to keep the system powered on 24/7. Doing so used significantly more power than a typical 9-to-5 workload.

The New Way

To provide a stable configuration of a workstation to both remote internal employees as well as external vendors requiring access to Boston Financial’s applications and networks, we selected VMware View 4.0. The View implementation provides a centrally managed, on-demand solution allowing users the flexibility they need while allowing IT to control costs and increase availability. VMware View’s linked clone technology allows IT staff to manage a single instance of the image and push down changes and updates to the clones efficiently.

The latest release of View 4.0 is currently deployed on a three-host ESX 4.0 Update 1 cluster consisting of HP ProLiant DL380 G6 servers with 72GB of RAM, and data is served by a Dell EqualLogic SAN over iSCSI. Remote users access the system through a SonicWALL SSL VPN.

Boston Financial has internal .NET applications that are currently incompatible with Internet Explorer 8.0. The stable image of the View desktop has been created to ensure compatibility of all the applications used by employees and vendors.

Remote access was also a goal of the deployment. Previously, users would leave their desktops on in the office and connect to them over VPN. With View in place, these machines can now remain powered down or in sleep mode overnight – reducing power usage and costs significantly. Additionally if users previously had left their office machine powered down, they were unable to work remotely. View provides an always-on connection point for them to remain productive at a time convenient to them.

Thin Printing was also enabled in the View configuration, allowing users to use any printer connected to their remote endpoint from the View desktop, thereby reducing the demand on IT staff for assistance with this.

Meet the Pro

Staples Network Services is a managed IT services provider targeting the SMB market. The company offers a comprehensive array of IT services–including managed services, end-user remote support, technology consulting, online backup and disaster recovery planning–that are tailored to specific industry requirements. Eric Thompson, senior network engineer, joined Staples Network Services in June of 2004. He is a VMware Certified Professional on vSphere 4 (VCP4) and has his Microsoft Certified Systems Engineer (MCSE) certification in Windows Server 2003.

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How To Choose A Hadoop As A Service Provider

Apache Hadoop is an open source software framework that enables high throughput processing of big data sets across distributed clusters. Apache modules include Hadoop Common, a set of common utilities that run through the modules. These include Hadoop Distributed File System (HDFS), Hadoop YARN for scheduling jobs and managing cluster resources, and Hadoop MapReduce, a system based on YARN that enables parallel processing of large data sets.

Apache also offers additional open source software that runs atop Hadoop, such as analysis engine Spark (which can also run independently) and programming language Pig (whose name is a play on Pig Latin).

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Hadoop is popular because it provides a nearly limitless environment for big data processing using commodity hardware. Adding nodes is a simple process with no negative impact on the framework. Hadoop is highly scalable from a single server to thousands of servers with each cluster running its own compute and storage. Hadoop provides high availability at the application layer so cluster hardware can be off-the-shelf.

Real-life usage cases include online travel (Hadoop claims to be the go-to big data platform for 80% of online travel bookings), batch analytics, social media application serving and analysis, supply chain optimization, mobile data management, healthcare, and more.

The downside? Hadoop is complex and requires significant staff time and expertise, which has dampened its adoption rate in businesses lacking specialized IT staff. It can also be a challenge to derive business value in the face of expert administrator requirements and capital expenditures on widely distributed clusters.

Cluster management can also be tricky. Hadoop unifies distributed clusters but equipping and managing additional data centers – not to mention working with remote staff – add to complexity and cost. The upshot is that Hadoop clusters can be far more isolated than they should be.

Cloud to the Rescue?

Going to the cloud is not an either/or proposition for Hadoop owners. Some businesses with Hadoop expertise will choose Infrastructure as a Service (IaaS) for better cluster management and will continue to manage Hadoop in-house. This article will discuss going all the way to a fully managed Hadoop deployment online. We refer to this as Hadoop-as-a-Service (HaaS), a sub-category of Platform-as-a-Service (PaaS).

Running Hadoop as a managed cloud-based service is not a cheap proposition but it does save money over buying large numbers of clusters. It also eases Hadoop expert management requirements and avoids long learning curves. Most Hadoop installations will maintain a self-service portal for analytics and other data operations while the provider manages all infrastructure, management and processing operations.  

This is not an easy thing to do. Hadoop architecture requires a highly scalable and dynamic compute environment, and Hadoop experts are necessary for complex configuration and software integration. If the business decides to go with a managed service they will not have to hire staff experts but the managed service will. The more expertise, customized configuration and capacity the customer requires, the more expensive the service.

Some Drawbacks

Of course, nothing is perfect including HaaS. To begin with, the business will be moving big data in and out of the cloud. This creates latency that IT must redress by buying fatter pipes and/or investing in data movement acceleration. IT must also carry out due diligence on the HaaS provider’s performance levels and Quality of Service. Here are a few top capabilities to look for:

· Non-stop operations. Another consideration is the ability to recover from processing failures without having the restart an entire process. The Hadoop provider should be capable of non-stop operations, which is a non-trivial matter. Clarify that the provider supports non-stop, which restarts an operation from the beginning of a failed sub-service and not the entire job.

Hadoop-as-a-Service Providers

Many large cloud vendors offer services to Hadoop service providers including HP Helion, Google, Amazon, Rackspace and MS Azure. However, the cloud vendors may or may not offer their own managed Hadoop services. This vendor section covers managed Hadoop service providers; not simply the infrastructure on which Hadoop runs.

Qubole’s core offering is Hadoop-as-a-service (HaaS). Qubole Data Service offers fully managed, on-demand clusters that scale up or down depending on data size. Qubole partners with Google Cloud using Google’s Computer Engine (GCE). Speaking of Google, the Google Cloud Storage connector for Hadoop lets users run MapReduce jobs directly on data stored in GCS, which eliminates having to write data on-premise and running in local Hadoop. Additional data connectors enable GCS users to run MapReduce on data stored in Google Datastore and Google BigQuery.

Amazon offers Amazon Elastic MapReduce (EMR) as a Hadoop web service. EMR distributes client data and processes across dynamic EC2 instances. Microsoft Azure HDinsight is also a cloud-based Hadoop distribution. HDinsight is Hadoop-only and does not contain additional MS software. The installation processes both unstructured and semi-structured data from multiple data locations.

IBM BigInsights on Cloud is based on Hadoop, integrating Hadoop core offerings and modules with IBM management consoles, analytics, and query engines. The cloud version runs BigInsights as a Hadoop service on IBM SoftLayer.

Frankly, Hadoop adoption hype has not lived up to its reputation. Enterprises with massive big data needs have widely adopted it because they have the computing budgets to match. But many more mid-market and even enterprise-level companies have not adopted Hadoop because of its complexity and ongoing optimization process.

We believe that managed Hadoop services will bring many more business users into the fold as long as Hadoop managed service providers optimize their data centers for performance, and users know to accelerate data transfer.

Photo courtesy of Shutterstock.

Control 10 Things Using Iphone As A Remote Control

Technology is such a powerful thing. You build up a list of things the iPhone can do and then right when you think “that’s about it,” up pops another feature. For most regular users, the iPhone is a smartphone that texts, calls, connect to the internet, plays games, music, videos, video chats, etc. but then, for a few of us, it serves one more purpose.

The iPhone is often used as a remote control to connect with a lot of gadgets. You probably know that the iPhone can remotely control the music playing on iTunes (on Mac/PC), but then, that’s just the tip of the iceberg. With the use of iPhone as a remote control, you can control a plethora of gadgets around you. From burglar alarm systems to your Xbox, the iPhone becomes the perfect universal remote control through specific apps. More after the jump!

10 Popular Things You Can Control with your iPhone

Here’s a list of 10 popular things you can control with your iPhone as a remote. Oh, note that this is just a “tip of the iceberg” list anyway. There are countless things you can control with your iPhone. We just drew up a list of ten here.

#1. Apple TV

Well, this is as simple as it can get. Apple’s Remote app lets you control your Apple TV from anywhere within the Wi-Fi range. This puts things in perspective as you can scroll through all the content on your Apple TV right from your iPhone, play/pause, FF and do much much more without having to look for the original remote again.

Even better, with iOS 11 or later, you can control your Apple TV right from Control Center on your iPhone.

#2. iTunes

On your Mac/PC, with the Remote app, you can control your iTunes library from iPhone. And by control, we don’t just mean play/pause/rewind/shuffle music. We’re talking about looking up the next song in the list, creating Genius Playlists right from your iPhone… yeah, we’re talking a full-fledged control here.

#3. HomeKit Enabled Devices #4. Smart TVs

Samsung, Viera, LG, Sony, Panasonic and quite a bunch of other smart TV manufacturers release apps for the iPhone that turns your smartphone into a powerful remote. This benefits in two ways: you don’t have to keep using the remote anymore and you don’t have to worry about line-of-sight for the IR remotes. Because the iPhone remote works over WiFi, you are eventually controlling your TV from anywhere in your house.

#5. PowerPoint and Keynote Presentations

Apps like MyPoint and Keynote Remote enable you to control those jazzy presentations you make right from your smartphone. You carry your iPhone all the time with you, anyway, so why bother holding another tiny remote when you can get things done with what you already have?

#6. Desktop, Mac

Ah, this is where things get most interesting right. Well, VNC apps for the iPhone aren’t new and these have been here for long. You can use basic software like Team Viewer and then tie up your Mac/PC to your iPhone – and control it amazingly.

#7. Home Stereo

The home stereo scene is pretty defragmented but check out if your home stereo provides an app that lets you control music on it through your iPhone! Some players let you control music through Bluetooth but most modern stereo setups come with an app and with Wi-Fi support: well, that pretty much does it, right!

#8. VLC Media Player

The VLC Remote for iPhone is an awesome little app that helps you control the VLC player on your Mac/PC. There’s a free version which is pretty much enough to get thing rolling. If you use VLC a lot, this would complete the package.

#9. Xbox Media Center

I’m not quite sure if a lot of people use the Media Center on Xbox (XBMC) but you can control the XBMC directly from your iPhone using the official app.

10. Smart Speaker

Smart speakers have become a huge craze these days. Powered by virtual assistant, they are designed to not just entertain you with superb music but also read news, say jokes and call, send messages and more. Using your iPhone, you can spotlessly control your smart speaker like Amazon Echo, Sonos One and HomePod.

That’s all, friends!

Stay tuned!

There are several pretty smart remote apps like AnyMote and SURE that can let you control a variety of things like DVD, set-top box, media player, air conditioning and more. If you are in quest of some handy apps to deal with a number of things, do check them out. Clearly, your iPhone is more than just a phone.

You might want to take a peek at these posts as well:

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The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.

Windows 11 Remote Desktop “An Authentication Error Has Occurred”

Windows 11 Remote Desktop Connection feature allows you to connect from one computer to another and remote control it as if you were sitting in front of it. While the remote desktop connection is easy to setup, it can throw errors if the any of the settings or authentication is incorrect.

If you receive the error “An authentication error has occurred – The Local Security Authority cannot be contacted” or “The function requested is not supported” when you try to establish a remote desktop connection, it could be caused by wrong username or password, or incorrect remote desktop settings.

How to fix Remote Desktop “An authentication error has occurred” on Windows 11

This guide will show you several solutions and workarounds to fix the Remote Desktop Connection “An authentication error has occurred” error on Windows 11 (or on Windows 10 if you are remote connecting to Windows 11 from Windows 10). Depending on which specific error you receive, the applicable solution may differ.

If Remote Desktop prompts you an error message that associates with the “An authentication error has occurred” error, try to change the following Remote Desktop settings – remove the Network Level Authentication (NLA) requirement from the Remote Desktop Connection.

1. On the computer you want to remote connect to, go to Start, type “ chúng tôi ” onto the search bar and press Enter to open System Properties.

3. Next, in the Remote Desktop section and under “Choose an option and then specify who can connect” option, first make sure “Allow remote connections to this computer” is selected. Then, uncheck the “Allow connections only from comptuers running Remote Desktop with Network Level Authentication (recommended)” setting.

If you encounter the “An authentication error has occurred – The function requested is not supported” error, particularly after a major system update, try to enable a policy called “Encryption Oracle Remediation” in Windows 11. Here’s how to do so.

1. Go to Start menu, type “ chúng tôi ” and press Enter. Alternatively, you can simply search for and open “Edit group policy” instead. Both would open the Local Group Policy Editor in Windows 11.

If you receive “The Local Security Authority cannot be contacted – This could be due to an expired password” error instead, there is a good chance that you may have entered incorrect user account credentials.

Double check and make sure the user name and password of the user account you are connecting as are correct. If it’s a Microsoft account, enter the Microsoft account’s email, for example, [email protected], and its password.

If you have a local user account instead, since Windows 11 remote desktop connection always ask for a password even if a local account doesn’t have one, try to give the user account a password if it doesn’t already have one and see if it fixes the issue.

A list of users who can connect to this computer will be shown. Any members of the administrators group (any user account set as an administrator) can connect even if they are not listed. From there, you can add any user account to the list to allow it to connect to this computer.

Since Remote Desktop is disabled by default on Windows 11, you may want to check if Remote Desktop is enabled on both the computer you want to remote to and the computer you want to remote from. Turning on the Remote Desktop should be the first priority before everything else if you want to use the remote desktop connection feature.

You can switch on Remote Desktop by following the steps in the first solution above and make sure the “Allow remote connections to this computer” option is selected in the Remote Desktop settings.

How To Add Phoenixnap As A Veeam Cloud Connect Service Provider

Veeam Cloud Connect is a powerful feature that allows users to easily and securely backup and replicate their data to a cloud service provider. PhoenixNAP is a popular Veeam Cloud Connect service provider that offers reliable and cost-effective cloud backup and replication services. In this article, we will guide you through the process of adding phoenixNAP as a Veeam Cloud Connect Service Provider.

Step 1: Create a Veeam Cloud Connect Account with phoenixNAP

The first step in adding phoenixNAP as your Veeam Cloud Connect service provider is to create an account with them. You can do this by visiting the phoenixNAP website and signing up for their Veeam Cloud Connect service. Once you have signed up, you will receive login credentials for your account.

Step 2: Configure Veeam Backup and Replication

The next step is to configure your Veeam Backup and Replication software to connect to phoenixNAP. To do this, you will need to open the Veeam Backup and Replication console and navigate to the Backup Infrastructure tab.

Step 3: Create a Backup Repository Step 4: Create a Backup Job Benefits of using phoenixNAP as a Veeam Cloud Connect Service Provider

There are several benefits to using phoenixNAP as your Veeam Cloud Connect service provider. Some of these benefits include −

Cost-effectiveness − phoenixNAP offers cost-effective cloud backup and replication services that can help you save money on your data backup and recovery needs.

Reliability − phoenixNAP provides reliable and secure cloud services that are backed by industry-leading SLAs and uptime guarantees.

Flexibility − With phoenixNAP, you can choose from a range of cloud storage options and backup repositories that can be tailored to your specific needs.

Scalability − phoenixNAP’s cloud services are highly scalable, which means you can easily increase or decrease your storage capacity as needed.

Disaster Recovery − phoenixNAP’s cloud services offer disaster recovery capabilities that can help you quickly recover your data and systems in case of a disaster or outage. They have redundant infrastructure and backup facilities in multiple locations to ensure data availability and continuity.

24/7 Support − phoenixNAP provides round-the-clock support to their customers, which means you can get assistance and resolution to any issues or concerns at any time.

Easy to Use − phoenixNAP’s cloud services are designed to be user-friendly and easy to use. They offer intuitive interfaces and management tools that simplify the backup and replication process, which means you can focus on other important aspects of your business.

Compliance − phoenixNAP’s cloud services comply with various regulatory requirements such as HIPAA, PCI DSS, and SOC 2, which means you can rest assured that your data is being stored and processed in a secure and compliant manner.

Overall, adding phoenixNAP as your Veeam Cloud Connect service provider can provide you with a range of benefits that can help you streamline your data backup and recovery processes, reduce costs, and improve your overall data security and compliance. With their reliable and cost-effective cloud services, phoenixNAP is a great option for businesses of all sizes looking to leverage the power of cloud backup and replication.

There are also some tips and considerations to keep in mind when using phoenixNAP as your Veeam Cloud Connect service provider.

Storage and Bandwidth − When choosing a storage and bandwidth plan with phoenixNAP, make sure to select the right level that meets your business needs. Consider factors such as data volume, retention policies, and recovery time objectives to ensure that your data is being stored and processed efficiently.

Test Your Backups − Always test your backups to ensure that they are working as expected. Schedule regular backup and recovery tests to ensure that your data can be restored in case of a disaster or outage.

Monitor Your Backups − Monitor your backups regularly to ensure that they are running smoothly and that there are no issues or errors. Use Veeam’s monitoring tools to track your backup jobs and storage usage, and to receive alerts for any potential issues.

Compliance and Regulations − If your business is subject to regulatory requirements such as HIPAA or GDPR, ensure that your data backups comply with the relevant regulations. Work with phoenixNAP to ensure that their cloud services meet your compliance needs.

Disaster Recovery Plan − In addition to backing up your data to phoenixNAP’s cloud, it’s important to have a comprehensive disaster recovery plan in place. This should include procedures for restoring data in case of a disaster or outage, as well as strategies for minimizing downtime and data loss.

By following these tips and considerations, you can ensure that your data is being backed up and stored efficiently, securely, and compliantly with phoenixNAP as your Veeam Cloud Connect service provider.


Adding phoenixNAP as your Veeam Cloud Connect service provider is a simple process that can provide you with reliable and cost-effective cloud backup and replication services. By following the steps outlined in this article, you can quickly and easily configure your Veeam Backup and Replication software to connect to phoenixNAP and start backing up your data to the cloud.

Command Line Parameters For Remote Desktop Connections In Windows 11/10

The Remote Desktop Connection (RSD) feature has been active in the Windows operating system since Windows NT Server 4.0; though as a Terminal Server. Come the Windows 10, RSD now exists as an inbuilt standalone app that can be accessed from not only Windows 10 computers but from major mobile and computer OS like Android, iOS, Linux, and Mac. RSD has been used by many companies and firms to control and operate computers in its network remotely. It is also essential for solving problems on devices you can’t access physically.

What is a Remote Desktop Connection?

Remote Desktop Connection (RSD), which is often shortened to Remote Desktop, is a feature created by Microsoft that allows a local computer to control a remote PC after connecting to it over the internet or a network.

Simply put, Remote Desktop Connection is the ability to connect and use another computer from your computer.

Before we proceed, note any edition of Windows can act as a Remote Desktop Client. But to host a remote season, you need a PC running Windows 11/10 Pro or Enterprise.

We have already seen the different ways to enable Remote Desktop Connection in Windows. Today, we will take a look at some command-line options for using RDP. Instead of starting Remote Desktop Connection from the Start menu, Windows 10/8/7 allows you to start it from the search box, from the Run dialog box, or from a command line. With these methods, you can use additional command line parameters to control how Remote Desktop Connection looks or behaves.

Command Line Parameters for Remote Desktop Connections

From the Run dialogue box or the Command Prompt, we can carry so many instructions easily. To see all the possible commands and a brief description you can access, copy and paste any of the commands below:

mstsc.exe /?

This is the syntax-

Continue reading to see a few descriptions:

Whenever you connect to the server, Windows opens a new user session. You can avoid this by opening a connection to the console. Add /console to the mstsc

mstsc /console

To open remote desktop session in full screen, run the command below (/f);

mstsc /f

To specify the remote computer name from the command, use the command below (/v);

mstsc /v:computername

Brief description of the Syntax above

"connection file" – Specifies the name of an .RDP file for the connection.

/admin – Connects you to the session for administering a remote PC.

In this version of Remote Desktop Connection, if the Remote Desktop Session Host role service is installed on the remote computer, running mstsc /admin will do the following (for the current connection only):

Disable Remote Desktop Services client access licensing

Disable time zone redirection

Disable RD Connection Broker redirection

Disable Remote Desktop Easy Print

Disables Plug and Play device redirection for this connection only.

Changes the remote session theme to Windows Classic View (if it’s available) for this connection only.

/f – Starts Remote Desktop in full-screen mode.

/public– Runs Remote Desktop in public mode.

/span – Matches the remote desktop width and height with the local virtual desktop, spanning across multiple monitors, if necessary. To span across monitors, the monitors must be arranged to form a rectangle.

/multimon – Configures the Remote Desktop Services session monitor layout to be identical to the current client-side configuration.

/edit – Opens the specified .RDP connection file for editing.

With the Remote Desktop Connection, you have access to only computers in your network. You can use only one remote desktop connection on Windows at a time, i.e., one remote user per Windows.

However, a PC running Windows 11/10 Server edition can run remote Sessions for different users at the same time.

Read next: How to use Windows Remote Desktop in Windows Home (RDP).

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