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Error 0x80073d12 in Microsoft Store [Solved] Fix your PC with our comprehensive guide

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The 0x80073d12 error code occurs when you try to download software from the store.

It’s usually a problem with the store app, but you can also see the

error code 0x80073d12 if you don’t have enough space for the software you are getting.

You should also check if the game you’re downloading is an expansion.

Reinstalling the game services can fix this problem quickly so try it out.

The Microsoft Store error 0x80073d12 has dumfounded some users. That’s an error that arises when users try to download and install a specific game app from MS Store, especially an Xbox Game Pass game.

The error message states:

Install the app or game. Before you can install this add-on, you’ll need to install the app or game it works with.

As a consequence, users can’t install specific game apps on their Windows 10 PCs. Find out how get rid of it.

How do I fix the 0x80073d12 error code? 1. Check if there’s enough hard drive space for the game

As this error can be caused by a lack of free space on your hard drive, checking the main drive and freeing some space is the first to do.

2. Check if the game is an expansion

The 0x80073d12 error often arises for games that are expansion packs or a part of a wider game collection package.

For example, users have reported the issue arises for Forza Horizon 3 Hot Wheels and Halo: The Master Chief Collection.

In the case of Forza Horizon 3 Hot Wheels, players need to have installed and played some of the full, regular game to fix the error and download the expansion. The game’s MS Store page states:

To play the Forza Horizon 3 Hot Wheels expansion, some progress is required in the full game. You must complete enough Exhibition Events and PR Stunts to build your second festival site, after which the expansion will become unlocked and accessible on the game map.

In the case of the Master Chief Collection, the error can arise when users try to install a game within the bundle (such as Reach) before the full package.

Expert tip:

3. Select to install the game from My Library 4. Reinstall gaming services 5. Set up a new hard drive partition

Some users have said they’ve fixed the 0x80073d12 error code by downloading games to alternative hard drive partitions. Some users will need to set up a new hard drive partition.

You can do that with freeware partition manager software, such as Minitool Partition Wizard and AOMEI Partition Assistant.

After you’ve set up the new hard drive partition, select to download the game app to the new D: drive partition.

6. Reinstall the game, then install the add-ons/DLCs

This solution was discovered by Xbox users, as seen on forums. It is quite straightforward and consists of basically ensuring that you first install the game, and then its associated add-ons or DLCs.

The order matters, therefore reinstalling these in the correct one should get you rid of the error code 0x80073d12.

By following these steps, you should be able to get rid of the Microsoft Store error code 0x80073d12 and proceed to install whatever app or game you wish.

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Fix Microsoft Store Error Code 0X00000000 In Windows 11/10

You may get the Microsoft Store Error Code 0x00000000 when you try to download, install, or update apps on your Windows 11 or Windows 10 device. This post is intended to provide working fixes affected PC users can apply to resolve the issue easily.

When this issue occurs on your device, you may receive an error message along either of the following lines:

The error code is 0x00000000, in case you need it.

Something unexpected happened, Code: 0x00000000

Fix Microsoft Store Error Code 0x00000000

If you have encountered the error code 0x00000000 while attempting to download, install, or update apps stuck in the download queue in Microsoft Store on your Windows 11/10 computer, then put recommended solutions as presented below in no particular order should be adequate to help you fix the error on your system with little to no hassle.

Initial checklist

Run Windows Store Apps Troubleshooter

Create a new User Account

Check the proxy settings

Reinstall Windows Store using PowerShell

Restore your system to an earlier point

Let’s briefly discuss these suggested fixes.

1] Initial checklist

Before you proceed, as a possible quick resolution, check if the date, time, and time zone are set correctly. Make sure Windows is updated to the latest version/build

Also, ensure that the Microsoft Store Install Service is started and running in the Services Manager and the Startup type value is set to Manual (Trigger Start). The Microsoft Store Install Service (InstallService) provides infrastructure support for the Microsoft Store. This service is started on demand and if disabled then installations will not function properly.

Then, run the chúng tôi command to reset/clear the Microsoft Store cache. You may also have to run the SFC scan. The chúng tôi command is a legitimate troubleshooting tool that lets PC users diagnose problems with the Microsoft Store. This tool resets the Windows Store without changing the user account settings or deleting installed apps.

Read: Microsoft Store apps not downloading, installing, updating

2] Run Windows Store Apps Troubleshooter

This practical solution goes without saying, as more often than not if you’re having Microsoft Store apps or Microsoft Store issues in general, the Windows Store Apps Troubleshooter usually comes in handy.

To run Windows Store Apps Troubleshooter on your Windows 11 device, do the following:

Press the Windows key + I to open the Settings app.

Under the Other section, find Windows Store Apps.

Follow on-screen instructions and apply any recommended fixes.

To run the Windows Store Apps Troubleshooter on your Windows 10 PC, do the following:

Press the Windows key + I to open the Settings app.

Go to Update and Security.

Follow on-screen instructions and apply any recommended fixes.

Read: Page could not be loaded, Please try again later, Microsoft Store Error

3] Create a new User Account

Your user profile is a set of settings that make your computer look and work the way you want it to. It contains your desktop background settings, screen savers, pointer preferences, sound settings, and other features. This variety of personal settings and changes caused by other programs can cause corruption of your user profile and malfunction in system usage hence the need for a new profile.

So, you can troubleshoot the issue at hand by creating a new user account/profile. If the problem is not reproduced when logged into the new account, then your old account/profile is likely corrupted. In this case, you can repair the corrupt user profile and see if that solves the problem. Otherwise, you can transfer your files/data from the old account to the new account and then safely delete the old account/profile.

Read: Error 0x00000000, The operation completed successfully

4] Check the proxy settings

Open the Internet Options window.

Remove the check beside Use a proxy server for your LAN

Launch Microsoft Store again and check if the issue persists.

5] Reinstall Windows Store using PowerShell

In some cases, PC users may accidentally delete some crucial files from Microsoft Store from their system, or some files are not installed properly on their system. In such a situation, the Microsoft Store can show errors like the error code 0x00000000 in focus – and the best way to fix it is to reinstall Microsoft Store using PowerShell.

Do the following:

Press the Windows key + X to open the Power User Menu.

Tap A on the keyboard to launch PowerShell (Windows Terminal) in admin/elevated mode.

In the PowerShell console, type or copy and paste the command below and hit Enter.

After the command executes, restart your computer and on boot, try opening Microsoft Store and see if the error persists. If so, try the next solution.

6] Restore your system to an earlier point

The System Restore feature in Windows 11/10 is designed to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your files, but it will remove apps, drivers, and updates installed after the restore point was made. When an install failure (like the current Microsoft Store apps installation issue) or data corruption (which can be system-wide or just specific to the Microsoft Store) occurs, System Restore can return a system to working condition without you having to reinstall the operating system. It repairs the Windows environment by reverting to the files and settings that were saved in the restore point.

Other things being equal, at the next system startup, your older computer state will be enforced. The issue at hand should be resolved now.

Read next: Forza Horizon installation fails with error code 0x00000000

Why is my PC not allowing me to install apps? Why can’t I install apps from Microsoft Store?

If on the Microsoft Store, you can’t find an app or you found it, but can’t install it, here are some reasons why you might not see and/or install the app:

The app isn’t available in your country or region.

Microsoft family settings might be hiding apps.

The app is no longer available.

The app isn’t compatible with your device.

Your PC was recently updated but wasn’t restarted.

Your PC isn’t authorized to use Microsoft Store apps.

Also read: Fix Xbox Error 0x00000000 after console, game, or app update.

Microsoft Store Displays A Blank Black Or White Screen

Several Windows users have reported experiencing a blank Black or White screen issue on Microsoft Store. This issue could be caused due to multiple reasons including a corrupted Store cache, damaged system files, and incorrect time and region settings. Now, if you are also one of the affected users for whom Microsoft Store keeps displaying a blank Black or White screen, this post is what you are looking for. Here, we will discuss multiple working fixes that will help you get rid of this issue.

Microsoft Store displays blank Black or White screen

If you keep seeing a blank Black or White screen when in the Microsoft Store when launching it on your Windows 11/10 PC, you can use these methods to fix the issue:

Launch Windows Store Apps Troubleshooter.

Make sure you are connected to a stable internet connection.

Clear Microsoft Store cache.

Check whether the time and region settings are right.

Close third-party applications like VPN, antivirus, etc.

Run SFC and DISM scans.

Reset Microsoft Store.

Re-register Microsoft Store using PowerShell.

Reset your PC.

1] Launch Windows Store Apps Troubleshooter

After that, scroll down to the Windows Store Apps troubleshooter and press the Run button present next to it.

Windows will now start scanning and fixing issues associated with Store and its apps.

Once done, reopen Microsoft Store and see if the black or white screen issue is fixed or not.

If Windows inbuilt troubleshooter can’t fix the issue for you, move on to the next fix.

2] Make sure you are connected to a stable internet connection

This might be nothing but an internet connection issue. Microsoft Store requires an active internet connection to display apps and everything. There might be some connectivity issue which is why you are seeing a blank black or white screen in the Store. Hence, make sure you are well connected to the internet. You can try troubleshooting WiFi issues or switching to a different network connection. Or, power cycle your router/ modem and check if the issue is resolved.

See: Fix The Server stumbled Windows Store error message.

3] Clear Microsoft Store’s cache

The next thing you can do is reset the Microsoft Store cache. A lot of issues with Microsoft Store are fixed when you clear the associated cache as it might be corrupted over time. So, you can do the same and check if the problem is fixed. Here’s how to do that:

After that, from appeared results, hover your mouse over the chúng tôi command and select the Run as administrator option.

This will clear the Microsoft Store cache. You can then reopen Store and see if the problem is fixed. If not, move on to the next fix.

4] Check whether the time and region settings are right

You might be experiencing the blank screen issue in Microsoft Store because of incorrect time and region settings on your computer. Hence, if the scenario is applicable, set the correct date and time, and region settings and then check if the issue is resolved or not. Here’s how you can do that:

First, hit Win+ to launch Settings and go to the Time & language tab.

After that, tap on the Date & time option and turn on the Set time automatically and Set time zone automatically toggles.

Next, move to the previous page and select the Language & region option.

Now, under the Region drop-down option, select the correct region.

Finally, reopen Microsoft Store and see if the blank screen issue is gone.

Read: Fix 0x80070483 Microsoft Store Error Code in Windows

5] Close third-party applications like VPN, antivirus, etc.

There are chances that a third-party application is affecting the regular working of the Microsoft Store. As a result, it keeps displaying a blank black or white screen. If this scenario is applicable, you can try closing third-party applications, especially VPN or an antivirus that might be causing the issue at hand.

If you are using a VPN, disable it and then open Microsoft Store to check if the problem is fixed. Likewise, if there is a third-party antivirus application running on your PC, disable it and see if the issue is gone.

6] Run SFC and DISM scans

This problem could be triggered by your system files. If there are certain system files that are corrupted or damaged, you might experience this issue. Hence, you can perform an SFC (System File Checker) scan to scan and repair the corrupted system files.

If the SFC scan fails to resolve the issue, you can run DISM to repair a corrupted system image. It is an inbuilt tool in Windows that is used to restore the healthy state of your computer.

Once done, restart your PC and open Microsoft Store to check if it has stopped displaying a blank screen or not.

See: Fix 0x80240066 Microsoft Store error code when installing apps.

7] Reset Microsoft Store

You can also try repairing Microsoft Store. As the blank screen issue could very well be facilitated due to corrupted data in Microsoft Store, you can use the Windows Repair feature to fix Microsoft Store.  If repairing doesn’t work, you can reset the Microsoft Store to its original state and see if that resolved the issue or not. Here’s how you can do that:

First, press the Win+I hotkey to launch the Settings app and navigate to the Apps tab from the left side pane.

Now, move down to the Reset section and tap on the Repair button. Windows will then start repairing your Store app.

Once done, open Microsoft Store and check if the problem is resolved or not. If not, use the Reset button instead of Repair to reset the app to its default state.

When done, reboot your PC and check if the blank screen issue in Microsoft Store is resolved or not.

Read: Fix Error 0x80070426 for Microsoft Store and Windows Update.

8] Re-register Microsoft Store using PowerShell

If none of the above solutions worked for you, you can re-register Microsoft Store via Windows PowerShell to fix the issue. There might be some deep corruption in the app which is why you keep seeing a blank screen. So, reinstalling Microsoft Store should help you fix the issue. Here’s how you can do that:

First, open Windows PowerShell as an administrator. Now, type the below command and the Enter button on your keyboard:

Once done, reboot your PC and check if the problem is fixed or not.

Read: There’s a problem with this app – Microsoft Store app error.

9] Reset your PC

The last resort to fix the issue is to reset your PC. This problem might be caused due to system corruption. So, try resetting your PC to the default state and check if the problem is fixed. Don’t worry, you can preserve your apps, files, and other data while doing so.

Read: Microsoft Store not working or closes immediately after opening.

How do I fix Microsoft Store not loading?

If Microsoft Store is not loading or opening on your computer, make sure your Windows is up-to-date. Other than that, check if there is any connection issue and ensure that you have configured the correct date, time, and region settings. If that doesn’t help, reset the Microsoft Store cache using the chúng tôi command.

There can be different reasons why the Get button in Microsoft Store might not work on your PC. This could be caused due to a glitch with your account. Hence, you can try signing out of your Microsoft account on Store and then sign in back to your account to check if the problem is resolved.

Can’t Sign Into The Microsoft Store? Try These 7 Fixes

Signing into the Microsoft Store lets you sync app purchases, preferences and account details across your Windows devices. But when an error prevents you from signing in to your Microsoft account, you’ll be unable to access previously purchased apps.

In this troubleshooting tutorial, we’ll cover seven things to do if you can’t sign into Windows Store on your Windows 10 or Windows 11 device.

Table of Contents

1. Troubleshoot Your Internet Connection

If the webpage doesn’t load, try running through our internet connection troubleshooting guide to fix the problem.

We also recommend temporarily disabling your VPN and proxy server and see if you can sign in. Occasionally, these prevent the Microsoft Store from working correctly, preventing you from signing in.

2. Reset Microsoft Store App and Clear the Cache

To reset the Microsoft Store cache:

Press the

Windows key

+

I

to open

Settings

.

Select

Microsoft Store

.

Select

Advanced Options

.

Select

Reset

.

Alternatively, you can do the following:

Press

Windows key

+

R

to open the

Run dialog box

.

Type “wsreset.exe” and press

Enter

.

A blank Command Prompt window will pop up. After about 10 seconds, it will close, and the Microsoft Store will open automatically.

3. Use the Windows Store Apps Troubleshooter

Windows provides an app troubleshooter that attempts to uncover and fix issues related to its apps and system files. To use this app:

Press

Win

+

I

to open the

Settings app

.

Select

Update & Security

.

Select

Troubleshoot

.

Select

Additional troubleshooters

.

Next to

Windows Store Apps

, select

Run the troubleshooter

.

4. Use the Correct Time and Date

Some Windows apps, including the Microsoft Store, need the correct date and time settings to connect correctly. Using an incorrect time and date can prevent you from signing in. To fix this:

Select

Time & Language

.

Select

Date & time

.

Toggle on

Set time automatically

.

5. Turn On the Microsoft Store Install Service

The Microsoft Store Install Service helps the Microsoft Store app install new programs. If this service has been disabled, it can prevent the Store from working correctly.

To fix this:

Press

Win

+

S

to open the Search menu.

Type “services” and press

Enter

.

In the “Startup type” drop-down menu, select

Manual

.

Select

Start

.

Press

Apply

and

OK

to finalize the changes.

6. Install Windows Updates

Microsoft releases new updates constantly to address glitches and security threats in their Windows operating systems. If you can’t sign in due to a bug in the Microsoft Store, the latest Windows update might resolve the problem.

To update your system:

Select

Update & Security

.

Select

Check for updates

.

Download and install any available update, then reboot your system.

7. Reinstall Microsoft Store

If nothing else has worked, your final option is to completely reinstall the Microsoft Store app. This should clear out any bugs and allow you to sign in to your user account once again.

The problem is, Microsoft Store cannot be uninstalled in the usual way. To remove it, you’ll have to use Windows PowerShell.

Open the

Start menu

and type “powershell.”

In the PowerShell window, type the following command and press

Enter

:

Wait for the process to complete, then search for the Windows Store in the Start Menu. If it doesn’t appear, the uninstall was successful.

Return to the admin PowerShell window, type the following and press

Enter

:

Once completed, exit PowerShell and try to sign in to Microsoft Store as usual.

Download Your Favorite Apps

Hopefully, this troubleshooting guide has helped you sign back into your Microsoft Store account. Check out our other guides if you’re still having problems — for example, if your Microsoft Store download keeps stopping, the Store won’t open, or you’re receiving an error code.

Licensing Error Codes In Tallyprime

Error Codes

Error Message

Possible Reasons

Possible Solutions

Error Code 01

Internal License Error! No Action! Contact Tally Solutions

This error occurs during license reactivation due to the presence of chúng tôi files in the C drive of your computer.

Delete the chúng tôi files from the C drive of your computer, and reactivate the license.

Error Code 13

License file is Read-only. Please check the file security settings and try again.

This error occurs when the chúng tôi license file is set to Read-only or you do not have the Write permission, which is required to access the folder for TallyPrime installation.

You need to clear the Read-only option in the properties of the chúng tôi file which is in the TallyPrime folder. Moreover, allow Write permission to access the TallyPrime folder.

To clear the Read-only option in the properties of the chúng tôi file:

Open the TallyPrime installation folder.

To check if you have Write permission to the TallyPrime installation folder:

Select the option, Properties. The TallyPrime Properties window appears.

Allow the Write permission.

Error Code 18

Encrypted License file is either corrupted or not found.

This error occurs when there is a problem with the tally_lck.lic license file in the TallyPrime installation folder.

Delete the tally_lck.lic file from the TallyPrime installation folder, and try to activate the license again. If the problem persists, contact Tally Solutions.

Error Code 22

License Request file is either corrupted or not found.

This error occurs when there is a problem with the license file tally_lck.lic or tallyprime.lic in the TallyPrime installation folder.

Delete the tally_lck.lic file from the TallyPrime installation folder, and try to activate the license again.

Or

Delete the tallyprime.lic file in the TallyPrime installation folder, if available, and try to reactivate the license. If the problem persists, contact Tally Solutions.

Error Code 23

Could not reach Registration Server. Please check network connection and try again.

This error may occur during the activation or reactivation of the license.

It may occur either in the case of network problems or when there is a problem with the Internet settings.

It may also occur when the business support system (BSS) server is down.

Solve the network problem and try again. Check if the proxy and firewall settings are as per the multi-site installation checklist.

Or

Download and install Internet Explorer version 6 or above.

If the problem persists, contact Tally Solutions.

Error Code 32

Failed to access some system values.

Either the Registry or the system’s directories might have got corrupted.

Contact Tally Solutions.

Error Code 35

Invalid unlock key. Enter a valid unlock key to unlock your license.

This error occurs when you enter an invalid or incorrect unlock key while unlocking your license.

Check your e-mail for the correct unlock key. Sometimes the activation e-mail may go to the spam folder. The unlock key is case-sensitive. Copy the unlock key from thee-mail, and paste it (Ctrl+V) in the Unlock Key field. If you are unable to access your e-mail,

Press Alt+R (Get Unlock Key) in the Unlock License screen.

Enter your Tally product serial number in the Unlock Key Service screen to view the unlock key.

Error Code 43

License not valid for this product. Contact Point of Purchase or Tally Solutions Pvt. Ltd.

This error occurs when you try to activate your TallyPrime license using a TallyPrime Server or TallyPrime Developer serial number, or vice-versa.

Cross-check and re-enter the serial number of the Tally product you want to activate. If the problem persists, contact Tally Solutions.

Error Code 46

Could not unlock license!

This error occurs when you copy the tally_lck.lic file to another computer and try to unlock the license in that computer.

Check your e-mail for the correct unlock key. Sometimes the activation e-mail may go to the spam folder.

The unlock key is case-sensitive. Copy the unlock key from the e-mail, and paste it (Ctrl+V) in the Unlock Key field, in the computer where the license was activated.

If you are unable to access your e-mail,

Press Alt+R (Get Unlock Key) in the Unlock License screen.

Enter your Tally product serial number in the Unlock Key Service screen to view the unlock key.

Error Code 49

Serial Number you have entered is wrong.

This error occurs when you have entered an incorrect or invalid Serial Number.

You must enter a valid Serial Number to proceed. If the problem persists, contact your point of purchase or Tally Solutions.

Error Code 50

An error has occurred. Contact Tally Solutions for assistance.

This is an internal error that occurred during an operation with the License file.

Alternatively, reinstall the Tally Gateway Server from Setup Manager.

Error Code 56

Invalid Response

This happens when your system or computer already contains license files.

Check if there are license files in the computer. If yes, then delete the files before reactivating the license. And if there are no license files in the computer, then reactivate the license.

This error can also occur when the server is not responding. You can try to reactivate after some time.

If the problem persists, contact Tally Solutions.

Error Code 209

Unable to activate/reactivate your license.

This may occur due to number of technical issues.

Contact Tally Solutions.

Error Code 2012

Invalid or incorrect chúng tôi ID. Enter valid chúng tôi ID.

This error occurs when you enter an incorrect or invalid chúng tôi ID, administrator e-mail ID, or site administrator e-mail ID.

You must enter a valid chúng tôi ID, administrator e-mail ID, or site administrator e-mail ID.

Error Code 2013

Invalid or incorrect chúng tôi ID or password. Enter valid details.

This error occurs when you enter an incorrect or invalid chúng tôi ID, administrator e-mail ID, site administrator e-mail ID, or password.

You must enter a valid chúng tôi ID, administrator e-mail ID, or site administrator e-mail ID, and password.

Error Code 2024

Incorrect password. Enter correct password.

This error occurs when you enter an incorrect password.

You must enter the correct password. Alternatively, you can reset your password.

Error Code 2023

Tally.NET ID should be a valid email address!

This error occurs when you provide an invalid or incorrect e-mail ID as your chúng tôi ID.

You must provide a valid e-mail ID as your chúng tôi ID to proceed. The chúng tôi password will be sent to the same e-mail ID.

Error Code 2028

You do not have sufficient rights to perform this action. Contact your account administrator for assistance.

This error occurs when you do not have the required permission to activate, reactivate, surrender, or update your license.

Contact your account administrator, or use your account administrator details to proceed.

Error Code 2045

Invalid or incorrect Site ID. Enter valid Site ID.

This error occurs when you enter an invalid or incorrect Site ID.

You must enter a valid Site ID to proceed.

Error Code 2047

The chúng tôi ID, you gave as current administrator is incorrect!

This error occurs when you provide an incorrect or invalid Account administrator e-mail ID.

You must provide the correct Account administrator e-mail ID for changing the administrator e-mail ID of your account. If you have forgotten your Account administrator e-mail ID, you need to go to the Tally Solutions website and enter your Tally product serial number to view the e-mail ID.

Error Code 2212

The chúng tôi ID, you gave as new administrator is incorrect!

This error occurs when the new administrator e-mail ID you provided is incorrect or invalid.

Cross-check the e-mail ID, and ensure that you have entered it correctly. The chúng tôi password will be sent to this e-mail ID.

Error Code 3067

Account ID already exists. Please enter different Account ID.

This error occurs when you provide an Account ID which is already in use.

You must provide a different Account ID.

Error Code 6202

Invalid Serial Number. Enter valid Serial Number to proceed.

This error occurs when you enter an invalid or incorrect serial number for activation.

You must enter a valid serial number to activate your Tally product. If problem persists, contact the Tally partner from whom you made the purchase, or Tally Solutions.

Error Code 6203

Invalid Serial Number. Contact point of purchase or Tally Solutions for assistance.

This error occurs when you enter an invalid or incorrect serial number for activation.

You must enter a valid serial number to activate your Tally product. If the problem persists, contact the Tally partner from whom you made the purchase, or Tally Solutions.

Error Code 6205

You cannot activate a license purchased in India in any other country. Contact Tally Solutions for further assistance.

This error occurs when you try to use a license purchased for use in India in any other country.

You must purchase a license specific to your country (India, SAARC countries, or International license for other countries). Contact your Tally partner.

Error Code 6206

Invalid Activation Key. Enter valid Activation Key to proceed.

This error occurs when you enter an invalid Activation Key for activation.

You must enter a valid Activation Key to activate your Tally product. If the problem persists, contact the Tally partner from whom you made the purchase, or Tally Solutions.

Error Code 6210

The Serial Number you entered is of a different Tally product. Enter valid Serial Number.

This error occurs when you try to activate your TallyPrime license with a TallyPrime Server or TallyPrime Developer serial number, or vice-versa.

Activate your Tally product using the correct serial number.

Error Code 6226

Error Code 6226

This message appears when you are trying to activate or reactivate a TallyPrime license specific to India or SAARC countries using an international IP or ISP.

Activate or reactivate the TallyPrime license using an India or SAARC IP, or upgrade to an international license.

Error Code 6227

Surrender failed – please contact Tally Solutions for assistance.

This error occurs when you are unable to surrender your license due to various technical issues.

Contact Tally Solutions.

Error Code 6234

You cannot upgrade to TallyPrime. Please contact your point of purchase or Tally Solutions for assistance.

This error occurs when you try upgrading from Tally 6.3 or Tally 7.2 to TallyPrime directly.

You must first upgrade to Tally 9, and then upgrade from Tally 9 to TallyPrime. If the problem persists, contact Tally Solutions.

Error Code 6238

Your license has already been surrendered from (computer name). You are now in Educational Mode. Reactivate your license, if required.

This error occurs when you try to update a license that is already surrendered.

You must reactivate the license in the computer in which you want to use.

Error Code 6241

Your TallyPrime Serial Number has been made invalid, since it was found to be running on more than one machine.

This error occurs when your license is in use in more than one computer at different locations.

Contact Tally Solutions.

Error Code 6243

Your Account administrator has either rejected or not confirmed this site license within specified period. Please contact your account administrator.

This error occurs when your site license activation is not confirmed by your Account administrator within 15 days of activation.

Your Account administrator has to log in to the Control Centre in the Tally website and confirm your license activation.

Error Code 6266

Invalid or incorrect e-mail ID. Enter valid account administrator or site administrator e-mail ID to proceed.

This error occurs when you provide an e-mail ID that is not authorised to perform any of the licensing operations.

You must enter a valid administrator or site administrator e-mail ID to perform any licensing operations.

Error Code 6267

Surrender your existing license to activate TallyPrime.

This error occurs when you try to activate an upgraded serial number, while the old serial number is yet to be surrendered.

You must surrender the old serial number to activate the upgraded serial number.

Error Code 6276

Unable to reactivate your license. It cannot be used outside SAARC countries. Contact your Tally Partner.

This error occurs when you try to use a license purchased for use in SAARC countries in any other country.

You must purchase a license specific to your country (India, SAARC countries, or International license for other countries). Contact your Tally Partner.

Error Code 6401

This is a multi-site license. Press Alt+S (Multi-Site) to activate this license.

This error occurs when you try to activate a serial number that is linked to a multi-site, using the single-site option.

Press Alt+S (Multi-Site) to activate this license.

Error Code 6402

This is a multi-site license. Press Alt+S (Multi-Site) to activate this license.

This error occurs when you try to activate a serial number that is linked to a multi-site, using the single-site option.

Press Alt+S (Multi-Site) to activate this license.

Error Code 6403

This is a single-site license. Press Alt+S (Single Site) to activate this license.

This error occurs when you try to activate a serial number that is linked to a single-site, using the multi-site option.

Press Alt+S (Single Site) to activate this license.

Error Code 6404

This is a single-site license. Press Alt+S (Single Site) to activate this license.

This error occurs when you try to activate a serial number that is linked to a single-site, using the multi-site option.

Press Alt+S (Single Site) to activate this license.

Error Code 6410

Your license is possibly active on another computer. Surrender your license to reactivate here, if required.

This error occurs when you try to activate a license which is active on another computer.

You can surrender the license from Control Centre in the Tally Solutions website, and reactivate it in the required computer.

Error Code 6415

You have activated maximum of (X) sites. If you need additional site license, contact your point of purchase or Tally Solutions. If you want to use your existing license then surrender any site and reactivate.

This error occurs when you have exceeded the number of sites that can be activated for your serial number.

Contact your point of purchase or Tally Solutions for an additional site license. Alternatively, you can surrender any site which is not being used currently and try reactivating the site license in the required computer.

Error Code 6416

Site ID already exists. Specify a different Site ID. If you want to use the same Site, try reactivating the license.

This error occurs when you enter an existing Site ID during activation.

You must enter a different Site ID or reactivate the same, if required, after surrendering the Site.

Error Code 6436

Invalid or incorrect e-mail ID. Enter valid e-mail ID to proceed.

This error occurs when you enter an invalid or incorrect e-mail ID.

You must enter a valid e-mail ID to proceed.

Error Code 6437

Invalid or incorrect Account ID. Enter valid Account ID.

This error occurs when you enter an invalid or incorrect Account ID during activation.

You must enter a valid Account ID to which you want to add your license.

Error Code 6439

Invalid or incorrect Account ID. Enter valid Account ID to proceed.

This error occurs when you enter an invalid or incorrect Account ID during activation.

You must enter a valid Account ID to which you want to add your license.

Error Code 6444

Invalid or incorrect e-mail ID. Enter valid e-mail ID to proceed.

This error occurs when you enter an invalid or incorrect e-mail ID during activation, reactivation, or any other operation.

You must enter a valid e-mail ID to proceed.

Error Code 6446

Site ID (XX) doesn’t belong to Account ID (XY). Please provide correct site ID and try again.

This error occurs when you try to activate a site license which does not belong to the respective Account.

You must provide the correct Site ID and Account ID for activating your site license.

Error Code 6451

Your Serial Number has been suspended, since it was found to be repeatedly running on more than one machine.

This error occurs when your license is in use in two or more computers in different locations.

Contact Tally Solutions.

Error Code 6457

Your TSS subscription has expired. You can use (Product name) Series A Release (Version) or below. Renew your TSS subscription to upgrade.

This error occurs when your TSS subscription has expired, and you try to reactivate your license after you upgrade to a later release.

Error Code 6464

Invalid or incorrect e-mail ID. Enter a valid e-mail ID.

This error occurs when you enter an invalid or incorrect e-mail ID.

You must enter a valid e-mail ID to proceed.

Error Code 6465

Invalid or incorrect e-mail ID. Enter a valid e-mail ID.

This error occurs when you enter an invalid or incorrect e-mail ID.

You must enter a valid e-mail ID to proceed.

Error Code 6471

This Serial Number cannot be activated. Please contact your point of purchase.

This error occurs when there is a problem with the serial number you have purchased.

Contact your point of purchase or Tally Solutions .

Error Code 6473

Error Code 6473

When you are activating a new license, this error occurs if you enter an account ID that is already in use in another account.

Enter the correct account ID. An account ID is unique for every customer or account.

Error Code 6485

Unable to reactivate your license. TallyPrime license not eligible in older clients.

TallyPrime license is used to activate or reactivate in chúng tôi 9 clients.

Use TallyPrime to activate or reactivate the license.

Error Code 6628

Invalid or incorrect Account ID. Enter valid Account ID.

This error occurs when you enter an invalid or incorrect Account ID during activation.

You must enter a valid Account ID to proceed.

Error Code 6629

Invalid or incorrect Site ID. Enter valid Site ID.

This error occurs when you enter an invalid or incorrect Site ID.

You must enter a valid Site ID to proceed.

Error Code 10061

No connection could be made because the target machine actively refused it.

This happens because the target machine actively refused the connection, which indicates that the Source or the Destination system has blocked the connection.

Add chúng tôi and chúng tôi to the Firewall Exceptions list.

To know more, if you are a:

In addition to that, use absolute URL for HTTP actions.

To enable this, follow the steps in TallyPrime:

The Connectivity and Timeout Configuration screen appears.

As always, you can press Ctrl+A

to save.

Resolved Error In Chrome – Webnots

Err_name_not_resolved error happens when your browser can’t find the IP address that matches with the hostname of the target website. There are many possible causes why this could happen to you. We have explained in detail about resolving host concept and fixing the issue in Chrome. A very common reason is that you don’t have reliable network connection, corrupted DNS, due to ISP issues, faulty router, damaged cables and others.

In some cases, virus or malware activity can become the cause of this error.

Viewing Cached Copy of a Page

The error message on Chrome will look like something below showing the DNS address couldn’t be found for the site.

View Cached Copy of the Website

The cached page may not be the latest version, but in most cases will have the same content what you are looking for. There are no universal solutions to fix err_name_not_resolved error. You may try any of the solutions below to check it helps to view the webpage directly from the server.

1. Clear Cookies and Cache

Removing cache and cookies should be a good way to fix many errors. This is among the first thing you should do. Bad downloaded files could cause Err_name_not_resolved error in your system, so this solution may resolve the problem. Follow these steps:

Open Chrome web browser, type the command URL on the address bar – “chrome://settings/clearBrowserData” and hit Enter.

Wait for a few minutes and restart your browser. Verify that the problem has been resolved.

Delete Browser History in Chrome

2. Flush DNS Cache

It is another common way for eliminating Chrome related problems, including err_name_not_resolved error. It is easy to do by following the below steps:

Press “Win + X” to open power user or quick access menu.

Select the option “Command Prompt (Admin) to make sure that you have administrative privilege to run commands.

Type in these commands one by one and hit Enter after typing each:

If successful, your old DNS cache will be erased and IP address renewed. Restart your web browser and check whether the problem has been resolved.

Learn more about viewing and flushing DNS.

Learn how to fix err_connection_reset, err_internet_disconnected, err_network_changed, err_connection_refused, DNS_probe_finished_nxdomain and err_connection_closed errors in Google Chrome.

3. Change Default DNS Server with OpenDNS or Google DNS

You should do this solution after clearing the DNS cache, with the above steps. If you are using a DNS server with bad configuration, err_name_not_resolved error may appear. With OpenDNS or Google DNS, you are guaranteed to get reliable DNS servers. Follow these steps to change the DNS:

Type in 8.8.8.8 for the Preferred DNS server and 8.8.4.4 for Alternate DNS server if you use want to Google DNS.

Type in 208.67.222.222 for the Preferred DNS server and 208.67.220.220 for Alternate DNS server if you want to use OpenDNS.

Set Google Public DNS

Learn how to change DNS in Android and iPhone.

4. Restart Router

If you haven’t switched off your router for months, then it may start to accumulate a lot of glitches. Restarting your router is a good way to start anew. Follow these steps:

Don’t press the Power button, unplug your router to shut it down completely.

Shut down your computer.

Wait for a few minutes and turn your router and computer back on.

Open your Chrome browser and verify that the problem has been resolved.

5. Check Firewall Settings

Check whether your firewall settings are too restrictive. If this is the case, there’s a good chance that your web browsers will be blocked and can’t access a lot of websites, resulting in err_name_not_resolved error. An easy way to do this is to disable your firewall and check if the problem has been resolved. Depending on your firewall software or hardware, you may need to lower the security level.

Also ensure to include Google Chrome in the allowed app list of the Windows 10 Defender.

Enable Chrome in Windows Defender

6. Disable Multiple Internet Connections

Check whether you have multiple Internet connections running. Try to disable unnecessary connections and leave your primary connection active. Sometimes, this will fix the problem.

7. Disable Web or Ad Filtering Software

Disable the web filtering software, if you have one. If it’s confirmed that the software is causing err_name_not_resolved error, change its settings to make it less restrictive. If you can’t, you may need to uninstall it and find an alternative.

8. Other Solutions

Most of the time, those four solutions above are enough to resolve err_name_not_resolved error. Try the following solutions if none of these errors can be resolved:

You need to make sure that the problem isn’t caused by external factors. Restart your computer into safe mode with network and make sure that you still have internet or network connection.

Contact your internet service provider and confirm they do not block the site.

Another way is to try connecting with other networks. If you are using a laptop, try to connect with the nearest Wi-Fi hotspot that is using a different network.

Ensure your Chrome browser is using the latest version or reset the browser to factory settings.

Try accessing the page in incognito mode which will disable the extensions. This will help if the extensions are causing the problem.

The error can also happen due to the fact that the website is really not accessible. This is possible if the site owner changed the DNS or nameservers recently. So you can get the contact information from the cached page and inform the site owner that the page is not accessible due to DNS error. You may need to wait for few days for the DNS changes to propagate completely.

Final Words

Most of the time, any of the above solutions is enough to solve the problem. If not, check the followings:

Check the site can be accessed on other network, possibly your ISP or network provider might causing the problem.

Open the site on other devices with the same network. If you get the same Chrome error then the problem should be on your computer level.

If none of the above solutions fix your computer, you may need to discuss with a service expert to reset your computer or reinstall Windows.

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