Trending March 2024 # Google Replaces Gmail Video Chat With Google+ Hangouts # Suggested April 2024 # Top 3 Popular

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Since last Monday, Google has started replacing the Gmail Video Chat with Google+ Hangouts. Because a lot of users are enjoying the direct and personal communication that the feature provides, the search engine giant decided to upgrade it to a “more modern video calling technology”.

“Unlike the old video chat, which was based on peer-to-peer technology, Hangouts utilize the power of Google’s network to deliver higher reliability and enhanced quality. You’ll be able to chat with all the same people you did before—and, in fact, with Hangouts you’ll now be able to reach them not only when they are using Gmail, but also if they are on Google+ in the browser or on their Android or iOS devices.”

Now that Gmail is ditching their video chat feature in lieu of Google+ Hangouts, it’s obvious that the search engine giant is still eager to promote their social network.

Prior to this, Google has attempted to blur the lines between Gmail, Google Map and other Google services users. That’s why if someone is logged in to any of it, he or she is also logged in to Google+.

However, not everyone is pleased with this promotion of Google+. For some users, the search engine giant is forcing them to take a leap on their social network with a barrage of changes on their whole ecosystem. Instead of improving their services, they are working on leveraging Google+ with bits of work and integration here and there.

Google Hangouts as a Superior Technology

The Google+ Hangouts scale a lot better, making it much easier to add new people in the video conference. Audio is also said to be good at long range, making it a best choice for companies looking for a free alternative for video conference software.

Google’s Hangouts feature enables users to chat with up to nine people at once, watch YouTube videos together, collaborate on Google documents and share their screen. The Gmail team also hinted that users can add personal decorations on their video interface such as mustache, beards, halos, as well as cat and dog masks with Google+ Hangouts.

That being said, Google will continue to roll out the Hangouts feature to all Gmail users in the coming weeks.

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Google Replaces Title Tags With Site Names For Homepage Results

Google appears to have stopped showing title tags for mobile search results for the entire website such as in searches for the name of a website which generally show the home page.

This feature does not work for subdomains.

According to Google’s Search Central documentation for site names:

What’s being shown in mobile searches is just the generic name for a website.

For example, a mobile search for Search Engine Journal shows a search engine results page (SERP) with the generic name of the website, Search Engine Journal.

The title tag for the above home page is:

Non-branded searches for keywords appear to still show the title tags.

Brand name + keyword searches also appear to still show the title tags.

Why Is Google Using Site Names?

Google is using site names in order to make it easier for users to identify the specific website in the search results.

Google’s official announcement explained:

“Today, Search is introducing site names on mobile search results to make it easier to identify the website that’s associated with each result…”

This new feature is available in the English, French, Japanese, and German languages and will begin showing up in other languages over the next few months.

New Feature Doesn’t Always Work

But a search using the compound word domain name HubSpot shows the old version search result with the title tags.

Search Result for Keyword Phrase “HubSpot”

But a search for Hub Spot (with a space between the two words) does work and shows the site name.

Search Result for Keyword Phrase: “Hub Spot”

A search for compound word name “Wordfence” and “word fence” returns the same site name search.

Search Result for keywords “Wordfence” & “Word Fence”

So it appears that Google isn’t consistently returning site name results for HubSpot but is doing it correctly for many other sites.

Structured Data for New Site Names Feature

Google is recommending the use of the WebSite structured data type.

Previously the WebSite structured data site was considered pointless because obviously Google knows a website is a website and it didn’t need structured data to understand that Google was indexing a website.

But that’s changed because Google is now using the WebSite structured data type, specifically the “name” property, to understand what the site name of a website is.

Google published an example of the WebSite structured data with the “name” property in use:

{ “@type” : “WebSite”, “name” : “Example”, }

The above structured data must be shown on the home page.

Google’s Search Central page for site name recommends the following for placement of the WebSite structured data:

“The WebSite structured data must be on the homepage of the site.

By homepage, we mean the domain-level root URI.

What if a Site Has an Alternate Name?

What’s useful about the WebSite structured data is that it offers the opportunity to tell Google what the alternate name of the website is.

Google explains how to do it:

“If you want to provide an alternate version of your site name (for example, an acronym or shorter name), you can do this by adding the alternateName property.

This is optional.”

The structured data for adding an optional name looks like this:

JSON Structured Data for Optional Name

{ “@type” : “WebSite”, “name” : “Example Company”, “alternateName” : “EC”, }

Google Uses More Than Structured Data

The Google documentation on site names explains that Google is using on-page, off-page and meta data information in addition to structured data to determine what a webpage site name is.

This is what Google uses to understand the site name:

WebSite structured data

Title tag

Headings (H1, H2, etc.)

Open Graph Protocol meta data, specifically the og:site_name

Something to take note of is that og:site_name property is an optional but recommended Open Graph property.

The Open Graph notation generally looks like this in the HTML code:

Google Site Names

The new site names feature in Google search looks attractive on mobile devices.

It makes sense to have less clutter in the SERPs for home page brand name searches. although I can see some complaining about the absence of title tag influence in these kinds of searches.

Citations Read the Official Announcement

Introducing site names on Google Search

Read the Search Central Documentation

Provide a site name to Google Search

Featured image by Shutterstock/Asier Romero

Google Gmail Mobile And New Features

Google GMail Mobile and New Features

One day there may be an official phobia related to fear of email in the Diagnostic and Statistical Manual of Mental Disorders. An obvious moniker would be “emailopobia.” Or maybe it will be swept broadly into a more general fear of the Internet and the exponential growth of information online—a kind of digital equivalent of agoraphobia. Maybe that fear will be called “informationoverloadophobia” or it will be diagnosed as “accute digititis.”

Why do I say all this? Because, these days, when I open my email in the early a.m. I do so with a mixture of fear and anticipation of yet another Google product announcement. And, indeed, today was no exception. The company has launched Gmail access via mobile phones.

Here are the details about the service from Google:

Because every mobile device is different, Gmail Mobile automatically optimizes the interface based on the phone. Users can also view attached photos and documents from their phone, and reply-by-call to people whose phone number is stored in their Gmail account. Gmail messages are automatically synchronized, regardless of whether Gmail is accessed from Gmail Mobile or the web. Gmail Mobile is currently available for free for mobile phone users in the U.S. The service works with most web-enabled mobile phones.

Of course, users have long been able to access Gmail from a Web browser (only those with “smartphones” or larger screens are having a reasonable experience, however). This is mobile email “for the rest of us,” who have normal/tiny screens.

Just in time for the holidays, Google has also released a bunch of new Gmail features more generally:

* Gmail Web Clips, which appear at the top of the Gmail inbox and enable users to read Google News, a friend’s blog, or any RSS or Atom feed from their Gmail account.

* Anti-virus protection that automatically scans messages with attachments.

* The ability to view attachments in HTML instead of downloading to the desktop or mobile phone.

* A vacation auto-responder, which enables users to automatically notify people when they’re away from email or unable to respond.

Gmail Mobile is of course about serving user demand for mobile email access. But it’s also about increasing wireless usage (the next frontier in Local) and growing the email user base for Google more generally (by offering a more comprehensive and useful service).

Common Google Hangouts Problems And How To Fix Them

Edgar Cervantes / Android Authority

Update (May 08, 2023): Google has discontinued Hangouts and has automatically moved all users to Google Chat. Some users can still use Hangouts on their phones, but you won’t be able to add new contacts or use many Hangouts features.

The pandemic caused a huge surge in the use of video conferencing apps. Be it for work or to keep in touch with friends and family, Google Hangouts — in its classic form as well as Hangouts Meet for business — remains a popular option for many. Unfortunately, like any app or software, Hangouts has its fair share of problems. We take a look at some common issues that users have come across and workarounds to fix them.

Facing other issues with your phone? Check out our guide to fixing some common problems with Android!

Common Hangouts problems:

Check to make sure you are connected to the internet, whether you are using data, Wi-Fi, or a physical connection.

Try signing out and in of Hangouts.

See also: Zoom vs Google Hangouts: See which is better for your needs

2. No notification sound when receiving a message or call

Ryan-Thomas Shaw / Android Authority

Users aren’t getting notification sounds when receiving a message or a call on Hangouts and have missed important messages because of this bug. People have come across this issue on both smartphones and on the PC or Mac when using the Hangouts Chrome extension. If you’re seeing this problem on a smartphone, there’s a simple workaround that seems to have worked for many.

How to fix notification sound issue on Google Hangouts:

Open the app and tap on the three vertical lines icon at the top left corner.

Tap on Settings and then the primary account name.

Under the Notifications section, select Messages and open the Sound settings. You might have to first tap on Advanced to get to it.

The notification sound may be set to “Default notification sound.” If that’s the case, open this section and change the alert tone to something else. You should now get notification alerts as expected.

To fix the problem with incoming calls, repeat the same steps after going to the Notification section and selecting Incoming calls instead of Messages.

Unfortunately, a similar workaround isn’t available if you’re facing this problem on a computer. Some users have found that simply removing and reinstalling the Hangouts Chrome extension seems to do the trick.

3. The camera isn’t working

David Imel / Android Authority

Quite a few users are facing this problem where the laptop or PC camera isn’t working during a video call. The app usually gets stuck on the “camera is starting” message. There are a bunch of workarounds that have worked for different people. Unfortunately, some continue to face this issue and the only real option is to wait for a software update.

How to fix camera problems during a Hangouts video call:

Fixes for camera issues have been a recurring part of most Google Chrome updates. Some have found that updating the browser to the latest version has helped.

A few users are facing this problem because their PCs or laptops have two graphics cards, both integrated and discrete. For example, if you have an NVIDIA graphics card, open the NVIDIA control panel and go to 3D settings. Select Chrome and enable NVIDIA High-Performance GPU. Switching to the NVIDIA graphics card seems to work.

Along the same lines, ensure that your video drivers (even if you don’t have two graphics cards in your system) are updated.

A lot of users have found that Chrome is the culprit. It’s not very convenient, but simply using another browser works. Firefox only supports Hangouts Meet and not the classic extension anymore though. In the case of the latter, you will have to use Microsoft Edge.

4. Google Chrome causes audio and video problems

Edgar Cervantes / Android Authority

Audio and video problems occur with any video chat app and Hangouts is no different. If you’ve faced such issues when using the Chrome extension, it might be because of other extensions you’ve installed.

For example, some users found that while they could hear others on a call, no one could hear them. If you have a lot of extensions installed, remove them one by one to see if the issue goes away. Unfortunately, you’ll have to choose between Hangouts and that extension if it turns out to be the cause of this problem, until a software update is available.

In some cases, users have found that the mic and audio stop working five minutes into a call. Restarting the call only fixes the problem temporarily. This issue is caused by the Chrome browser and a future software update should address it. Some users have found that switching to Chrome Beta does the trick as well.

See also: The best video conference apps for your phone

Open the Chrome browser. Tap on the three vertical dots icon at the top right corner and open the Settings page.

Scroll down and search for Use hardware acceleration where available and disable this feature.

Alternatively, or if you’re using a Chromebook, type chrome://flags into the Chrome address bar.

Scroll down or search for Hardware-accelerated video encode and disable it.

A lot of users have come across this problem recently on a Mac. It seems like a Mac OS update has caused the problem, and the only option may is to wait for a software fix.

Scroll down or search for Hangouts and tap on it.

Tap on Storage & cache and then select both Clear storage and Clear cache one after the other.

How to clear the cache and data on Chrome

You can choose a time range, but it might be a good idea to select All time.

Check the boxes for Cookies and other site data and Cached images and files.

In this case, you’re clearing cache and data for the Chrome browser and not just the Hangouts extension. You might have to re-enter passwords and log in to certain sites again.

8. “Trying to reconnect” error

Edgar Cervantes / Android Authority

There’s a common issue in which sometimes Google Hangouts shows a consistent “Trying to reconnect” error message.

How to fix “Trying to reconnect” error:

Check to make sure you are connected to the internet, whether you are using data, Wi-Fi, or a physical connection.

Try signing out and in of Hangouts.

Make sure these domains aren’t blocked by the administrator:

Set it to the lower setting if the Internet connection is poor or you want to save data. Users may not see the best video, but the audio will be stable and the video won’t lag or be choppy.

Read also: What to do if your phone won’t connect to Wi-Fi

Guide: Difference between classic Hangouts and Hangouts Meet

Google announced plans back in 2023 to stop supporting classic Hangouts and switch to Hangouts Meet and Hangouts Chat. Hangouts Meet, recently renamed to Google Meet, was first available to users with G Suite accounts, but everyone with a Gmail account can start a meeting now.

Read next: Hangouts vs Skype: The differences and similarities

Google Job Board Integrates With Google+

If you’re looking for a job at Google, you can now easily suck up to future managers and co-workers by adding them to your Google+ circles. The search giant has added Google+ integration to the company’s job board to make it easier to tailor job searches to your qualifications, save jobs to favorites, connect with Google employees, get job posting updates via e-mail and use your Google+ information to fill out job applications.

The new opt-in feature worked pretty well in my brief trial and would probably be a handy feature for anyone looking to get a job where you can sit on a bouncy ball all day, get free meals and play foosball on your lunch breaks. But integrating Google+ data into a job board also raises issues about privacy and the continuing trend of bringing your personal activities into the dog-eat-dog world of professional life.

Facebook, after all, in early 2012 fought hard to discourage employers from pressuring applicants to fork over access to their Facebook profiles. However, the world’s largest social network also recently introduced a job boardthat aggregates more than two million job postings from Monster, Work4Labs, Branchout, Jobvite and All of these sites use Facebook logins for their services, but there appears to be a wall between your Facebook data and prospective employers. So your embarrassing photos from last weekend are safe from prying eyes, depending on your privacy settings.

Facebook also recently announced Graph Search, another tool that could cause trouble for job seekers since it can be used to glean public data from your profile. Potential searches such as “Photos of Bob Johnson at parties” could make for an interesting follow-up interview, depending on what kind of life you lead.

The difference with Google jobs and Google+, however, is that it’s not clear what kind of firewall there is between your profile and your job application, once submitted. The privacy policy for Google Jobs says any information you submit will be used to assess your candidacy. That doesn’t seem to include your Google+ profile, but it’s not explicitly made clear.

Here’s how it works:

When you land on the Google Jobs search page, you see a blue banner at the top of the page asking you to integrate your Google+ account with Google Jobs.

After you authorize Google+ integration, you will then see a new results page featuring positions best suited for you based on information from your profile. This data can include any previous jobs you’ve added to your Google+ profile, your location, and, it seems, connections and interests. In my case, I saw a lot of jobs for technical writers. But I also got suggestions for engineering positions, which I am in no way qualified for. I can only guess these jobs were added because of the people I have in my Google+ circles and communities I’ve joined.

On the left-hand side of the job search page, you have filters to narrow your search by location and specific teams inside Google. On the right-hand side, you will see people at Google you may know and a button to add them to your circles. And, according to Google Plus Daily, which first reported on the new Google+ integration, you will also see people who work at Google and are already in your circles.

If you apply for a job, your basic information including name, education and current job are automatically filled out for you, making the application process a little bit faster.

Google+ integration seems like a handy feature, but the idea of integrating social networking data into the job process still makes me a bit squeamish. Especially given how easy it is for online photos and other posts to leak out unintentionally. Not all social networks are created equal, however, and some are entirely appropriate for the professional world.

Twitter could also work for jobs since the entire premise of the self-styled information network is to create a record of public posts. Google+ could perhaps fall into a similar category to Twitter since, in my experience, many people freely connect on Google+ with strangers who have shared interests. I wouldn’t share family photos on Google+, for example, even with my private family circle. That’s an activity I reserve for Facebook.

I guess it’s too much to ask employers to refrain from seeking out our profiles on Facebook, Google+, and Twitter to check up on their prospective hires. So it’s up to us as individuals to make sure our more peculiar or embarrassing sides are well hidden from prying eyes by keeping our privacy settings up-to-date. Or maybe by not sharing so much of ourselves online in the first place.

Google Business Profile Video Verification Best Practices

Verification is an important step in properly setting up a Google Business Profile (GBP).

Before your GBP will become visible to the public and you can do all the fun things with your profile – like creating posts, responding to reviews, updating your profile, and more – you must first verify it.

When a business (i.e., merchant) sets up a Google Business Profile, Google offers a method (or sometimes several ways) to verify the profile.

This verification process helps Google ensure that the business is a real and legitimate business that is eligible for a GBP and meets Google’s guidelines for representing your business on Google.

In an ideal world, Google would actually visit each and every location with a GBP to make sure the business is real and meets all guidelines.

But that, obviously, is not possible.

One of the ways Google can verify a business is through video verification. Video verification is the next best thing to actually visiting a business.

It’s almost like a “digital in-person” check-in on the business.

The video allows Google to actually see the company and more details about the business.

Google’s video verification method tries to authenticate and confirm legitimate businesses and (hopefully) weed out spammy and fake listings that could inundate the Local Pack, Local Finder, and Google Maps and confuse or hurt consumers.

Various Verification Methods

As mentioned, Google provides several ways to verify your business.

It’s important to note that Google decides which verification method a merchant must use to verify its GBP.

Businesses do not get to choose the method of verification – Google picks the verification method for them.

Verification by postcards with PIN numbers used to be the typical method of GBP verification.

In February 2023, verifying businesses by postcards sent in the mail was listed first when Google outlined the verification process.

However, by July 2023, verification via postcard was bumped down to last on the verification methods list:

This might be a signal that Google is moving towards other ways to verify GBPs, and that merchants should be prepared to verify their listings in ways other than just postcards – like phone, text, email, live video call, and video recording verification.

Why Video Verification?

Google is trying hard to ensure that the GBPs set up are legitimate businesses meeting Google’s guidelines.

With the video verification process, Google is trying to garner the following information:

Existence: Is this a genuine/real business? Does it exist?

Geographic location: Is the business located where the Business Profile says it is located? (It isn’t easy to film a video of a bookstore in New York City and pretend that it’s a bookstore in London.)

User integrity: Is this an authentic company? Is it a real merchant? Google is trying to determine if someone is attempting to commit fraud.

Affiliation: Is this merchant actually associated with the business? Do they have the authority to represent the business?

When businesses submit video evidence that proves and shows these things, Google operators can review the video to determine if the evidence presented is strong enough to verify that the business is located where it says it is, performs the work it claims it does, and more.

What Is The Google Business Profile Video Verification Process?

Google offers numerous ways for businesses to verify their GBP, but Google decides which way (or ways) each merchant must verify.

As a business owner, you must verify via the method Google chooses for you.

However, if you absolutely cannot verify via the method offered, you can reach out to the Google Business Profile Support team and see if they can provide you with another way to verify your GBP. An example of this would be if you are asked to verify via text and you only have a landline.

When you get to the verification process, you may be asked to perform the video verification process.

To go through the video verification process, you’ll need a mobile device with a camera.

If you get this verification option, it’s important that you understand the rationale for the video verification.

You should know what needs to be included in the video, so the Google operator reviewing it is convinced that your company exists and does what it says it does. The operator must also be convinced the person taking the video is associated with the business.

They will also want to verify that the geographical location matches the location of the business as listed in its GBP.

It’s also important to follow the on-screen instructions and plan everything out before you start recording the video. Since the video must be done in one continuous video, planning ahead is crucial!

In the video verification process, Google asks the business owner (or someone with authority to represent the business) to create a short, continuous video that provides evidence that the business is an actual, legitimate business.

The video should be short and to the point.

Each video is manually reviewed by a Google employee and is meant to simulate an in-person visit to the business.

Google doesn’t ask you to share anything sensitive – like people’s faces or documents that contain confidential information.

These videos are kept private and are only used for verification purposes.

Don’t worry; It will never be published and can be deleted anytime.

Planning Your Video For Business Profile Video Verification

Before you actually shoot your video, you should plan out what you are going to show in the video, who will be in it, and who will record it.

Next, you’ll want to ensure you cover the items necessary to convince Google that your business is legitimate.

Here are the types of things you want to be sure to show in your video.

Keep in mind that these items do not have to be shown in any particular order – they just all must be shown in the video to prove that your business is real.

Show That Your Business Exists

For this part of the video, you need to show proof that your business exists, where it is located geographically, and other items that prove it’s a legitimate business.

It’s important to show the exterior and interior of your company’s building in the video.

If you’re a storefront business, you must show the outside of the building, as well as the permanent signage on the exterior and any signage/branding inside the building.

Also include the location, relevant street signs, and other nearby businesses, so Google can get an idea of where you’re geographically located.

Showing your outdoor signage is a must if you have a storefront location (i.e., a storefront location is when local customers visit your place of business, you have permanent signage, and you must have employees staffed at the business location during stated business hours.)

Permanent signage is a requirement for storefront businesses. Vinyl banners or other temporary signs do not count as permanent signage.

If you do not have permanent signage, you do not qualify as a storefront.

Pan your video next door and across the street to show the businesses nearby so Google can double-check with Google Maps and Streetview to ensure that your business is located where you claim it is.

It’s also vital to walk into your building and show the inside of your company so Google sees that it’s a legitimate business – and not just empty rooms.

If you work in an office building with multiple floors and many businesses, be sure to show the office building’s business directory pointing out your company’s listing and suite number.

If you have any professional tools that you use, marketing materials, or company branding, be sure to show those in the video as well.

If you’re a Service Area Business (SAB), you will need to show any tools of the trade that you use to perform your work for clients in the video.

For instance, if you are a solar company, you should show the solar panels you install, any installation equipment you use, branded trucks, ladders, any heavy equipment you use, tools of the trade that you have stored, etc.

Are you a lawn care company? Show all your lawnmowing equipment, trimmers, leaf blowers, etc. (The average Joe at home won’t have 10 commercial lawnmowers, for instance – but you do!)

It’s also vital to show your service vehicles with the branding on them. (A video showing a plain white van will not be acceptable.)

So, ensure that your service vehicles are branded with your company name and logo and are seen clearly in the video.

Show Geographic Location

Google wants to know that your business is located where your GBP says it is located. The Google operator needs to be convinced that the company in the video is in the same geographical location as in Google Maps.

If you’re a storefront business, you can show street signs near your business, pan over, and show adjacent companies near your company. However, showing Google a vacant lot where your business should be will not instill confidence that you are a legitimate business.

If you operate your SAB out of your home, show the street signs, your home with your street number on it, your mailbox, and any other things that prove your address.

Show User Integrity: Prove You’re A Real Business

One way to prove you have a real business is by showing items in the video that only a real business like yours would have.

For example, showing a generic software application on your computer screen will not convince Google that you’re a legitimate business.

However, if your company uses specific software to operate your business, like if you’re an accountant and you use professional accounting software, you’re a veterinarian and you use software specifically developed for vets’ offices, or you’re a digital marketer or design firm that creates videos or podcasts for clients using a tool like Camtasia, then showing that software on your computer screen and your audio/video setup in the video would help prove to Google that you are legit.

If you’re a Service Area Business, showing your work van with equipment in the back of the truck in the video is very helpful and useful for the Google operator as they are reviewing your video to determine the legitimacy of your company.

Affiliation: Is The Merchant Real?

For this part of the video, you need to prove that the company is real and that the merchant is actually affiliated with the company and has the authority to represent the business.

That’s why it’s so important that the person in the video is either the owner or manager.

If you have a storefront business, in the video, you need to show that you have access to employee-only locations or sections of the business.

For instance, show you opening the store/business using a key, operating the cash register, using the POS system, going into an area of the business where customers or the general public aren’t allowed, etc.

This part of the video aims to show that the person is either the owner or an authorized person who has authority over the location.

Showing the person unlocking the business door is a very important item to show in the video.

You also want to go to places in your business where the general public is not allowed.

For instance, if you own a restaurant, customers are not allowed to be behind the counter near the cash register or take out food. Showing this in the video is a great proof of management.

If you have a business license, liquor license, or any other official/legal document hanging on the wall, zoom in on it. This is especially important if the document shows your business name and address as shown on your Google Business Profile. (Ideally, everything should match!)

If you operate a Service Area Business, you will need to show access to any industry-specific software, open up your branded vehicle and show the equipment or tools you use to perform the jobs you do. You can also show your team performing a job at a customer’s site using the tools-of-the-trade.

If you’re a SAB and run your business out of your home or out of a building that is used for storage and not accessible to customers, also take a video of the outside of the building, show the nearby street signs, and the number on the building.

Be sure to take a video of you unlocking the door.

You can also show close-ups of any business licenses, Secretary of State documents, LLC or incorporation docs, or any other official documents that prove your company’s name and address.

Just zoom in on the documents so Google can see them. Again, the business name and address must match what’s on your Google Business Profile.

Note: If you get the video verification option and are not ready to do the video at that moment, no worries! You can complete the verification step when you’re able to – like in a day or so after you’ve had time to plan out what you’ll show in the video.

Completing The Video Verification Process

When you’re taking the video, it’s okay to put these items in whichever order makes sense for your particular situation – just make sure you cover all of the necessary requirements.

Remember, the video must be one continuous video. It cannot be recorded somewhere else and then uploaded.

The video must be created using the Google Business Profile video verification process.

If you started creating your Google Business Profile on a desktop computer, when you get to the video verification step, you will see a QR code that you can scan with your mobile device.

This allows you to continue the video verification process on your mobile device – like a smartphone or tablet with a camera. Just make sure you’re signed in with your Google Business Profile email address on your mobile device.

When you’re ready to start recording your video, tap Start Recording.

And then, follow the steps to record your video.

After you have recorded the video, tap Stop Recording. The merchant can then choose to finish onboarding on a desktop or your mobile device. (Finishing on your mobile device is probably the simplest choice.)

Since the video is all created in the app, you don’t have to worry about how large the video file size is. (Whew!)

After you submit your video, it can take up to five days until the Google Business Profile support team reviews your video. Do not delete the video until it’s been reviewed and you’ve received the notification that your Business Profile has been verified.

If, for some reason, the video verification method didn’t work, you will see the “Get Verified” button in your Google Business Profile. You can then try a different way to verify your profile.

Once you’re done with your video, you can delete the video if you want to.

To delete the video, follow these steps:

On Google Search, go to your Business Profile. Learn how to find your profile.

Then you’re done! You’re now able to continue optimizing your Google Business Profile and engage with your potential customers!

Video Verification: A Better Way

Even though video verification may seem more cumbersome, it’s a much better way for Google to see whether or not a business is real – or not.

This will hopefully cut down on the spam profiles we see on Google.

What are your thoughts on Google Business Profile Video Verification?

More resources:

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