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How to fix common Amazon Fire Stick errors




For those of you that want to buy a new Smart TV but are lacking the budget, you should first hear about the Amazon Fire Stick.

This neat little device is basically like a USB stick which you insert into a TV’s HDMI port, turning it into a Smart TV. This means you can install apps on the TV, go on the Internet and access a variety of streaming services.

Of course, like any piece of electronic equipment, the Amazon Fire Stick is prone to the occasional bug and error.

This article compiles some of the most common Amazon Fire Stick issues encountered, and solutions on how to fix most of them.

What are the most common Amazon Fire Stick issues?

The list of issues that a Fire Stick can encounter is quite large, but thankfully all of them are easy to solve.

Wi-Fi connection doesn’t work

Issues with the physical connection

Fire TV remote problems

Bugs with the Firestick’s Audio

The image is lacking quality

Can’t turn on the Fire TV Stick

How can I fix common Amazon Fire Stick issues? 1. Wi-Fi connection doesn’t work

This is probably the most commonly encountered issue with the Fire Stick, especially since it needs a stable Internet connection t do pretty much anything.

These issues can usually be countered by doing the following:

Make sure your modem or router is compatible with the Fire Stick

Your modem or router should have the following specifications: B, G, and N routers on 2.4 GHz or A and N routers on 5GHz

Remove any obstacles between the Fire Stick and your router

Use the Fire Stick’s Network usage tool to diagnose any problem if you think it is related to your network settings

Lastly, consider performing a Fire Stick restart or even a router restart, as that may fix your problems

For more details on this particular issue, check out this guide.

2. Issues with the physical connection

As mentioned above, the Fire Stick is something that you add to your TV. As such, make sure all connections are stable and firm for proper functionality.

Any problems with the physical connection can usually be countered by doing the following:

Make sure the Fire Stick is fully inserted in the TV’s HDMI port, otherwise it may not be recognized

Make sure both the Fire Stick remote and the Fire Stick itself are fully charged and receiving enough power

You can do this by changing the remote’s batteries, and making sure the Fire Stick is inserted in the USB power block or charger (which is included)

If your Fire Stick gets overheated too many times, its motherboard can fry. If that happens all you can do is simply buy a new Fire Stick

3. Fire TV remote problems

If your Fire Stick remote is unresponsive, it can be due to lack of power (see above), of the Fire Stick and the remote aren’t paired properly.

As such you can try the following:

Reboot both the Fire Stick and the Fire Stick remote and perform another pairing

Make sure the batteries in the remote are charged and in full contact

Make sure the buttons on the remote function properly

Expert tip:

4. Bugs with the Firestick’s Audio

When it comes to the audio, the problems and solutions alternate between incredibly easy and incredibly complicated.

As such, you should start off by doing the following:

First, check if the TV is accidentally set to Mute

You may have external speakers which are not compatible with your Fire Stick, so try switching your audio settings to Default Mode

If you think you have the wrong audio settings, go to the Fire Stick settings menu and disable the Dolby Digital Output option

Try plugging the Fire Stick in another HDMI port

Check the connection of all of your cables going to and from the Fire Stick, TV and audio system to see that they are properly plugged in

If you’re trying to use Bluetooth speakers or headphones, make sure they are properly paired

For more details on this particular issue, check out this guide.

5. The image is lacking quality

When it comes to the image, there are many reasons why your Fire Stick may be having issues.

Try some of the following steps to fix any image-related issues:

Try plugging the Fire Stick in another HDMI port

Check the connection of all of your cables going to and from the Fire Stick, TV and audio system to see that they are properly plugged in

Change the image resolution by holding the Up and Rewind buttons pressed for five seconds

Replace your Fire Stick

Adjust the scaling of the screen by going to Settings and changing the image format

For more details on this particular issue, check out this guide.

6. Can’t turn on the Fire TV Stick

When these types of problems occur, it is most likely caused by insufficient power reaching the Fire Stick.

Because of that, you should start off by trying these steps:

Check the connection of all of your cables going to and from the Fire Stick, TV and audio system to see that they are properly plugged in

Repair or replace the power cord (any damages or scratches will prevent proper functioning

For more details on this particular issue, check out this guide.

By following this comprehensive guide, you should be able to troubleshoot pretty much any Amazon Fire Stick-related issue you may encounter.


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Fire Tv Stick – Review

With remarkable new TV technology available at affordable prices, streaming devices are more in demand. If you are looking for a cheap TV stick, then check out Fire TV. Amazon refreshed its Fire TV stick lineup and integrated it with Alexa to make it more appealing to a general audience.

Fire TV stick comes in two versions. At $39.99, you get access to 1080p version and by adding just $10, you can land the 4K version.

However, the Fire TV stick does have some drawbacks. It lacks support for some primary streaming services including Now TV and voice service seems to be missing from the major apps.

Quick Pros & Cons of Fire TV Stick

While it is an awesome piece of gear on its own, it will not have all of the features of more powerful models and might not be enough for some users.

You can buy the international basic version of the Fire TV Stick from Amazon easily, and installing the device is just as easy. If you enjoy watching streamed content, and especially if you prefer Amazon Prime content, then this is the product for you.

Fire TV Stick – Review

The Fire TV Stick is a sleek, modern and cheap media streaming device that offers unique features for your TV. It comes with a modern remote that offers fewer buttons. The remote is intuitively designed to work seamlessly with the Fire TV OS interface.

Basic Design and Build

The latest Fire TV stick is slightly bigger than the previous iterations measuring at 3.4 by 1.1 by 0.5 inches. The ports provided on the Fire TV Stick include one HDMI plug-in and one micro-USB port. These ports are only used to connect the device to your TV. The HDMI plug-in goes to your TV and the power flows in through the micro-USB port.

The design is great as it fits in most of the HDMI output of modern TVs. Older CRT televisions can be used through the use of an adapter. If it doesn’t seem to fit yours due to orientation and space, then you may need to get an extension male HDMI to Female HDMI cable.

The internal specs boost the faster 802.11ac standard which is an upgrade from the 802.11n, the CPU also saw an upgrade from dual-core to quad-core. It comes with 4.1 Bluetooth support which means that you can connect all modern devices without any issues. Finally, the sound support is upgraded from the last generation Fire TV stick’s specs to Dolby 5.1.

The remote needs special mention as it has a sleek and sturdy design. It has six buttons at the bottom with four-way nav pad at the top. A voice control button is a new addition to the remote when compared to the previous gen Fire TV Stick. It lets you use voice commands with Alexa — improving the overall functionality of the remote.

Resolution and HDR Support

Fire TV Stick comes with basic support for 1080p resolution. It doesn’t support HDR which makes it ideal for a non-HDR TV. However, when compared with other streaming sticks, this is a drawback. Other streaming devices provide the HDR feature with the same form factor such as Google Chromecast.

Setup and interface

Setting up the Fire TV stick is intuitive. All you need to do is plug in the device to the TV’s HDMI slot and power the streaming stick using the USB cable. Once booted up, the Fire TV OS greets you. From here, you simply need to follow some basic instructions such as pairing your remote, connecting to Wi-Fi Connection, and logging into your Amazon account.

Fire OS TV is redesigned from scratch and offers a unique interface. It is sleek, fast and programmed to work effectively with the remote. The navigation menu is moved to the top and the AI works effectively as it manages to showcase the TV shows and movies based on your viewing habits.

Managing apps is also possible in the OS. This means you can download and put new apps on the homepage. However, you may not like how Amazon pushes its own Amazon Prime content. This can be a nuisance for many users and if you are not interested in Amazon Prime, then the Fire TV Stick might not be for you.


The performance of the Fire TV Stick is surprisingly good. It is fast and matches the browsing experience of a modern mobile phone. This speed is possible thanks to its quad-core processor. Voice command gives a great boost to the Fire TV Stick performance enabling you to find shows quickly with one press of a button.

The voice commands work most of the time with a reasonably high success rate. You can search using the actor’s name, film name, or genre. However, it is not perfect, and you may find yourself repeating your favorite show name a few times. Another drawback that we found is the dominance of the Amazon Prime shows on the homepage. Apart from that, it works as intended without other issues or lag.


Alexa needs a special mention as it brings a new dimension to Fire TV Stick. It lets you do more than watch your favorite show or movie. With Alexa, you can ask about the weather, traffic or even ask her to fast forward the shows. Moreover, you can also use it to control your smart home devices such as Echo without requiring you to turn on your TV.

Final Verdict

Fire TV Stick is an excellent device that is cheap yet powerful. It is simple to set up and use, and the inclusion of Alexa and voice command changes how it functions within your home. You can control your smart home devices with the remote which is a fantastic feature for a media streaming device that is inexpensive. It also excels at streaming high-quality 1080p content. Overall, it is an improvement over the last generation Fire TV Stick and a great pick at just $40.

10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working

The Amazon Fire Stick comes with many features and there are many third-party apps you can install to extend its functionalities. Occasionally, you may find that your Fire Stick is not working. You may either see a blank screen, issues with streaming content, or the remote to control the features won’t work.

Regardless of the issue, there are multiple ways to fix it when your Amazon Fire Stick is not working.

Table of Contents

Restart Your Fire Stick

One highly effective method to fix many issues with your Fire Stick is to reboot your stick. This cleans up the temporary files stored on its storage and helps you start afresh.

While you’re on the main screen, select the Settings option at the top.

Scroll to the right and select the option that says My Fire TV.

Select Restart in the prompt that appears on your screen. Your Fire Stick will reboot.

Fix Screen Mirroring Issues On The Fire Stick

If you’re having issues mirroring the screen of your devices to the Fire Stick, you must make sure your devices are compatible with the feature. The Fire Stick doesn’t support the following devices for screen mirroring.

iOS devices which include iPhone and iPad.

All Mac computers.

You can use an Android device but it must be running Android 4.2 or later. Earlier versions aren’t supported.

Press and hold the Home button on your remote.

If you see the Mirroring option, it means your Fire Stick supports mirroring your devices to the stick.

Fix The Blank Screen Issue With The Fire Stick

If you turn on your Fire Stick and it only shows a blank screen, this could be the result of a loose or broken cable connection.

Make sure you’re using the cables that came with your Fire Stick.

Ensure the HDMI cable is properly plugged into your TV/screen.

Replace the HDMI cable if it’s not in good condition.

Restart your Fire Stick a few times.

Fix Buffering Issues On The Fire Stick

Buffering is a common issue you face while streaming online content. One way to fix that is to turn off the data monitoring option on your Fire Stick.

Select Settings from the main Fire Stick screen.

Scroll to the right and choose the Preferences option.

Select the Data Monitoring option.

The option should now be turned off.

Fix App Crashes On The Fire Stick

If one or several apps crash too often on your Fire Stick, you can fix that by clearing the cache and data files for those apps. In some cases, you can reinstall the apps to fix their issues.

Select Applications on the following screen.

Choose Manage Installed Applications to view your apps.

Scroll down and select the Clear cache option.

Select the Clear data option as well.

Launch the app, and if it still causes issues, select Uninstall to remove the app.

Redownload the app to your Fire Stick from the Amazon Appstore.

Stop The Fire Stick From Reading Your Screen

If your Fire Stick is reading all the content on your screen out loud, that’s not an issue but a feature that the stick comes with. You can disable the feature to get rid of this annoyance.

Access the Settings option from the main screen.

Scroll right and select the Accessibility option.

Choose the VoiceView option.

Turn the VoiceView option off.

Fix Internet Issues On The Fire Stick

If you have issues connecting to the Internet on your Fire Stick, first make sure that your Internet connection is active and that it works. Then, reboot your modem and re-connect your Fire Stick to it.

You can forget and reconnect to your WiFi network as follows.

Open the Settings menu from your home screen.

Select Network on the following screen.

Select your WiFi network and press the hamburger button on your Fire Stick remote.

Reconnect to your WiFi network.

Fix The Fire Stick Remote Issues

It’s common to have issues with your Amazon Fire Stick remote not working and there are easy ways to fix these issues. More often than not, your remote doesn’t have active and working batteries on it and that’s the reason it’s not working with your stick.

You can confirm it as follows.

Open the Settings screen on your Fire Stick.

Select the Remotes & Bluetooth Devices option.

Select your remote in the list and see what the Battery option says. If it says Dead, your batteries are dead and you need to replace them.

Alternatively, you can use the Fire Stick app to control your Fire Stick from your smartphones.

Update Your Fire Stick

Like your computers and smartphones, your Amazon Fire Stick receives software updates to fix bugs and improve your experience. If you haven’t updated your stick in a long time, it’s time to do that to fix the issues.

Launch the Settings menu on your Fire Stick.

Select the My Fire TV option.

Select Install Update if an update is available to be installed.

Reset Your Amazon Fire Stick

If your issues persist, one last thing you can do is to reset your Fire Stick to the factory settings. This will reset all the settings, apps, and preferences on your stick.

Access the Settings menu on your stick.

Scroll to the right and select My Fire TV.

Your Fire Stick will then require you to re-link your Amazon account with it.

Top 8 Ways To Fix Alexa Not Working On Amazon Fire Tv


Amazon’s voice assistant Alexa is an integral part of the company’s Fire TV line of devices. And with Alexa commands plus some other tips for Fire TV, you can take your streaming experience to the next level. But what if Alexa stops responding to you in the first place? Here’s how you can fix Alexa not working on Fire TV.

Fix Alexa Not Working on Fire TV

When Alexa stops working on Fire TV, you are back to using the remote or Fire TV mobile app to navigate the Fire OS. Once you get hang of voice command on Fire TV, it’s hard to revert to the normal routine. Let’s make Alexa functional again on Fire TV.

1. Keep Your Fire TV Remote Near to Mouth While Speaking Commands

All Fire TV devices including the Fire TV Stick come with an Alexa-enabled remote. You can press the Alexa button (or mic button) and summon Alexa to perform tasks.

When you are speaking commands, you can’t keep the remote far away from your face. The remote (and the FireOS) won’t be able to detect what you are speaking due to the far distance and Alexa won’t perform any tasks either.

Keep the remote near to your mouth for Alexa to hear and act on your commands.

2. Check Fire TV Remote for Physical Damage

Did you or your little one accidentally drop the Fire TV remote? You should closely inspect the remote, specifically around the top part. If it’s badly damaged due to the fall, the remote microphone will stop working and understandably, Alexa can’t hear your commands either.

Thankfully, Amazon sells Fire TV remotes separately. You can grab a new one for $30 bucks or so.

3. Check Internet Connection on Fire TV

Unlike Google Assistant on Android or Siri on iPhone, Alexa doesn’t work offline on Fire TV. In order to make Alexa work, you need to keep the Fire TV connected to Wi-Fi all the time. If you are facing issues connecting Fire TV to Wi-Fi, read our dedicated post to troubleshoot the problem.

Once you are dealing with an active internet connection on Fire TV, try Alexa commands and it should work as expected.

4. Setup Voice ID Using Alexa App

Amazon offers a dedicated Alexa app on iPhone and Android. You can download the app and check all the Amazon-branded smart home devices briefly. You can go to the Alexa menu and set up the voice ID. That way, Alexa can remember your voice and respond to your commands more quickly.

5. Check Amazon Servers

If Amazon servers are facing an outage, Alexa won’t work on any device – let alone Fire TV. The assistant can’t check the latest weather condition, can’t pull your shopping list, and won’t be playing the latest show in supported apps either.

You can head to Downdetector, search for Alexa, and confirm the outage. Wait for the company to resolve Alexa issues from their end and then try again. You can follow Amazon on social media to get the latest updates on Alexa.

6. Make Sure the App Supports Alexa

Not every app on Fire TV supports the Alexa voice assistant. For example, when you ask Alexa to open a specific show or movie on Netflix or Prime and it will do so without breaking a sweat. But the same command might not work on Apps like fuboTV, Sling TV, or Hulu.

Amazon does offer relevant APIs to integrate Alexa into the app. It’s up to developers to implement them with future app updates.

7. Deregister Amazon Account on Fire TV

You need to use your Amazon account to get better personalization and recommendations on Fire TV. And once you set up voice ID (check 4th trick) in the Alexa app, it will be saved and associated with your Amazon account only.

If you are using another user’s account on Fire TV, Alexa might not respond to your commands. Here’s how you can deregister your current account on Fire TV.

1. Open Fire TV home and slide to the Settings menu.

2. Select Account & Profile Settings and go to Amazon Account.

3. Select Deregister and confirm your decision.

Sign in using your Amazon account and Alexa should start working now.

8. Use Alexa from Fire TV App

If Alexa is not waking up via the Fire TV remote, you can use the company’s mobile app as well. Here’s what you need to do.

1. Download the Fire TV app for iPhone or Android.

2. Open the app, and keep your phone connected to the same Wi-Fi connection as the Fire TV.

3. Once the Fire TV app detects the device, tap on it.

4. Tap on the Alexa icon on the virtual remote and wake it up.

Utilize Alexa on Fire TV

Alexa is a joy to use on Fire TV. Although, inconsistent voice assistant experience on Fire TV may leave you frustrated and discourage you from using it future as well. Before you ditch it completely, try the tricks above and make Alexa functional on Fire TV.  

How To Fix Ctf Loader Errors On Windows 10

Any error message on Windows 10 is frustrating. It’s even worse when you have no idea what it is or what’s causing it. If you’re getting CTF loader errors on Windows 10, you might immediately think it’s a virus, but it’s actually a legitimate Microsoft process. However, like all processes, it can hang up and cause issues. The good news is there are several troubleshooting steps to help prevent these errors.

What is CTF Loader?

It also means you may get CTF loader errors sometimes. Most fixes revolve around turning off services that may use the ctfmon process. But, there are also ways to get around doing this.

Turn Off Handwriting and Keyboard Services

Most users type on a physical keyboard versus using an on-screen keyboard. And, unless you’re using a tablet, you’re probably not using the handwriting feature. If you don’t use either of these, try turning off their related services to see if this stops the CTF loader errors.

Go to Start and type services. Open the Services app that appears. If nothing appears, try the next method to open Services.

Go to Start and type “run.” Open the Run app that appears. Type “services.msc” and press OK.

Locate “Touch Keyboard and Handwriting Panel Service” in the list. Everything’s alphabetical by default.

Under Startup Type, select “Disabled.” This prevents the service from starting at all unless you manually enable it again through Services. Press Apply to save your changes.

You may need to restart to ensure the error message doesn’t appear again.

Use System Restore

If the CTF loader errors have just started appearing regularly, it could be an issue with a Windows update, new app installation, or new hardware installation. The easiest way to fix this is to restore your system to a previous stable version. This will allow you to essentially start over from the point where Windows 10 was working correctly.

Odds are, an update, app, or hardware didn’t install correctly and may have corrupted the CTF loader or an app that depends on it.

Despite the fact that System Restore isn’t supposed to delete files, I still recommend erring on the side of caution and backing up your files first.

You can follow this process to restore to a previous point. You can also learn how to set up a schedule to create more frequent restore points in the future.

Remove Language Packs

If Windows recently updated, new language packs might not have installed correctly. Or, if you try to manually install a language pack from another source, it may not be compatible with ctfmon.

For issues with Windows updates, you can roll back the update and reinstall it, which should fix any corrupted language packs.

It’s always best to install language packs using Windows to ensure compatibility.

Uninstall Microsoft Office

The most common CTF loader errors come from Microsoft Office. Updates to Office or even issues during the installation can cause errors. The simplest fix is to uninstall Microsoft Office and reinstall it.

If you don’t use Microsoft Office but have a trial version installed, uninstall it and use an alternative instead. This may prevent CTF loader errors from continuing.

Disable CTFMON from Starting

If you don’t need chúng tôi at all, you can disable it from starting during the boot process. While there’s a method that only works on Windows 10 Pro, I’m just going to list the one that works for Home and Pro.

Open Start and type “Task Scheduler.” Open the result that appears.

You can go more extreme and choose Delete, but that’s a last resort option. Otherwise, if you want to use the feature in the future, you may have to reset Windows 10 to factory defaults to recover it.

Depending on the exact cause, it may take a combination of the above to prevent future CTF loader errors.

Wrapping Up

Hopefully the above methods can fix your CTF loader errors in Windows 10. If you are also seeing the “Driver Power State Failure Error,” here is the fix.

Crystal Crowder

Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. She works to help teach others how to get the most from their devices, systems, and apps. She stays on top of the latest trends and is always finding solutions to common tech problems.

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Common Google Hangouts Problems And How To Fix Them

Edgar Cervantes / Android Authority

Update (May 08, 2023): Google has discontinued Hangouts and has automatically moved all users to Google Chat. Some users can still use Hangouts on their phones, but you won’t be able to add new contacts or use many Hangouts features.

The pandemic caused a huge surge in the use of video conferencing apps. Be it for work or to keep in touch with friends and family, Google Hangouts — in its classic form as well as Hangouts Meet for business — remains a popular option for many. Unfortunately, like any app or software, Hangouts has its fair share of problems. We take a look at some common issues that users have come across and workarounds to fix them.

Facing other issues with your phone? Check out our guide to fixing some common problems with Android!

Common Hangouts problems:

Check to make sure you are connected to the internet, whether you are using data, Wi-Fi, or a physical connection.

Try signing out and in of Hangouts.

See also: Zoom vs Google Hangouts: See which is better for your needs

2. No notification sound when receiving a message or call

Ryan-Thomas Shaw / Android Authority

Users aren’t getting notification sounds when receiving a message or a call on Hangouts and have missed important messages because of this bug. People have come across this issue on both smartphones and on the PC or Mac when using the Hangouts Chrome extension. If you’re seeing this problem on a smartphone, there’s a simple workaround that seems to have worked for many.

How to fix notification sound issue on Google Hangouts:

Open the app and tap on the three vertical lines icon at the top left corner.

Tap on Settings and then the primary account name.

Under the Notifications section, select Messages and open the Sound settings. You might have to first tap on Advanced to get to it.

The notification sound may be set to “Default notification sound.” If that’s the case, open this section and change the alert tone to something else. You should now get notification alerts as expected.

To fix the problem with incoming calls, repeat the same steps after going to the Notification section and selecting Incoming calls instead of Messages.

Unfortunately, a similar workaround isn’t available if you’re facing this problem on a computer. Some users have found that simply removing and reinstalling the Hangouts Chrome extension seems to do the trick.

3. The camera isn’t working

David Imel / Android Authority

Quite a few users are facing this problem where the laptop or PC camera isn’t working during a video call. The app usually gets stuck on the “camera is starting” message. There are a bunch of workarounds that have worked for different people. Unfortunately, some continue to face this issue and the only real option is to wait for a software update.

How to fix camera problems during a Hangouts video call:

Fixes for camera issues have been a recurring part of most Google Chrome updates. Some have found that updating the browser to the latest version has helped.

A few users are facing this problem because their PCs or laptops have two graphics cards, both integrated and discrete. For example, if you have an NVIDIA graphics card, open the NVIDIA control panel and go to 3D settings. Select Chrome and enable NVIDIA High-Performance GPU. Switching to the NVIDIA graphics card seems to work.

Along the same lines, ensure that your video drivers (even if you don’t have two graphics cards in your system) are updated.

A lot of users have found that Chrome is the culprit. It’s not very convenient, but simply using another browser works. Firefox only supports Hangouts Meet and not the classic extension anymore though. In the case of the latter, you will have to use Microsoft Edge.

4. Google Chrome causes audio and video problems

Edgar Cervantes / Android Authority

Audio and video problems occur with any video chat app and Hangouts is no different. If you’ve faced such issues when using the Chrome extension, it might be because of other extensions you’ve installed.

For example, some users found that while they could hear others on a call, no one could hear them. If you have a lot of extensions installed, remove them one by one to see if the issue goes away. Unfortunately, you’ll have to choose between Hangouts and that extension if it turns out to be the cause of this problem, until a software update is available.

In some cases, users have found that the mic and audio stop working five minutes into a call. Restarting the call only fixes the problem temporarily. This issue is caused by the Chrome browser and a future software update should address it. Some users have found that switching to Chrome Beta does the trick as well.

See also: The best video conference apps for your phone

Open the Chrome browser. Tap on the three vertical dots icon at the top right corner and open the Settings page.

Scroll down and search for Use hardware acceleration where available and disable this feature.

Alternatively, or if you’re using a Chromebook, type chrome://flags into the Chrome address bar.

Scroll down or search for Hardware-accelerated video encode and disable it.

A lot of users have come across this problem recently on a Mac. It seems like a Mac OS update has caused the problem, and the only option may is to wait for a software fix.

Scroll down or search for Hangouts and tap on it.

Tap on Storage & cache and then select both Clear storage and Clear cache one after the other.

How to clear the cache and data on Chrome

You can choose a time range, but it might be a good idea to select All time.

Check the boxes for Cookies and other site data and Cached images and files.

In this case, you’re clearing cache and data for the Chrome browser and not just the Hangouts extension. You might have to re-enter passwords and log in to certain sites again.

8. “Trying to reconnect” error

Edgar Cervantes / Android Authority

There’s a common issue in which sometimes Google Hangouts shows a consistent “Trying to reconnect” error message.

How to fix “Trying to reconnect” error:

Check to make sure you are connected to the internet, whether you are using data, Wi-Fi, or a physical connection.

Try signing out and in of Hangouts.

Make sure these domains aren’t blocked by the administrator:

Set it to the lower setting if the Internet connection is poor or you want to save data. Users may not see the best video, but the audio will be stable and the video won’t lag or be choppy.

Read also: What to do if your phone won’t connect to Wi-Fi

Guide: Difference between classic Hangouts and Hangouts Meet

Google announced plans back in 2023 to stop supporting classic Hangouts and switch to Hangouts Meet and Hangouts Chat. Hangouts Meet, recently renamed to Google Meet, was first available to users with G Suite accounts, but everyone with a Gmail account can start a meeting now.

Read next: Hangouts vs Skype: The differences and similarities

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