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While sometimes it’s simply the result of an old mouse that needs to be replaced, there are a few things you can check to get things working again.
Mice get worn down over time because they go through repetitive motions. All that friction and movement can create problems. To compound that, the mouse has to communicate with your computer, and that communication can be rife with errors that prevent it from working. It’s often a sign that the mouse is reaching the end of its life.
The most likely problems you’ll face are issues from dirt, software problems, and settings mishaps. Test the mouse again once you find a solution before moving on to the next possible fix.
Check the batteries in the mouse, the connection to the computer, or the wireless dongle in your USB port. Make sure everything is fresh and firmly connected. Sometimes mice start to misbehave when they’re having trouble connecting or experiencing a power loss.
You should also connect your mouse to another computer. Sometimes it’s an issue on your machine and not directly with the mouse. If you’re able to check it on another computer, do so.
If it doesn’t have problems on another computer, you can skip the tips about cleaning the mouse and its contact surfaces. If it does, then it’s probably the mouse itself, and it will be fixed by one of those solutions.
Remove other peripheral devices from your computer, especially other mice or receivers. Something may be interfering. For example, some keyboards have macros that cause specific commands to be sent to the computer. One of those could be the culprit.
You’ll need 99 percent pure isopropyl alcohol, a pin, cotton swabs, and cotton rounds.
Disassemble the mouse, removing any added-on parts like custom side plates or grips.
Use the pin to gently dislodge any dirt or grime inside the tiny cracks of the mouse. Work very gently and trace along each edge to help.
Use the alcohol, cotton swaps, and rounds to clean off each surface of the mouse.
Let the pieces all dry before putting them back together.
Once you’re done, you should also clean the surface on which you use the mouse. For some mice, a poor connection might make it act funny and do things you’d rather it wouldn’t.
Drivers are a kind of software that helps your hardware work together with your operating system. If your mouse drivers are corrupted or acting strange, try to update them. If that doesn’t work and no update is available, go a step farther and try to reinstall them.
You can also install the drivers by downloading them from the manufacturer’s website.
You can take apart your mouse and fix it too, but you risk voiding your warranty and damaging your mouse in the process.
Sometimes Windows files get corrupt and don’t run things – including peripheral hardware – correctly. At that point, you’ll have to try a fresh installation.
If it’s only happening in a particular program and not at any other time, then there’s an issue with the program. Otherwise, your mouse and computer are experiencing some kind of issue you’ll have to troubleshoot.
Keep in mind, though, this is an issue you can find in Corsair mice, Razer mice, and those of other brands, not just Logitech.
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Why Is My Mouse Not Working On Laptop? (Try These Fixes)
Each laptop manufacturer has a different setup, so you may need to approach troubleshooting differently depending on the brand.
Laptop Mice ProblemsThe real issue with a non-working laptop mouse is that they aren’t as easy to replace as standard mice. You can’t just unplug the touchpad from your laptop and slot a new one in.
To avoid lengthy repairs, try troubleshooting the mouse to see whether a configuration issue is to blame for the lack of functionality.
How To Get the Mouse To Work on LaptopSometimes a simple change can make a laptop mouse start working again. Other times, you’ll need a complete replacement. Even if you aren’t up to tackling the replacement yourself, the rest of the troubleshooting should be a breeze, even for a novice.
Keep in mind you may have to hook up an external mouse to help you troubleshoot your laptop mouse.
Before You StartThere’s one problem many people overlook that causes the mouse on a laptop to stop working. Sometimes a competing peripheral device is plugged in, and the computer prevents both from working at once.
While logic would assume a mouse is the only culprit, sometimes wires get crossed, and other devices have the same effect.
Pull out every connected device from your USB ports. If you have a USB hub, remove it. Try using your laptop mouse again once the computer is free of competing devices.
If it works, try plugging your devices back in one at a time. Start with any hubs or extensions. Between every single new device connection, try using your laptop mouse again. If it stops working, you’ll know which device is causing it.
Next, try plugging the device creating the problem into a different port. It’s possible that the port is damaged and reporting incorrectly. Swap things around until you have a configuration that works for you – along with a functional laptop mouse
Check Your SettingsYou need to check a few settings before assuming the laptop mouse is broken.
Device ManagerThe Device Manager in Windows lets you see each device connected to your computer. Check it to see whether the laptop is identifying your laptop mouse. If it isn’t, you may have to scan the computer to help Windows find it. You can try to update the drivers or reinstall the mouse.
If none of these steps helps fix the mouse, consider checking your touchpad and mouse settings.
Hardware SettingsSometimes specific hardware settings can make you think your mouse is broken when really it isn’t responding correctly because they’re misconfigured. For example, you might have your touchpad turned off or have your scroll settings selected incorrectly.
Often, settings in Windows create the issues that users experience. If you haven’t adjusted your settings and they’re just on default, even that might be a problem because they aren’t to your preference. It’s a bit of a process because you have to check each thing, test, and check again.
In the end, though, you’ll have a better handle on the settings, the limits of your laptop’s functionality, and what exactly the problem is.
BIOS SettingsThe method for this will vary depending on the laptop model you have. Enter your BIOS and look for a touchpad or mouse option. Make sure that it isn’t disabled.
Some laptops that you don’t personally own might be set up expressly by your work or school to disable certain features. If that’s the case and you don’t have access, talk to an administrator.
Look for a Touchpad KeySome laptops have a key that automatically turns off the touchpad. It will vary depending on the manufacturer and model.
First, look at the F keys on the top of your keyboard. In conjunction with the Fn key, one might switch the touchpad on and off.
Next, look at the buttons to find an image of a touchpad. If you find one, pressing that key might toggle it. However, you might also need to push it with the Fn key.
When you press the button, try using the mouse immediately afterward. If it doesn’t work, use the button again to set it back to the last time the mouse worked.
Tablet Laptop ModeMany modern laptops also function as a tablet. When the tablet is active, the mouse on the laptop part of the machine stops working.
Try searching for and disabling the tablet input service if that doesn’t work. It’s designed to ensure the tablet controls work in that mode.
Try to see whether the laptop mouse works after the service is stopped. If it does, you can set it to launch manually in the future or disable it manually when you switch between modes.
Antivirus and SFCRunning an antivirus scan and the System File Checker can help eliminate any problems affecting your mouse.
Antivirus ScanScan for viruses with the built-in Windows antivirus unless you use a third-party option. If you do, run a scan from its dashboard.
Sometimes viruses and malware keep certain parts of your computer from working correctly. They can make your mouse erratic or stop it from moving at all. If Windows finds a threat, follow its instructions to quarantine or remove it.
System File CheckerIf SFC finds any errors, follow the prompts to fix them.
Hardware ProblemsOpening your laptop will void your warranty and could damage other parts. Laptops aren’t as easy to fix at home as desktop computers, and only experienced users should attempt to replace or repair their built-in mouse.
Troubleshooting External MiceIf you’re having a problem with an external mouse, a few different fixes might apply. However, the solutions for issues with a built-in mouse are also relevant to external mice, for the most part.
USB PortsConnecting your mouse with a USB dongle or via a USB port can be problematic if the USB port is damaged. Try using a different port that you’re sure is functioning.
If you’re using the mouse through a USB hub, disconnect the hub and try the mouse with it plugged directly into the laptop.
BluetoothTurn Bluetooth on your laptop off, restart the computer, and then turn it back on.
ChargeCharge your mouse entirely or change the batteries. Low charge or weak power can prevent the mouse from connecting to the laptop.
If your laptop’s built-in mouse and external mice are not working, you probably have a more severe hardware or software issue. This is especially true if it happened without warning and now no input devices are working. At this point, it might be worth reinstalling Windows or having a professional take a look at the computer.
Laptop BrandsEach laptop brand might have a slightly different solution for a mouse that isn’t working.
HP Laptop Mouse Not WorkingOn an HP laptop, double-tap the upper-right corner of the touchpad to enable or disable it. When it’s disabled, most models will have an orange light that appears.
Chromebook Mouse Not WorkingOne of the solutions Google suggests for when a mouse on a Chromebook isn’t working is actually kind of fun.
Press Escape a few times in a row.
Drum your fingers against the touchpad for ten seconds, tapping firmly.
Restart the computer.
You should also make sure the touchpad isn’t dirty since that can prevent it from working correctly.
Lenovo Mouse Not WorkingLenovo says the most important thing to check if a mouse isn’t working on Lenovo laptops is whether you have the correct drivers installed.
MacBook Mouse Not WorkingOne way to fix a Macbook mouse is to shut down and restart the System Management Controller.
This should reset the connection and help the mouse function again. If you don’t have a removable battery, press Control, Option, and Shift at the same time once the laptop is off. Then press and hold the power button for five seconds before the computer restarts.
Keep in mind that troubleshooting a Mac mouse will always be slightly different than troubleshooting one designed to work with Windows.
Dell Mouse Not WorkingDell recommends the following method for turning the trackpad on and off.
The toggle is available on the main screen for touchpad settings on some models.
iMac Mouse Not WorkingIf you can’t get a Bluetooth mouse to work on your iMac, you may need to fix the Bluetooth in the computer.
If you have to reset the module from Terminal, the command is “sudo pkill bluetoothd” without quotes.
Mouse and Keyboard Are Not WorkingWhen both the mouse and keyboard aren’t working, plug in each to help troubleshoot the problem. You can use the steps above to address the issues with the mouse. Make sure to check for the keyboard in the device manager too.
If that many things on your laptop aren’t working, though, you’re likely in need of a repair.
Frequently Asked Questions Razer Synapse Not Detecting Mouse?If Razer Synapse isn’t detecting your mouse, it might not be supported by the software. It also might not detect it because you haven’t updated Synapse.
Mouse Not Working on Battlefront 2?If your mouse isn’t working on Battlefront 2, turn off all your overlays. You should also verify your game files because corrupt files might affect how the game recognizes inputs.
Logitech Options Not Detecting Mouse?If Logitech options aren’t detecting your mouse, update the program. Disconnect the mouse from the laptop and try plugging it in again. You can also do a fresh install of your Logitech software.
How to Fix a Mouse That Keeps Freezing?Try reconnecting it or restarting your computer. A mouse that repeatedly freezes can also signify that the mouse has reached the end of its life.
How Do I Know if My Mouse Sensor Is Broken?Look at the sensor for signs of physical damage, corrosion, or lights that aren’t working as they should be. You might also notice that the movement on-screen is erratic.
Apple Music Keeps Crashing On Iphone? Try These Fixes
In this troubleshooting guide, you’ll figure out what you must do when Apple Music keeps crashing on the iPhone. The fixes below also apply to Apple Music on the iPad and iPod touch.
Table of Contents
Force-Quit and Re-open Apple MusicIf Apple Music repeatedly crashes whenever you try to open it, try force-quitting the app before your next attempt.
1. Swipe up from the bottom of the screen and pause temporarily. If your iOS device has a Home button, press it twice instead.
2. Bring the Music card into focus and drag it up and out of the screen.
3. Relaunch Apple Music from the Dock or Home Screen.
Restart iPhone or iPadRebooting the system software can also help resolve Music app crashing issues on your iPhone or iPad. Here’s what you must do to restart any iOS or iPadOS device.
1. Open the Settings app and tap General.
2. Scroll down and tap Shut Down.
3. Drag the Power icon to the right to turn off your iPhone.
4. Wait for 20-30 seconds.
5. Hold down the Power button to reboot the device.
Force-Restart iPhone or iPadIf Apple Music crashes and causes your iPhone or iPad to freeze, you must force-restart the device instead. Use the correct button combination as follows.
Rapidly press and release the Volume Up and Volume Down buttons one after the other. Then, immediately press and hold the Power button until your iPhone or iPad reboots, and you see the Apple logo.
iPhone 7 Series OnlyPress and hold the Volume Down and Power buttons simultaneously until your device reboots and displays the Apple logo.
Press and hold the Volume Down and Home buttons at the same time until your iPhone or iPad reboots and you see the Apple logo.
Check Apple Music StatusApple Music crashes can also result from server-side issues. If you also notice odd behavior across all of your devices (such as with the Apple Music app on Android and Mac or iTunes on Windows), you may want to look up Apple’s System Status page. If it denotes service-related problems next to Apple Music, wait until Apple resolves them.
Redownload Problematic Album or TrackIf Apple Music keeps crashing but only while playing a specific download, try deleting and redownloading the problematic playlist, album, or track.
1. Tap on the album or track in Apple Music.
2. Tap the More Options icon (three dots) at the top-right corner of the screen or next to the track.
3. Tap Remove.
4. Tap Remove Download.
5. Tap the Download icon to redownload the album or track.
Disable Lossless AudioApple Music supports lossless audio. However, chatter on the Apple Support forums indicates that higher-quality streaming results in crashes. Try disabling the functionality and see if that helps.
1. Open the Settings app on your iPhone or iPad.
2. Scroll down and tap Music.
3. Tap Audio Quality.
4. Turn off the switch next to Lossless Audio.
Update Your iPhoneRunning the latest version of Apple Music on your iPhone or iPad is another way to resolve crashing issues caused by bugs and glitches. Plus, you also get access to new features. Applying any outstanding system software updates or upgrading to a major iOS version (e.g., iOS 14 to iOS 15) will do the trick.
1. Open the Settings app and tap General.
2. Tap Software Update.
3. Tap Download & Install.
Offload Music App1. Open the Settings app and tap General.
2. Tap iPhone/iPad Storage.
3. Tap Music.
4. Tap Offload App.
5. Tap Offload App to confirm.
6. Restart your iPhone.
7. Tap the Apple Music app icon on the Dock or Home Screen to re-download the Music app. Or, search for Music on the App Store and tap the Download icon.
Free Up StorageLearn how to free up even more space by reducing the size of the Other category on your iOS or iPadOS device.
Disable & Re-enable Library Sync1. Open the Settings app and tap Music.
2. Turn off the switch next to Sync Library.
3. Select Turn Off.
4. Open the Apple Music app.
Reset Network SettingsIf none of the fixes above worked, try resetting the network settings on your iPhone or iPad. That’s the best way to eliminate connectivity issues resulting in Apple Music crashes.
1. Open the Settings app and tap General.
2. Scroll down and tap Transfer or Reset iPhone.
3. Tap Reset.
4. Tap Reset Network Settings.
5. Enter your device passcode.
6. Tap Reset Network Settings to confirm.
After resetting your network settings, you must manually reconnect to Wi-Fi. Your cellular settings will update automatically—contact your wireless carrier if they don’t.
Reset All SettingsThe following fix involves resetting all settings on your iPhone or iPad. To do that, simply repeat the steps in the above section but select the Reset All Settings option instead.
In addition to network settings, the procedure also reverts system-related settings (such as those related to privacy and accessibility) to factory defaults. So remember to re-configure them later.
Sign Out & Back Into Apple MusicSigning out of Apple Music (and other services such as the App Store) and then back in can also resolve Apple Music-related crashes.
1. Open the Settings app on your iPhone.
2. Tap on your Apple ID.
3. Tap Media & Purchases.
4. Tap Sign Out.
Note: Signing out of your Apple ID for Media & Purchases will not disable any iCloud-related services such as Photos or Find My.
5. Restart your iPhone or iPad.
6. Sign back in using your Apple ID.
7. Use Apple Music again and check if the issue recurs.
What Else Can You Do?Getting The Dropbox Error 400 Message? Try These Fixes
Getting the Dropbox error 400 message? Try these fixes
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Dropbox is an online service that provides cloud storage for millions of customers worldwide.
However, this service does have its own fair share of issues, and that’s what we will be covering in the article below.
More guides like this one can be found in our dedicated hub for Troubleshooting Dropbox Errors, so make sure to check that out as well.
For more information, check out our Web Apps fix page too.
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Most error messages give away some hints on the cause of the issue, but not the Dropbox error 400. This is a pretty generic error code that pops up when signing in, exporting a file, or synchronizing Dropbox with another service.
How do I fix the Dropbox error 400?Another variation of the error shows when you attempt to upload files to Dropbox.
If you get this Dropbox error 400 message, simply rename the file you want to upload. Renaming the file to a shorter name fixes the problem.
2. Reinstall DropboxIf you are getting the Dropbox error 400 on the desktop Dropbox application, use this solution.
Press the Windows key and R to open the Run accessory.
Follow through the uninstall wizard and restart your PC on completion.
When the system comes back on, hit the Windows key and E to open File Explorer.
Next, go to the folder path bar, enter %LOCALAPPDATA% and press Enter.
Now, just like you did in step 5, navigate to %APPDATA%, %PROGRAMFILES(x86)%, and %PROGRAMFILES%.
Delete the Dropbox folders in each of the above locations.
Finally, download the Dropbox application from chúng tôi and install it.
3. Unlink Dropbox
Visit chúng tôi and sign in to your account.
In the Dropbox settings page, switch to the Security tab.
Here, you will find the web browsers and devices linked to your Dropbox account.
Go back to the client you got the error on (the one you unlinked) and sign in to your Dropbox account to re-link it.
Here is a list of devices currently installed on your computer.
Expand a device category to reveal the device(s) under it.
Follow through with your desired options and update the driver.
Repeat steps 3 and 4 until you update all the drivers on the list.
If you can, restart your computer after each driver update.
However, rebooting the machine after concluding all the updates works also.
5. Perform a system restore
Press the Windows key and search for system restore on the Start menu.
From the results, select Recovery.
Next, choose the Open system restore setting.
On completion of the System Restore, restart your machine and recreate the error.
Follow the solutions closely to fix the Dropbox error 400. Bearing in mind that there are many causes of the error, you may try a few before fixing the issue.
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Chat Gpt Not Working? Try These 11 Easy Fixes
“Chat GPT not working” can be due to reasons like high traffic, server issues, or poor internet connection. Try solutions such as clearing cookies, disabling extensions, switching browsers or devices, checking server status, or contacting support to resolve the issue.
If it’s still not working, you need to try these fixes;
First of all check if you have a strong and stable internet connection, your browser cookies are cleared, and extensions are disabled. In this article, we have explained the possible reasons why ChatGPT is not working and their fixes.
Why is Chat GPT not Working?
Here are six possible reasons for Chat GPT not working or loading:
High traffic: If many users attempt to access ChatGPT at the same time, it may cease to function.
Corrupt browser cache or cookies: Issues opening or using a website, including ChatGPT, can also be caused by a corrupt browser cache or cookie.
Server issues: In some cases, the problem was caused by an issue at ChatGPT’s end, usually with the server.
ChatGPT is under maintenance: This can be because ChatGPT’s software is undergoing maintenance. It’s just a temporary issue.
Poor Internet Connection: This is a common issue while using ChatGPT as a poor connection can lead to the error “something went wrong”.
Use of VPN: Use of misconfigured VPN settings in your phone or device.
How to Fix Chat GPT Not Working?
We have been seeing issues raised all over the internet lately about the ChatGPT not working. If you are among those facing issues while using ChatGPT, we have some tips below for you to check.
Clear the cookies
If you see ‘error code 1020’, you should start clearing the cookies on your device. Here’s the way how it can be done right away:
Until now your issue must have been resolved.
Disable all extensions
Some VPN extensions in your web browser could be causing problems with ChatGPT, resulting in error 1020. You can go through the below-mentioned steps to resolve this error.
Go through all the extensions and uninstall any you forget to install. Look for VPN-related extensions in particular and remove them immediately.
Now, open ChatGPT in your browser, and everything should be fine. To force a hard reload of the page, press “Ctrl + Shift + R.” We also recommend that you check to see if you have VPN apps enabled or disabled on your device.
Use another browser, device or network –
If ChatGPT not working on chrome or phone for you after completing all the steps, try switching browsers to see if that resolves the issue. You can switch to Microsoft Edge, Firefox, or Brave, or choose from our list of the best desktop browsers. Then, sign in to ChatGPT and try out the AI chatbot.
If ChatGPT still does not open, try it on another device on a different network. If it works there, I believe the problem is with your router. You should reset your router and change the DNS server to the one listed above. This should resolve any network issues you’re having with ChatGPT.
Check if ChatGPT is down –
We’ll look at four methods for determining ChatGPT’s current status so you know if it’s down.
The best way to see if ChatGPT is down is to use OpenAI for real-time server analysis, which will allow you to determine if ChatGPT is down for everyone or me.
When you go to a place where ChatGPT is not available right now, you will most likely get the message “OpenAI services are not available in your country.”
When there is an issue with one of the OpenAI servers, it is usually announced on the OpenAI Twitter account.
With the help of a Down detector, you can easily determine if ChatGPT has stopped working for other users or if this issue is only occurring on your device.
Get ChatGPT Plus subscription
With a ChatGPT Plus subscription, which is available for $20 per month, you will get amazing benefits:
ChatGPT is available to everyone, even during peak hours.
Response times that are faster
Access to new features and improvements first.
Use ChatGPT alternatives
We’ve compiled a list of ChatGPT alternatives for you to consider.
Chatsonic
Google Bard AI
YouChat
DialoGPT
Caktus AI
Amazon Codewhisperer
Chai AI
Chinchilla AI
Tome
Socratic AI
Microsoft Bing
Jasper Chat
Character AI
OpenAI Playground
Flush DNS –
We will guide you through the process of flushing out DNS.
Open Command Prompt with administrator privileges from the Start Menu on Windows. If you’re using a different operating system, check out our detailed guide on how to flush DNS on macOS, Linux, and Android.
After that, run the following command to immediately reset the DNS. Restart your computer.
Now, try logging into ChatGPT; it should start working without any problems.
Change DNS server –
To avoid this issue of ChatGPT not working, we will switch the DNS server to Google. Here’s how you all can do that.
Here is the guide to follow if you are using an Android device.
Restart your computer and check to see if ChatGPT is still operational.
Reset IP Address –
This should resolve ChatGPT error code 1020 and allow you to use the AI chatbot.
In the Start Menu, open ‘command prompt’ as an administrator.
Then, one by one, execute the commands listed below. This will automatically reset and renew the IP address.
Restart your computer and check to see if ChatGPT is working properly.
Check for VPN Extensions –
Follow the steps below if chatgpt not working in my country to inspect the extension and remove any malicious ones.
Go through all the extensions and uninstall any you don’t remember installing. Look for VPN-related extensions in particular and remove them immediately.
Now, open ChatGPT in your browser, and everything should be fine. To force a hard reload of the page, press “Ctrl + Shift + R.” We also recommend checking to see if you have VPN apps enabled or disabled on your device.
If nothing works, you can directly contact ChatGPT support in two ways.
FAQ’s
Why Chat Gpt Not Working on iPhone or iPad
We recommends you updating your iPhone and iPad to the latest system software. Head to Settings, tap General, choose Software Update and tap on Download and Install to make your device system up to date. Once your device is running the newest software, download chatgpt app on iPhone or iPad and check if it is workable.
Why Chat Gpt Enter Button Not Working
If Chat Gpt Send Button Not Working for you, you may try cache, data, and cookies or you can use browser window in full screen. It will works just fine. It may also be due to the if you are pasting in pre-written prompts that already have a line break in them.
Chat Gpt Sign Up Not Working?
In case you are not able to log in to ChatGPT then try Refreshing your cache and cookies, then attempt the login with your chosen authentication method. Try an incognito browser window to complete sign in. Try logging in from a different browser/computer to see if the issue still persists, as a security add-in or extension can occasionally cause this type of error.
Conclusion
Experiencing issues with ChatGPT can be frustrating, but there are various possible reasons and solutions to resolve them. By following the methods outlined in this article, such as clearing cookies, disabling extensions, changing browsers or devices, checking server status, and contacting support, you can effectively troubleshoot the problems related to Chat GPT not working again.
Remember, If you find that Chat GPT is not working, it’s essential to troubleshoot the issue by checking server status, clearing browser cache, or disabling browser extensions.
Can’t Sign Into The Microsoft Store? Try These 7 Fixes
Signing into the Microsoft Store lets you sync app purchases, preferences and account details across your Windows devices. But when an error prevents you from signing in to your Microsoft account, you’ll be unable to access previously purchased apps.
In this troubleshooting tutorial, we’ll cover seven things to do if you can’t sign into Windows Store on your Windows 10 or Windows 11 device.
Table of Contents
1. Troubleshoot Your Internet ConnectionIf the webpage doesn’t load, try running through our internet connection troubleshooting guide to fix the problem.
We also recommend temporarily disabling your VPN and proxy server and see if you can sign in. Occasionally, these prevent the Microsoft Store from working correctly, preventing you from signing in.
2. Reset Microsoft Store App and Clear the CacheTo reset the Microsoft Store cache:
Press the
Windows key
+
I
to open
Settings
.
Select
Microsoft Store
.
Select
Advanced Options
.
Select
Reset
.
Alternatively, you can do the following:
Press
Windows key
+
R
to open the
Run dialog box
.
Type “wsreset.exe” and press
Enter
.
A blank Command Prompt window will pop up. After about 10 seconds, it will close, and the Microsoft Store will open automatically.
3. Use the Windows Store Apps TroubleshooterWindows provides an app troubleshooter that attempts to uncover and fix issues related to its apps and system files. To use this app:
Press
Win
+
I
to open the
Settings app
.
Select
Update & Security
.
Select
Troubleshoot
.
Select
Additional troubleshooters
.
Next to
Windows Store Apps
, select
Run the troubleshooter
.
4. Use the Correct Time and DateSome Windows apps, including the Microsoft Store, need the correct date and time settings to connect correctly. Using an incorrect time and date can prevent you from signing in. To fix this:
Select
Time & Language
.
Select
Date & time
.
Toggle on
Set time automatically
.
5. Turn On the Microsoft Store Install ServiceThe Microsoft Store Install Service helps the Microsoft Store app install new programs. If this service has been disabled, it can prevent the Store from working correctly.
To fix this:
Press
Win
+
S
to open the Search menu.
Type “services” and press
Enter
.
In the “Startup type” drop-down menu, select
Manual
.
Select
Start
.
Press
Apply
and
OK
to finalize the changes.
6. Install Windows UpdatesMicrosoft releases new updates constantly to address glitches and security threats in their Windows operating systems. If you can’t sign in due to a bug in the Microsoft Store, the latest Windows update might resolve the problem.
To update your system:
Select
Update & Security
.
Select
Check for updates
.
Download and install any available update, then reboot your system.
7. Reinstall Microsoft StoreIf nothing else has worked, your final option is to completely reinstall the Microsoft Store app. This should clear out any bugs and allow you to sign in to your user account once again.
The problem is, Microsoft Store cannot be uninstalled in the usual way. To remove it, you’ll have to use Windows PowerShell.
Open the
Start menu
and type “powershell.”
In the PowerShell window, type the following command and press
Enter
:
Wait for the process to complete, then search for the Windows Store in the Start Menu. If it doesn’t appear, the uninstall was successful.
Return to the admin PowerShell window, type the following and press
Enter
:
Once completed, exit PowerShell and try to sign in to Microsoft Store as usual.
Download Your Favorite AppsHopefully, this troubleshooting guide has helped you sign back into your Microsoft Store account. Check out our other guides if you’re still having problems — for example, if your Microsoft Store download keeps stopping, the Store won’t open, or you’re receiving an error code.
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