Trending February 2024 # New Ink Cartridge Not Working? 5 Ways To Fix It # Suggested March 2024 # Top 9 Popular

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Printers are a lifesaver but we need to admit that sometimes, it is a hassle to work with them. Printers always have something wrong with them and sometimes, they don’t even recognize the ink cartridge when we set a new one.

New ink cartridge problems are something we all printer users have faced. It is mostly caused due to improper installation of the ink cartridge. The cause and solution can vary according to the printer but once you navigate the cause, you’ll be able to fix it instantly.

Why Is My New Ink Cartridge Not Working?

When the ink cartridges do not work, you face issues like blank papers getting printed, lines in papers, faded and blurry words etc. Here we have mentioned some of the most common reasons for new ink cartridges not working in printers. Look at these causes and also check whether one of these is the problem.

Protective Tape Is Still Attached: The new ink cartridges have a protective tape that covers the ink nozzle so that the ink does not spill. You need to take this out before using it for the ink to print out. Check for the tape and remove it if you have not.

Ink Cartridge Not Installed Properly: Just installing the ink cartridge is not enough for the printer to work. You need to install the ink cartridge in a proper way for it to start working. If you install ink cartridges improperly, there is also a high chance of damage in your printer.

Bending of Golden Pins: When you replace the new ink cartridge, be careful and install it slowly. Watch out for the golden pins and make sure they are not bent in any way.

Dust Particles: If you are refilling the ink cartridge then there must be some build up dirt on the printer and the cartridge. Cleaning out the dirt and dust particles is better for your printer and your stress levels if you don’t want incoming issues in the future.

Incompatible/Damaged Ink Cartridge: When you buy ink cartridges, make sure to check them well before buying. Because if you buy a wrong one or a malfunctioned one, your printer will not recognize it at all. For example if you have bought a 304 ink cartridge for HP 3831 printer then it will not work because they are not compatible.

How Can I Fix the New Ink Cartridge Not Working?

When the ink cartridge is not working after you have replaced it with a new one, resetting the ink cartridge works most of the time. So try to reset the ink cartridge first and then move on to other solutions that we have mentioned below.

Reset Ink Cartridge 

When you renew the ink cartridge, your printer may sometimes not acknowledge it. Due to this, you get an ink cartridge not recognized error. But most of the printers recognize the new ink cartridge after you use the reset feature. Here’s how you can reset the ink cartridge of any printer:

Clean the Golden Pins of Your Printer

When you look inside your printer, you can find the golden pins. It helps in connecting the cartridge and your printer. Sometimes the dust particles are also present in the golden pin which does not let you connect your cartridge properly.

To clean the golden pins, you must be extra careful. There might be high chances of bending and even breaking of golden pins. Be careful to not break those golden pins. Take a soft and thin cloth with you if you need to clean the golden pins. The clothes you use should be dry and make sure the golden pins are still present without any bent.

Check if the Paper Is Stuck

Some of the paper might be folded when you are printing. Folded papers will get stuck in the printer which may cause different errors. Your new ink cartridge might not function due to this reason. For this, you should follow the following steps

Update the Printer Driver

Sometimes the problem may not be in the printer but in the printer driver itself. Printer drivers need to be updated once in a while so that no issues arise later on. If you use an outdated printer driver then update you need to update it and check if it works for you. Here’s how you can do it:

    Run the installer to complete. 

    Check for Windows Update

    Sometimes, there may be the pending printer drivers update that is causing the issue. So, make sure you keep your windows updated to avoid such issues.

    Here’re the steps to check for Windows update:

    If there are any printer driver updates, Windows will automatically install and update them.

    Use Printer Troubleshooter

    Use the windows troubleshooter to see what is wrong with the printer and fix them. Follow these steps to perform troubleshooting on Microsoft print to pdf:

    On Windows 10

    On Windows 11

    How to Reinstall the Ink Cartridge?

    Reinstalling the ink cartridge can be done by reading the manual you get while buying the printer. If you have lost the manual you can reinstall a new ink cartridge in the printer by following these steps:

    Open the front of the printer.

    Open the ink cartridge housing.

    Replace the cartridge in its previous spot.

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    Auto Gpt Not Working? 5 Ways To Quickly Fix It

    Auto GPT Not Working? 5 Ways to Quickly Fix it High traffic on the site is usually the reason behind this issue

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    If a site is not working, it’s probably an overloaded server or under maintenance.

    Waiting it out is what you can do but in the meantime, you can try with other browsers or reset your current one.

    Struggling with various browser issues? Try a better option: Opera One

    You deserve a better browser! Over 300 million people use Opera One daily, a fully-fledged navigation experience coming with various built-in packages, enhanced resource consumption, and great design.

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    Is AutoGPT not working? It could be your browser that is not up-to-date. AutoGPT is a ChatGPT alternative which means it also experiences glitches from time to time.

    We’ve curated this article to help you address some common issues when it is not working.

    What is the problem with AutoGPT?

    Just like any other app, AutoGPT cannot be exempted from the usual glitches that plague man-made programs.

    When AutoGPT is not working, it  may be due to one of the following reasons:

    Server overload – Sometimes, when there’s an influx of people on a site simultaneously, it may not be able to handle the traffic and can stop working.

    Connection issue – If your internet connection keeps dropping or you have enforced bandwidth limits, it is possible for some sites to stop working normally.

    Browser cache/cookies – Browser cookies help you load pages faster, but if not cleaned regularly, they may cause issues with loading some sites.

    ISP restrictions – If your ISP provider has blocked some sites, you may not be able to access them.

    Browser settings – If you’ve recently made changes to your default browser settings, such as installing new extensions, they may interfere with how the AutoGPT site works.

    Virus attack – If your system does not have a comprehensive antivirus solution, it may have been compromised by a virus. You’ll have trouble accessing some or all sites.

    Firewall/antivirus settings – Some firewalls and antiviruses block certain sites if they term them as malicious.

    Additionally, you can start with a reliable solution to fix the AutoGPT tool. Namely, using an alternative AI browser with integrated tools.

    Opera One is a brand-new browser with AI in mind, including ChatGPT sidebar integration and a built-in Opera AI engine called Aria.

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    What can I do if AutoGPT is not working?

    A few workarounds that may help you get to the root of this problem include:

    Verify that you’re connected to the internet with no network issues.

    Check whether your firewall is blocking the AutoGPT site.

    Try using a private or incognito tab and see if it helps.

    Refresh or restart your browser.

    Confirm with your ISP provider whether there are any restrictions to accessing some sites.

    Check the AutoGPT server status for any maintenance schedules or downtimes mentioned.

    Try another browser and see if the problem persists.

    Restart your router to reset the connection.

    1. Clear the browser cache 2. Disable the browser extensions

    Launch your Chrome browser, and in a new tab, enter the following address:chrome://extensions/

    Peruse through your extensions and toggle the Disable button for any suspicious-looking ones.

    Repeat this step until you find the culprit.

    3. Reset your browser  4. Disable your antivirus temporarily  5. Scan for viruses 6. Disable VPN 

    Depending on whether you were using a VPN or not, try setting your location to different places and keep trying. Sometimes, the problem is usually with a server in a specific location or geo-restrictions that prevent you from accessing AutoGPT in your current location.

    You can also contact AutoGPT customer care support and give them feedback on the issue of AutoGPT not working. It may be an isolated issue or a problem they are not aware of yet.

    That’s it from us, but we have a lot of content on AI software if you’re new to this. Check out our exclusive survey on what users think about the future of AI. We also have an interesting comparison feature of Bard AI vs Bing AI, so be sure to check that out too.

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    Volume Mixer Settings Not Saving? 5 Ways To Fix It

    Volume Mixer Settings Not Saving? 5 Ways to Fix it Give a try to these tested solutions right away

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    The volume mixer on your Windows PC allows you to

    adjust the sound level for each of the programs and applications at any given time. 

    However, sometimes, you may come across a situation where the volume mixer is not saving any changes in the settings for system sounds after a recent update, or after you restart your PC. 

    Apparently, the issue is mostly related to driver issues, corrupted system files, or a glitch with the hardware. 

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    Sometimes, when trying to lower the Skype sound in the volume mixer and save it for the future, you notice that it’s not saving the settings as soon as you close the window.

    While there are ways to fix this issue, you may also refer to our detailed post for some quick workarounds if the sound volume is too low on your Windows PC.

    Why doesn’t Windows save settings in the volume mixer? 

    There could be different reasons why the volume mixer is not saving the settings, such as:

    A hardware conflict – It could be possible that there’s a problem with the built-in audio device.

    Outdated or corrupted audio drivers – If the drivers are not updated to the latest version or are damaged, it can interfere with the volume mixer functionality.

    The app does not have exclusive control of the device – If it’s a problem with a specific app, it may not have exclusive control of the device.

    Damaged system files – Corrupted system files can affect the various functions of the system, including sound. It may also lead to the volume mixer not showing sound.

    A recent Windows update – It may be possible that the last Windows update is corrupt and hence, causing the volume mixer issue.

    Windows Explorer not working properly – Chances are that the Windows Explore process is not functioning correctly.

    A virus in the system – There could be a virus or other threats preventing the normal functioning of the volume mixer.

    However, the good news is that we have a list of solutions that may help you fix the volume mixer not saving settings issue.

    How do I fix the volume mixer if it’s not saving the settings?

    Before you proceed with the main methods below, we suggest you try the following:

    Install any pending Windows Update.

    Run a virus scan and remove any threats.

    Uninstall the recent Windows Update that may be causing the problem.

    Remove any third-party apps that may be interfering with the volume mixer.

    However, if the volume mixer still does not save the settings, you can follow the below methods to fix the issue.

    1. Run the Windows audio troubleshooter

    When you are done, you can check if the volume mixer is now saving the settings.

    But, if the Windows troubleshooter has stopped working for some reason, you can refer to the solutions in our detailed post here.

    2. Take actions related to the audio driver

    In fact, you can also uninstall the driver and visit the manufacturer’s website to download & install the latest driver version manually to fix the issue.

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    2.2 Roll Back the audio driver

    Once done, reboot your PC, and now, the volume mixer should be saving the settings.

    3. Allow the application to take exclusive control of this device

    Now, open your volume mixer and check if it’s saving the settings or if you are still facing the issue.

    4. Restart the Windows Explorer Process

    You can now launch the volume mixer, modify the settings and check if it’s saving the changes.

    5. Repair corrupted system files

    Press the Win + R keys together to open the Run console, type cmd, and press the Ctrl + Shift + Enter hotkey to open the elevated Command Prompt.

    Next, in the Command Prompt (Admin) window, run the below command and hit Enter: sfc /scannow

    The scanning process takes a while so, wait till it’s over.

    If you were wondering how do I make my volume mixer permanent when it’s not saving settings, one of these methods should have helped.

    How to save volume mixer settings?

    Nevertheless, in the usual circumstances, you can follow the below instructions to make sure that the volume mixer saves any changes in the settings:

    But, if none of the above methods work, you can perform a factory reset of your Windows 11 PC, and this should help you fix the volume mixer not saving settings issue.

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    Fortnite Mic Not Working? Here Are 9 Ways To Fix It

    If your voice leaves the chat, check your PC and game settings for a few moments. It can be easy to fix the Fornite mic not working error.

    You may find the problem in all platforms, but you must ensure it only affects Fortnite. Otherwise, it’s a broader error. For example, on PlayStation, you may have muted the audio; on Xbox, you may need to change privacy settings.

    The problem can be more common on Windows. If you’re using a new mic, you may have trouble setting it up. However, we’re taking a deep look into every potential issue we could find affecting consoles and Windows PCs.

    We’re looking at the error on all Fortnite platforms: Nintendo Switch, Xbox One / Xbox Series, PS4, PS5, and Windows.

    Some platforms have specific errors (namely Windows and Xbox consoles). Others share the same causes, such as wrong configurations.

    In any case, here’re the possible causes:

    The Epic Games servers are down.

    On Windows, you may have the wrong settings for the mic. 

    Your Windows is outdated, or the audio drivers are out of date. It causes compatibility issues.

    On Windows (Epic Games launcher), the game may be corrupted.

    The in-game voice chat settings are blocking your chat. 

    You have the wrong configurations on Fortnite. You can switch between Party Channel and Game Channel in-game and may be on the wrong chat. 

    The Parental Control settings in-game are blocking the chat. If your account has these controls, you must contact your parents or guardian to change the settings. 

    Also, on Xbox, you may need to change your privacy settings to enable party chat. Additionally, you may need to change the privacy settings to allow cross-play.

    A full cache (temporary files dump) may corrupt the game on Xbox and PlayStation consoles. It would help if you cleaned it to play. 

    The DNS configuration is blocking the chat. This happens on Nintendo, Xbox, PlayStation, and Windows. It occurs because the DNS you’re getting from your IPS doesn’t connect the devices with Fortnite’s IPs. 

    On your router, the UPnP setting is off. Alternatively, it has the wrong NAT configuration. 

    If you pinpoint the cause of your problem, you can go straight to the solution you need.

    We’re going through a list of fixes for the Fortnite mic on the various platforms where you’d find the error.

    Feel free to test them or jump straight to the one you think you need.

    Before you change anything, you should check the server status. On this website, expand the Fortnite bracket -it even has a “Voice chat” category.”

    If the server is down, you’ll have to wait until it’s up. There’s nothing else you can do. Often, the server is down for maintenance or random errors.

    Similarly, if notable bugs affect the voice chat, you may need some extra steps. Fortnite’s developers recommend checking the community board to see if there’s something wrong.

    If you’re playing on Windows, you must check two key configurations: your mic should be the default input, and the privacy settings should allow Fortnite to use the mic.

    Let’s start by making it your default input:

    Now, let’s configure the mic’s privacy:

    Press the Windows key and go to Settings.

    Select Privacy & security.

    On the App permissions, select your microphone.

    Enable “Microphone access.”

    On the app list below, enable Fortnite so it can use your mic as well.

    It would be best if you also kept your Windows PC up to date to play online correctly. That means updating the operating system, the GPU, and the mic’s driver if needed.

    Let’s start with Windows:

    Next, let’s update your GPU via the Device Manager:

    Alternatively, you can use the proprietary AMD or NVIDIA software to update the GPU. On the AMD software, you’ll find the update option on the home page; on Nvidia’s software, you will find the update option on the Driver tab.

    Lastly, let’s update the mic’s driver on the Device Manager:

    You can use Epic Game’s tools to verify the game and repair the potential corruption:

    If the launcher finds any problems, it will re-download what it needs. Additionally, you must keep the game up to date.

    Lastly, update the launcher as well:

    Afterward, test if the Fortnite mic is working again.

    There’s a chance your mic is not working on Fortnite because of minor bugs, so restart the game before configuring the in-game settings.

    Then, open it up, and we’ll review the basic audio settings you need. These configurations will help you, regardless of the device you’re using to play.

    Make sure your game’s volume is okay. Check the audio tab on Settings to raise Voice Chat above 50%.

    Check your internet connection speed. You can go to this page to check the speed. If it’s below 5Mb/s, the voice chat may be unresponsive.

    Make sure you’re using the proper channel. On Fortnite, you can swap between Party Channel and Game Channel. The Party channel connects the players on your squad.

    Here’s how to check this particular setting:

    On the Lobby, expand the menu:

    Go to the second tab (top to bottom). Here, you can individually mute members in the channel. 

    Lastly, on the Voice Chat tab, you can select the people you can talk to and hear on the chat: everyone, friends & teammates, friends, or nobody (disable the voice chat). 

    Check below on the “Default” or “Preferred” channel, and select the one you prefer (Party or Game).

    Additionally, make sure “Voice Volume” is above 50%.

    If you’re below 18 years old (which the game determines on the birth date you selected on the game), it will block the party chat. If it’s the case, you need to follow these steps:

    Select “Go to Parental Controls” and type the Parental Control Pin.

    Enter a special settings menu to customize your chat and other privacy features.

    Lastly, you can’t use Fortnite’s chat on Xbox and PlayStation if you’re already using either an Xbox chat or a PlayStation chat. You’d need to leave these chats to enter Fortnite’s option.

    If you play Fortnite on Xbox consoles, perhaps your privacy settings are blocking the chat.

    If these options were different, they were the reason why the Fortnite mic didn’t work. However, you probably can’t change these settings if you’re a minor.

    The solution is to ask the family manager of your Xbox (perhaps your father) to change these settings for you. You can check this guide for further information.

    The cache is a temporary file dump: the console uses these files to open regular items faster, but the folder becomes overwhelming over time. So, it would be good to erase it once in a while. There’re two methods to do it on Xbox, and we recommend doing both.

    Both the PS4 and the PS5 generate a cache to store files they use regularly. It helps the system open common tasks faster.

    So, here’s how to clean the cache on both Xbox and PS consoles:

    On Xbox

    Next, power cycle the console. A power cycle is a soft reset that cleans the console’s cache and helps delete random software and power-related errors.

    Now, you can try playing Fortnite again. Additionally, the console should feel faster.

    On PS4/PS5

    DNS Stands for Dynamic Name System. It’s a Service that Translates Ip Numbers Into Web Pages and Server Names. so, the better it is, the faster it can connect you to a server or a page, i.e., Fortnite’s Servers.

    Your internet service provider grants the DNS to the devices on your network are using. However, you can use a public solution (from tech companies like Cloudflare and Google) to improve the speed.

    This solution is in case your connection is too slow, which makes the party chat unreliable. We’re sharing the steps for PS4, PS5, Xbox One, Xbox Series, Nintendo Switch, and Windows.

    On PS4

    On PS5

    On Xbox One/Xbox Series

    On Nintendo Switch

    On Windows 10

    The last part of the troubleshooter is port forwarding the router. This process will bypass the NAT configuration on the console, its built-in security feature.

    Look at the table below:

    NAT TypeOpenModerateStrictOpen (type 1 or “A”)YesYesYesModerate (type 2 or “B”)YesYesNoStrict (type 3 or “C”)YesNoNo

    First off, check if the NAT type on your console is correct. It should be either Open or Moderate, and you can check it by testing the internet connection on the console’s internet menu.

    If the NAT type is a “Strict” configuration, you’ll know you have to change it. There’s no easy way to check on a PC, but port forwarding the PC is simple.

    By the way, port forwarding means telling a device to work on a specific port to allow full online communication.

    On Windows 10/11

    On Console

    The process to change NAT type is complex on consoles. However, it will solve any UPnP issues. You can check our separate guide on how to change NAT on PS4/PS5.

    Follow these steps to port forward on your console:

    But if you follow the guide, these are the ports you need to type.

    Personal Hotspot Not Working On Iphone? 17 Ways To Fix It!

    Hotspots are convenient because they allow you to share your iPhone’s cellular data connection with other devices, such as your Mac or your friend’s phone. Sadly, it’s common to encounter hotspot issues that prevent it from working, cause it to disconnect frequently, or even cause it not to appear.

    Below are common causes and ways to fix your iPhone’s hotspot that isn’t working.

    Note: Before we delve into the troubleshooting tips, ensure you have a valid cellular data plan. Also, you need an iPhone running iOS 7 or later.

    1. Ensure Personal Hotspot and Cellular Data are on

    Personal Hotspot uses your iPhone’s cellular data connection to work. That being said, the Personal Hotspot option is greyed out if your cellular data is disabled. Turn both on and try it again.

    To turn on Cellular Data: Launch Control Center → Tap Cellular Data icon. It should turn green.

    To turn on Personal Hotspot: Go to Control Center → Press and hold the top left cluster → tap Personal Hotspot to turn it on. The icon should turn green.

    2. Disable and enable Personal Hotspot

    Based on my experience, Personal Hotspots tend to be clunky, especially if you’re using them to connect your Mac and alternate between the two devices. What works for me is resetting the Personal Hotspot to get it to work again.

    Launch the Settings app on your iPhone.

    Tap Cellular Data → Personal Hotspot.

    Similarly, you may turn your cellular data off and on to reset your iPhone’s connection to cellular data networks. 

    3. Don’t lock your device

    Don’t immediately lock your iPhone or put it to sleep once you’ve made its Hotspot discoverable. Keep your iPhone’s display on and connect the other device to your hotspot before putting your iPhone to sleep.

    This is because there’s a tendency for the iPhone’s Personal Hotspot to get automatically disabled once you put your device to sleep.

    Similarly, keep your Mac’s (or any other device you’re connecting to your iPhone’s hotspot) screen awake by preventing it from sleeping or changing its auto-sleep schedule.

    4. Disconnect extra devices

    If you’re using your iPhone to tether multiple devices, it may not accept new requests for connection or offer extremely slow to almost nonexistent browsing speeds. So, you must reduce the number of devices connected.

    You can see how many people are connected to your hotspot by opening your Control Center and long-pressing the first box. You should see how many devices are connected to your hotspot.

    You can also monitor the data consumption of your Personal Hotspot on your iPhone to see how much data you’re spending from the connected devices.

    5. Maximize Personal Hotspot Compatibility

    If you’re using an iPhone 12 or newer model, you can turn on Maximize Compatibility.

    This feature switches your connection to 2.4 GHz, offering broader coverage, which makes your connection more discoverable. The downside to this feature is that it may slow down your internet speed.

    6. Disable Low Power Mode

    Because Low Power Mode aims to conserve your iPhone’s battery at all costs, it may disconnect your hotspot to save your battery. It’s recommended to disable this feature when not necessary.

    7. Turn Airplane mode on/off

    Enabling Airplane mode turns off all the wireless features of your device, which can help restart your cellular connection once it becomes faulty.

    Go to the Control Center → Tap the Airplane Mode on.

    8. Restart your iPhone

    A simple restart does wonders in flushing out glitches and bugs, thus solving many issues. Here’s our guide on how to restart your iPhone, covering all models of iPhones.

    Aside from your iPhone, you may also want to restart the device that needs to connect to your Personal Hotspot.

    If the issue behind your iPhone Personal Hotspot that isn’t working is a bug, an iOS update might include bug fixes. Install the latest version of iOS available for your device and see if it fixes the issue.

    Go to Settings → General → Software Update.

    10. Remove and reinsert your SIM

    Your phone’s SIM card is crucial for using mobile data. Any SIM card issues, such as an unrecognized SIM or improperly placed SIM, can affect your mobile connection and, consequently, your Personal Hotspot.

    11. Try connecting via Bluetooth or USB

    While the most convenient way of connecting to a hotspot connection is via Wi-Fi, you also have the option to connect via Bluetooth or a USB connection. 

    To connect via Bluetooth:

    Enable Personal Hotspot on your iPhone as usual and pair your iPhone with the mobile device or computer you want to share your hotspot to.

    Then open Settings → Tap Bluetooth and select the device.

    To connect via USB:

    The USB connection method only works when using an iPhone to tether to a computer.

    Connect your iPhone to your computer using a USB cable and tap Trust on your iPhone when you see a Trust this Computer prompt.

    Go to the Network Settings on your computer, then look for your iPhone’s hotspot from the list of available networks.

    If mobility isn’t an issue for you, then this connection mode is an excellent option, especially if the internet speed is important to you.

    12. Reset Network Settings

    If you think your hotspot doesn’t work because you accidentally tinkered with your iPhone’s settings, then resetting your network settings may help.

    Don’t worry; it won’t delete any of your files. It’s a built-in way to restore your iPhone’s network settings to factory default without altering your other settings. Resetting Network Settings will only reset your Wi-Fi networks and passwords, including the APN and VPN settings you previously used.

    Open Settings → General.

    Select Transfer or Reset iPhone → Reset.

    Enter your passcode to confirm.

    13. Sign out of iCloud

    Some users have noted that logging out of your iCloud helps fix the iPhone tethering issue.

    Just go to Settings → Tap your name (Apple ID).

    Scroll down and choose Sign out.

    Then log back in and re-enable iCloud.

    Occasionally, your carrier may issue updates that help your iPhone work seamlessly with the provider. Having outdated carrier settings may be the culprit behind your iPhone’s Personal Hotspot issue.

    Read our tutorial to learn how to update your iPhone’s Carrier Settings.

    15. Restore your iPhone with DFU mode

    If you suspect an iOS problem, restoring your iPhone to DFU mode might solve the issue. Ensure that you back up your iPhone first so you won’t lose any crucial data and files when you restore your device.

    16. Reset your iPhone

    If nothing seems to work, you may need to take more drastic steps to fix the issue. Since resetting all network settings didn’t work, you may need to restore your iPhone to factory settings.

    Just go to Settings → General.

    Then Transfer or Reset iPhone.

    If none of the above methods worked, then it’s time to contact the experts at Apple.

    Further, you may schedule an appointment on your iPhone using the Apple Support app or talk to an Apple Specialist via chat in the app.

    Wrapping up…

    Read more:

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    Rachel

    Rachel loves anything Apple —from iPhones, to Apple Watches, to MacBooks. She is also a medical writer and a ghostwriter for various publications.

    Visual Look Up Not Working On Iphone? 7 Ways To Fix It

    One of the newest features to arrive on iOS is Visual Look Up, which is Apple’s way to take on Google Lens, helping users recognize the kind of object that’s been captured in a photo. Unlike Google Lens, the Visual Look Up function doesn’t need a standalone app as it is accessible directly from the Photos app on your iPhone. 

    If you’re unable to see or use this new Visual Look Up option inside the Photos app, then the following post should help you figure out a way to get it to work. 

    What is Visual Look Up on iOS 15?

    With iOS 15, Apple released a new Visual Look Up feature inside the Photos app on iPhones. What Visual Look Up does is use machine learning to identify objects from pictures you’ve saved and provide you with more information about them. The feature can be used not only to recognize the object but you can only find the exact type or category it falls into. 

    For instance, when you summon Visual Look Up on a picture with a dog, it won’t just show you that it’s a dog but will also try to identify the breed of dog and more info on it. For now, the feature can be used to pin down pets, landmarks, plants, and artworks but we can expect support for more objects in future updates to the Photos app. 

    Visual Look Up resides in the same location inside the Photos app as your other picture info, meaning you can access it using the ‘i’ button when viewing a picture. This ‘i’ button will look different for pictures that support Visual Look Up as its icon will be surrounded by stars.

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    How to fix Visual Look Up not working issue in 7 Ways

    If you’re unable to see or access the Visual Look Up function on your iPhone, you can check the following fixes to get the feature to work. 

    Fix #1: Know how Visual Look Up works

    Visual Look Up is a new feature that’s available inside the Photos app on iOS 15. So, before you go ahead and check if it works, make sure you’ve updated your iPhone to iOS 15. To use Visual Look Up on iOS, open the Photos app on your iPhone and select a photo that supports Visual Look Up.

    You can check if a picture supports Visual Look Up by looking for the Visual Look Up button which is indicated by an ‘i’ icon with stars. If the picture doesn’t support it, you will only see the regular ‘i’ icon with no stars. For searching objects within an image on your Photos library, tap on this Visual Look Up button.

    This will load up additional info on your screen. For pictures that support Visual Look Up, you’ll see a Look up section under the caption section and you’ll also see the type of object that has been detected by iOS. In this instance, you can see that the image we have on the iPhone is marked as “Dog”. To get more details and similar results based on the image, you can tap on this Look Up section.

    A new popup screen should appear showing you Siri Knowledge (more info about the detected element), similar web images, and suggested websites based on the object found in your picture. In this instance, Visual Look Up shows the possible breed of the dog and pictures of similar-looking doggos found across the web. 

    Here’s another example of Visual LookUp detecting the kind of plant that’s been captured on a photo. 

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    Fix #2: If you don’t reside in the US

    Visual Look Up is natively available for all iPhone users who reside in the US. However, there’s a workaround to using this feature from outside the US by simply changing your region to “US” inside your iPhone’s settings. For this, open the Settings app on your device and go to General.

    Inside General, select Language & Region.

    On the next screen, tap on Region. 

    From the list of regions that appear next, select United States. 

    You can now open the Photos app and check if the Visual Look Up button is available for supported pictures. 

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    Fix #3: Check if your iPhone supports it

    Visual Look Up isn’t just available for the latest iPhones but you can also access it on older iPhones but it all depends on whether the hardware inside your device is powerful enough to run it. Apple says all iPhones powered by its A12 Bionic chip or newer chips will be able to use Visual Look Up inside the Photos app. 

    iPhone XR, XS, XS Max

    iPhone 11 series

    iPhone SE (2024)

    iPhone 12 series

    iPhone 13 series

    iPad 8th generation or newer

    iPad mini 5th generation or newer

    iPad Air 3rd generation or newer

    iPad Pro 11-inch or newer

    iPad Pro 12.9-inch 3rd generation or newer

    Fix #4: Turn on “Show in Look Up” for Siri

    Since Visual Look Up is a machine learning tool, it relies on Siri to get suggestions based on content on your phone. It’s thus important that Siri has access to on-device learning for you to be able to use Visual Look Up inside the Photos app. Although this option is enabled when Siri is activated, you should make sure it is turned on to get better suggestions for your pictures. 

    To enable on-device learning for Siri, open the Settings app and go to Siri & Search.

    On the next screen, enable the Show in Look Up toggle under the ‘Content from Apple’ section. 

    Now, check if Visual Look Up is active inside the Photos app. 

    Fix #5: Check your internet connection

    In that case, simply connect your device to the nearest Wi-Fi network or enable cellular data so that Visual Look Up can be used straight away. 

    Fix #6: Check if the picture is clear and centered

    Although Visual Look has been touted by Apple as powerful enough to scan for objects at any different condition, it may still run into some issues if the object in question isn’t clear for the machine learning to read. 

    So, to make sure the Photos app detects an object present in a picture, the object needs to be visible clearly and easily distinguishable from other parts of the picture. For this, you need to ensure that the picture captures the whole of an object without any kind of motion blur or improper lighting.

    It’s also important that the object is centered or positioned close to the center and the camera’s focus is set on the object and nothing else. If there are multiple objects in the frame, the object you want to be recognized should have a clear focus. 

    Fix #7: Understand that Visual Look Up has its limitations

    Visual Look Up is a new feature on iOS and like any new tool that relies on machine learning, it has its flaws. For firsts, it doesn’t work with everything – there are several objects you may not be able to use Visual Look Up with. Currently, you cannot use Visual Look Up to scan inanimate objects. This means you cannot scan for items you wish to buy from your camera roll or dishes you’ve captured on your iPhone. For now, you can only look for different breeds of dogs, plant types, landmarks, and art. 

    Even with the limited support for scannable objects, the results are hit and miss. In our testing, the Photos app was able to categorize objects appropriately but was unable to point to the right type/kind within a category.

    For instance, scanning a picture with a Buddha status yielded an inaccurate result about the location of the landmark, and pictures that were suggested weren’t similar-looking but similarly themed. 

    The same statue went undetected by Visual Look Up in the next shot as shown in this screenshot where you can see that there’s no ‘i’ icon with stars. 

    Besides this, the feature becomes inaccessible when there are multiple objects that can be scanned in a picture. If the picture you captured has a bunch of detectable objects, then Visual Look Up may be able to pinpoint the objects but you won’t be able to see detailed results based on them. 

    As is the case with machine learning, we can expect these limitations to go away as the feature gains more functionality over time. 

    Still cannot use Visual Look Up? Try Google Lens instead

    If none of the above fixes help you use Visual Look Up on your iPhone, it’s time to consider an alternative to the feature, and what better than Google Lens? Google’s visual recognition has been in existence since 2023 and is powerful enough to recognize any worldly object you throw at it. Unlike Visual Look Up, you can use Google Lens to detect objects from pictures you have already captured or recognize items as you scan them in real-time. 

    Although Google Lens is available as a standalone app on Android, it’s embedded right into the Google app on iOS. So if you already have the Google app installed for searching and looking at news/weather, you don’t need to install another app to get Google Lens on your iPhone. To start using Google Lens, open the Google app and tap on the Camera icon on the search bar at the top.

    First-time users will be prompted with a welcome screen. Here, tap on Open camera to go ahead. 

    When Google asks you access to your iPhone’s camera, tap on Ok. 

    You will now see the viewfinder screen for Google Lens appear. If you don’t have an existing picture of the object you want to scan, then you can point your iPhone’s camera to this object and then tap on the Search button. 

    If you have a photo whose elements you want to scan using Google Lens, tap on the Picture icon. 

    From your photos library, select the photo you want to search. 

    Google Lens will now upload your photo and search for relevant results across the web. When the search is complete, you should see details about the object like its name and kind inside the Search tab. 

    You can swipe up the Search tab to view more info of the object along with other “Visual matches”, that show similar images as yours.

    In addition to this tab, you can also search for more results inside other sections. For instance, tapping on the Shopping tab will yield you products that you may buy based on the detected object. Similarly, the Places and Dining tabs will show you a list of locations or restaurants you can go to see or get the item you’re looking for respectively. 

    That’s all you need to know about fixing Visual Look Up not working on iOS 15.

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