Trending March 2024 # The Workbook Cannot Be Opened In Excel Online # Suggested April 2024 # Top 4 Popular

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The Workbook Cannot Be Opened in Excel Online [Quick Fix] Your file size could be making Excel Online not to work




Large file size could be the reason Microsoft Excel Online is not working on your browser.

You can fix the issue quickly by resetting your browser to default and clearing the cache.

Another effective solution is to download the file and re-save it to drive.

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Excel Online not working or not opening files is a common problem among Windows 10  users, but it has general workarounds that can resolve it.

However, for more specific issues, one would have to state the exact error they receive when working with the program.

As an example, multiple users reported a specific issue when they couldn’t open the workbook on Excel online because it exceeds a certain memory limit.

Other times, the issue appears if someone edits a workbook in Excel Online and then leaves the document open without making any additional changes for up to 6 hours. Plus, it might be down to worksheet protection or too many styles.

Irrespective of the cause, this guide contains proven fixes to solve the issue.

Why is Microsoft Excel Online not responding?

The Microsoft Excel Online not working is mostly down to browser issues. Also, it can be caused by the wrong settings on your workbook.

➡️ Below are some of the most prevalent causes:

Accumulation of corrupt browser data

Corrupted workbook files

Wrong browser settings

Large file size

For instance, you may encounter different error types like this: Sorry, we can’t open your workbook in Excel Online because it exceeds the 100 MB file size limit.

Another factor that causes the error can be that the workbook cannot be opened or repaired by Microsoft Excel because it’s corrupted.

Thus, you should first check these possibilities of Excel Online issues to identify the specific cause in your case.

How do you fix the Workbook Cannot Be Opened? 1. Use a different browser

If Excel Online is not working on some of the popular browsers like Chrome and Safari, it may be a good option to use a different browser. And there is no better alternative than Opera.

It’s a great error-free browser with amazing features that allow you to customize it based on your needs and help you save a lot of time.

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2. Reset the browser and clear the cache

This is a general fix for the Excel Online not working or loading issue and can be applied to other browsers like Chrome, Safari, and Firefox. Thankfully, most of these browsers have in-app options for resetting them.

Lastly, clearing your browser cache and cookies is a recommended fix if Excel Online is not working on Box.

3. Try Two-Step Verification

Two-step verification protects you by making it hard for anyone else to log in to your Microsoft account using two identification methods, including your password and contact or security information.

Whether someone else gets your password, they won’t be able to access your account without your security information. This is why having different passwords on all your accounts is important.

To set up this two-step verification, you will get a security code sent to your email, SMS via phone, or an authenticator app each time you log in on a device that is not trusted.

When this is off, you only need to verify your identity using the codes at different times, which is risky to your account.

4. Set Default File opening behavior

This is a worthwhile solution to fix this Excel online workbook issue because it helps you open the file with a different method. See the steps below to apply it on your PC.

1. Go to the document library page where the Excel files are stored.

Expert tip:

3. Under the Settings group, select Library settings.

4. Go to the Document Library settings page.

5. Choose Advanced settings.

6. Under Advanced settings, find the Opening document in the browser.

Note: If you cannot find the Library tab or it is grayed out, ask your admin to check the library permission. To do this:

5. Download file and re-save to drive

If Excel Online is not working or not opening files, download the file and try to open it using the Excel desktop application.

If this helps, save the file again, upload it to OneDrive and see if it helps fix the problem.

You can also ensure that you close all documents as you finish using them to avoid such issues and ask anyone you share the documents with to do the same.

6. Check the size of your file

Working with a large file is a potential complication on Excel Online as it may not be supported. Also, it will take too long to open, which may cause Excel Online not to work or to open files.

Usually, five to ten seconds in, your file will fully open or calculate in Excel when you download it, which may be too complex to handle. This is why you see prompts like please wait, we are still loading the workbook or couldn’t open the workbook while trying to use Excel Online.

You’d have to make the file smaller or less complex to make it work. Depending on your calculation needs, you can get the file to open by changing the calculation method to manual.

7. Try a different office suite

If you are still Excel Online is still not working on Sharepoint due to some issues with MS office after trying the fixes above, we’d recommend you give WPS Office a try. It is a great free alternative to Excel Online.

WPS Office allows you to synchronize your documents at any moment, and any change you make on your devices will be applied automatically.

Moreover, WPS Office is suitable for Windows, Mac, Android, Linux, and IOs. You can perform any editing and open all types of Word, Excel, and PDF documents, all in just one place.

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Why am I seeing the sorry, we can’t open your workbook in Excel Online because it exceeds the 50MB file size prompt?

This error occurs because the workbook you are trying to open exceeds the file size limit in Office 365 subscription. To open the file, you need to reduce the workbook’s file size.

Also, you can open the file on the Excel Desktop client without reducing it. But the best option for ease of access is to reduce the size.

The Excel for the web not working issue can be annoying, as it can reduce your productivity considerably. Fortunately, it is not the most difficult issue to fix, as shown in this article.

Are you facing other issues like Excel cannot add new cells? Check our extensive guide on the topic to solve the problem for good.

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How To Repair A Corrupted Excel Workbook

The biggest pain when working with files is when they get corrupt. While Office 365 offers a file recovery feature for all its file types, including Word, Excel, and PowerPoint, but if that doesn’t work, it’s a lot of rework. This post will guide you on how you can repair a corrupt Excel workbook and also place backup methods so recovery works better.

Repair & Recover a corrupt Excel Workbook

Follow these two methods to repair a workbook when they show up as corrupted. When you open an Excel file, in such cases, you will get a message that either the file is corrupt or it will not open, or there is no data in the file. Usually, Excel offers a recovery, but if that doesn’t work, you can use the recommended methods.

Repair a corrupted Excel workbook manually

Excel will offer you two options.

Recover Data (Repair)

Extract values and formulas from work when repair fails. (Extract Data).

Recover data from a corrupted workbook

Revert the workbook to the last saved version: If the file got corrupt while working on it, it is best to close it without saving it instead of trying to save it with corrupted data. Open it fresh, and it will take you to the state where everything was working.

Once done, you will need to reopen the file and save it as an Excel workbook. Since we are saving everything as a new file, the original file is still there.  The only drawback of this method is that it will only save the active sheet and not others.

Use a macro to extract data from a corrupted workbook: If the sheet has charts and uses data on the book as a data source, then this macro from Microsoft can help you recover that data.

Sub GetChartValues() Dim NumberOfRows As Integer Dim X As Object Counter = 2 ' Calculate the number of rows of data. NumberOfRows = UBound(ActiveChart.SeriesCollection(1).Values) Worksheets("ChartData").Cells(1, 1) = "X Values" ' Write x-axis values to worksheet. With Worksheets("ChartData") .Range(.Cells(2, 1), _ .Cells(NumberOfRows + 1, 1)) = _ Application.Transpose(ActiveChart.SeriesCollection(1).XValues) End With ' Loop through all series in the chart and write their values to ' the worksheet. For Each X In ActiveChart.SeriesCollection Worksheets("ChartData").Cells(1, Counter) = chúng tôi With Worksheets("ChartData") .Range(.Cells(2, Counter), _ .Cells(NumberOfRows + 1, Counter)) = _ Application.Transpose(X.Values) End With Counter = Counter + 1 Next End Sub

To execute the macro, create a new sheet in the Excel file. Then select the chart, and run the macro. The data will become available in the new sheet you created.

How to prevent Workbook corruption

While those methods help when you have a corrupt file, it is best to have a recovery method in place. These are some built-in methods you can enable to make sure you don’t lose files in the future.

Automatically save a backup copy of a workbook:

Check the box which says Always create a backup.

Then save the copy.

This will make sure a backup is there every time you want to recover the worksheet.

Automatically create a recovery file at specific intervals:

Under the Save category, configure the following.

Check the option Save AutoRecover information every and set up the time.

Setup AutoRecover file location to a place which you know

Uncheck Disable AutoRecover for this workbook only

I hope the post helped you recover and repair the corrupt Excel Workbook. Always make sure to set up the backup configuration of the files.

Fix “App Is Damaged Can’t Be Opened” Error Messages In Mac Os X

Some Mac users have discovered they are unable to open some applications downloaded from the Mac App Store. When attempting to open an impacted app in Mac OS, a message stating “ is damaged and can’t be opened. Delete chúng tôi and download it again from the App Store.” Another variation is a pop-up window appearing asking a user to “Sign in to use this application on this computer” requesting an Apple ID and password.

The reason these app can’t be opened error messages are appearing may be because of a code signing security certificate expired, in which case this is not user error or anything to do with user involvement, it’s basically something with DRM that was messed up on the Mac App Store side but is now impacting some applications that were downloaded from there. Sometimes it can also be the result of a fluke issue when downloading an app from the App Store. Yes, this is a strange and frustrating error message, but it’s easily resolvable.

Resolving the “App is damaged and can’t be opened” Error in Mac OS X

This error message tends to appear in new versions of Mac OS X:

Reboot the Mac, this alone may be sufficient to fix the problematic apps and remove the error message

If a reboot does not fix the app, delete the application (just drag it to the Trash and empty), then re-launch the Mac App Store and download the app again via the Purchases tab or by searching for the app manually

Open the once impacted apps again, they should now work fine

Method 2: Fixing “App is damaged and can’t be opened” Error on Mac App Launch

If the above approach does not work, you may need to include a few additional steps:

Delete the app in question from the Mac

Log out of the Mac App Store

Restart the Mac

Upon reboot, open the Mac App Store and log in to the App Store again

Re-Download the app in question

This “App is damaged and can’t be opened” error message occasionally happens even in modern macOS releases like macOS Big Sur. Fortunately, deleting the app, rebooting, and re-downloading it again usually resolves the issue quickly.

Resolving the “Sign in to use this application on this computer” Error in Mac OS X

Another variation of this error message may appear in older versions of Mac OS X:

Close the “sign in to use this application” error dialog box when you see it, and reboot the Mac instead

Upon reboot, open the Mac App Store and log in to your Apple ID to re-authenticate the Mac and all related apps

Open the apps as usual

That should be all that is required to get your apps working again in OS X.

The Quick App Error Fix for Advanced Mac Users: Killing a Process

You can target the storeaccountd processes via Activity Monitor if you want, or use the command line if you are comfortable with the Terminal:

sudo killall -v storeaccountd

There are typically two “storeaccountd” processes running, one as user, and one as root, and thus using killall on both is sufficient to resolve the issue.

Those interested in learning a bit more about the technical details behind these error messages can refer to this Twitter thread, which reveals the certificate that expired and speculates on various contributing factors.

— Paul Haddad (@tapbot_paul) November 12, 2024

Obviously if you haven’t seen these error messages on your Mac, you have nothing to worry about, and can go about your merry way. But, should you see them, at least know it’s a simple fix, the apps aren’t actually damaged, it was just an error on the Apple side of things with a quick remedy.

Note that you may sometimes see a similar but different error message stating the particular Mac “app is damaged and can’t be opened, you should move it to the Trash” which has a different potential set of solutions.


5 Ways To Fix “Your Organization’s Data Cannot Be Pasted Here” Error In Windows

Your computer displays a “Your organization’s data cannot be pasted here” error when you attempt to paste data across Office applications (Word, Excel, Outlook, etc.) without administrative authorization. Temporary software glitches on your computer or Office application can also trigger the error.

This tutorial covers five ways to fix issues causing the “Your organization’s data cannot be pasted here” error on Windows and Mac computers.

Table of Contents

1. Modify the Intune Application Protection Policy

Companies use Microsoft Intune app protection policies to safeguard data on computers issued to employees. You’ll get the “Your organization’s data cannot be pasted here” error if your company’s Microsoft Intune policy settings restrict data transfer outside work applications.

If you have administrative access, modify your company’s Microsoft Intune protection policy to allow data transfer outside managed apps. Alternatively, create a new policy that allows data transfer between any application.

Note: Contact your administrator if you can’t access your company or organization’s Microsoft Intune dashboard.

Sign in to your company or organization’s Microsoft Intune dashboard.

Select the


option on the left sidebar and choose

App protection policies


Select an existing policy setting and head to the “Data Transfer” section. Next, set the “Restrict cut, copy, and paste between other apps” option to

Any app


If your company or organization has no app protection policy, select the Create policy option to make one.



to save changes to the protection policy settings.

Restart your computer if you still get the “Your organization’s data cannot be pasted here” error after disabling data transfer restrictions in Microsoft Intune.

2. Reboot Your Computer

You might encounter problems copying or pasting data if your Office app is unresponsive or lagging. Closing the Office application and restarting your computer might resolve the issue.

Ensure you save or back up your file before closing your Office app or rebooting your computer, so you don’t lose unsaved work.

Reboot Windows PC

Open the Start menu, select the Power icon, and select Restart.

Reboot macOS Computer

Select the Apple icon on the menu bar and select Restart.

3. Update the Microsoft Office Suite

Microsoft Office applications sometimes malfunction and throw error messages if they are buggy or out-of-date. Update your Microsoft Office applications and check if you can copy or paste export data across the apps.

Connect your computer to the internet (Wi-Fi or Ethernet) and follow the steps below to update your Office application.

Open the Office application and open the

File tab

on the Ribbon.



on the sidebar.

Expand the

Update Options

drop-down option and select

Update Now


You’ll get another notification when the update is complete. Close the update client, reopen the Office application, and check if you can now copy and paste data.

You can also update Office Suite apps from the Microsoft Store. Refer to our tutorial on updating Microsoft Office apps for step-by-step instructions.

4. Paste Into a Different File or Document

Sometimes, the “Your organization’s data cannot be pasted here” error is file-specific. Open a new file in the Office application and check if you can paste copied text.

If successful, the document/file you can’t paste into is likely corrupt. One way around this issue is to duplicate the problematic Office document and check if you can paste text in the duplicate copy.

Repair the document if the error persists. Refer to our tutorial on repairing damaged or corrupt Office documents for instructions.

5. Enable Editing on the File

The first time you open a file downloaded from the internet in Office apps, the file opens in read-only mode. This mode is called the “Protected View,” a security feature that reduces the risk of damaged or potentially malicious files infecting your computer.

You can’t paste or modify texts in documents open in Protected View. Microsoft Office apps display a “PROTECTED VIEW” message below the ribbon when a file isn’t editable.

Select the Enable Editing button at the end of the message to allow modifications in the document.

Try pasting text in the document and check if disabling Protected View stops the “Your organization’s data cannot be pasted here” error. Check if you’re authorized to copy or paste data in the app if the error persists.

Paste Your Organization’s Data Anywhere, Anytime

These troubleshooting methods can help you overcome limitations preventing you from pasting data in Office applications on your computer. Contact Microsoft Support, repair the Office application, or contact your company’s IT support department if the problem persists.

Outlook Data File Cannot Be Accessed? Here’s How To Fix It

Some users have encountered issues that relate to Outlook data files not being accessed. Outlook Data files (OST files) are essential files needed by Outlook to access your data offline. When you cannot access these data files, Outlook will fail to send or receive emails inside the program.

A range of errors can cause Outlook to come across this error. If you’re looking for a way around, we’ve got your back! This article discusses the causes and ways to solve Outlook Data File not being accessed, so keep reading!

The primary reason why you may be unable to access your OST files is because you’re dealing with missing or corrupt files. However, these are other factors you cannot rule out while dealing with this issue. You may want to skim over the list of causes we have mentioned below before jumping to the fixes so you can use the method more relevant to your issue:

Slow Internet Connection

File Location Changed

Corrupted OST file

Third-party Add-ins

Configuration of Outlook Profile

Inadequate Permissions

Error in Synchronization

Depending on the cause of this issue, there are many solutions you can try on your own to solve this problem. In this section, we have listed the solutions you can try for each other issues we’ve mentioned in the section above.

You could be dealing with a weak internet connection if you’re dealing with Outlook not being able to access your data file. When you have a weak connection, Outlook might fail to retrieve information from its server for email exchange.

If you’re using a router, you can first try restarting it. Turn off the router, then wait for about 10 seconds before turning it back on. If your internet is usually this slow, you may want to contact your Internet Service Provider (ISP) and switch to a better internet plan.

As this problem isn’t as uncommon, Microsoft has a repair tool for both OST and PST files. These files come with the Office program files, so you do not have to install them from elsewhere.

Before running the scan, you must be sure where your Outlook Data Files are. If you’re unsure about the location, follow these steps to locate your Outlook Data Files:

After knowing where your data files are located, you can perform the scan. Here are the steps you can follow to run the SCANPST.EXE file to repair Outlook Data Files:

Certain third-party add-ins can be responsible for your Outlook program’s inability to access the data files. If you have a lot of add-ins added to your Outlook program, this is a solution method you should consider. 

If you have the time, you can disable each add-in and run Outlook, or you could disable all third-party add-ins and run Outlook to get the job done quicker. Here are the steps you can refer to disable Add-ins on MS Outlook:

This method is if you’re using Outlook with a work or school email account. MS Exchange is the program responsible for providing you with your current email address. Sometimes, the cache build-up can create synchronization errors between Outlook and the Exchange program resulting in this issue.

You can turn off the cache in MS Exchange and try using Outlook again. Refer to the following steps if you wish to clear the cache in MS Exchange:

You may also encounter this error if your OST files’ location has been changed. When the location of your Outlook Data files gets changed, Outlook may not be able to access the data files for you to send or receive your email.

To solve this issue, you can change the location of your data file from the Outlook program itself. Here are the steps you can follow to change the data file:

If none of the solutions apply, you can create a new user account. When you create a new user account, Outlook creates new data files for your new user account. Here are the steps you can follow to create a new user account on Outlook:

Your Office app may have gone corrupt if you cannot access the Outlook Data files. When a program file goes missing or corrupt, the Office app will have insufficient resources to follow the commands you request. If you wish to repair your Office program, follow these steps:

Excel Online Is Not Working And Won’t Open Files

Excel Online is not working and won’t open files

Sometimes, Excel Online may not work as expected and won’t open files. In such cases, you may get error messages, such as ‘Couldn’t Open the Workbook‘, or ‘Request Was Taking Too Long‘.

Excel may fail to open your file if you or someone you’ve shared the file with has left it in idle mode for more than 6 hours, or if the file is too large or complicated to be handled by Excel Online. Wrongly configured workbook settings or browser issues may also cause the error to occur. This post discusses some effective troubleshooting tips that can help fix Excel Online if it is not working on your Windows 11/10 PC.

Make sure to close the file once you finish working on it. Also, encourage other users who have access to the file to close it as soon as they finish using them. This will reduce the chances of getting the error. Also, check the size of the file. If it is too large, split it into smaller files. If you still get the error, use these solutions to fix Excel Online is not working and won’t open files:

Clear browser cookies and cache.

Remove problematic add-ons.

Check the default file opening behavior.

Turn off Protected View.

Let us see these in detail.

1] Clear browser cookies and cache

Start by clearing your browser’s cookies and cache data. Each browser stores some information from the websites you visit in form of cookies and cache. This information is used to make it easier for you to return to the website. It also personalizes your browsing experience. When this data gets corrupted, it causes issues to the browser. Whether you are using Chrome, Edge, or Firefox, clearing cookies and cache can potentially fix the problem. However, for this particular issue, we recommend clearing cookies, site data, and cache only for Excel Online.

2] Remove problematic add-ons

Go to your browser’s plugins/add-ons/extensions page and look for any recently-installed add-ons that may be causing the issue. Temporarily disable add-ons one by one and see if it works for you. You may also reset your browser settings to restore it to its original state (when it was installed). This will help in case any problematic add-on or theme changed your browser settings without your knowledge. Resetting the browser will also change cookies and site data to default and possibly fix the ‘Excel Online not working and won’t open files’ issue.

3] Check the default file opening behavior

Excel files shared on Microsoft Teams are hosted on SharePoint Online. If you use Teams for group communications and Excel Online for collaborative work within your organization, check the default file opening behavior of documents in SharePoint’s Document Library. By default, it is set to ‘Open in the browser‘. Other available options are ‘Open in client application’ (i.e. Excel for Desktop), and ‘Use the server default’. If someone else has changed this setting, you may need to revert to the default settings to open the file in the browser.

4] Turn off Protected View

Some files may either be protected by the owner to prevent accidental changes by other users. If you’re not able to open the file, try downloading it on your Windows 11/10 PC. If the download is successful, open the file in your Excel desktop app. Then follow these steps to disable the protected mode:

Uncheck all options listed under ‘Protected View’.

Once you turn off the protected view, save the file, and upload it to SharePoint Document Library. Try opening the file and see if it fixes the issue.

Read Next: How to change Date Format in Excel Online and Google Sheets.

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