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Amazon’s voice assistant Alexa is an integral part of the company’s Fire TV line of devices. And with Alexa commands plus some other tips for Fire TV, you can take your streaming experience to the next level. But what if Alexa stops responding to you in the first place? Here’s how you can fix Alexa not working on Fire TV.Fix Alexa Not Working on Fire TV
When Alexa stops working on Fire TV, you are back to using the remote or Fire TV mobile app to navigate the Fire OS. Once you get hang of voice command on Fire TV, it’s hard to revert to the normal routine. Let’s make Alexa functional again on Fire TV.1. Keep Your Fire TV Remote Near to Mouth While Speaking Commands
All Fire TV devices including the Fire TV Stick come with an Alexa-enabled remote. You can press the Alexa button (or mic button) and summon Alexa to perform tasks.
When you are speaking commands, you can’t keep the remote far away from your face. The remote (and the FireOS) won’t be able to detect what you are speaking due to the far distance and Alexa won’t perform any tasks either.
Keep the remote near to your mouth for Alexa to hear and act on your commands.2. Check Fire TV Remote for Physical Damage
Did you or your little one accidentally drop the Fire TV remote? You should closely inspect the remote, specifically around the top part. If it’s badly damaged due to the fall, the remote microphone will stop working and understandably, Alexa can’t hear your commands either.
Thankfully, Amazon sells Fire TV remotes separately. You can grab a new one for $30 bucks or so.3. Check Internet Connection on Fire TV
Unlike Google Assistant on Android or Siri on iPhone, Alexa doesn’t work offline on Fire TV. In order to make Alexa work, you need to keep the Fire TV connected to Wi-Fi all the time. If you are facing issues connecting Fire TV to Wi-Fi, read our dedicated post to troubleshoot the problem.
Once you are dealing with an active internet connection on Fire TV, try Alexa commands and it should work as expected.4. Setup Voice ID Using Alexa App
Amazon offers a dedicated Alexa app on iPhone and Android. You can download the app and check all the Amazon-branded smart home devices briefly. You can go to the Alexa menu and set up the voice ID. That way, Alexa can remember your voice and respond to your commands more quickly.5. Check Amazon Servers
If Amazon servers are facing an outage, Alexa won’t work on any device – let alone Fire TV. The assistant can’t check the latest weather condition, can’t pull your shopping list, and won’t be playing the latest show in supported apps either.
You can head to Downdetector, search for Alexa, and confirm the outage. Wait for the company to resolve Alexa issues from their end and then try again. You can follow Amazon on social media to get the latest updates on Alexa.6. Make Sure the App Supports Alexa
Not every app on Fire TV supports the Alexa voice assistant. For example, when you ask Alexa to open a specific show or movie on Netflix or Prime and it will do so without breaking a sweat. But the same command might not work on Apps like fuboTV, Sling TV, or Hulu.
Amazon does offer relevant APIs to integrate Alexa into the app. It’s up to developers to implement them with future app updates.7. Deregister Amazon Account on Fire TV
You need to use your Amazon account to get better personalization and recommendations on Fire TV. And once you set up voice ID (check 4th trick) in the Alexa app, it will be saved and associated with your Amazon account only.
If you are using another user’s account on Fire TV, Alexa might not respond to your commands. Here’s how you can deregister your current account on Fire TV.
1. Open Fire TV home and slide to the Settings menu.
2. Select Account & Profile Settings and go to Amazon Account.
3. Select Deregister and confirm your decision.
Sign in using your Amazon account and Alexa should start working now.8. Use Alexa from Fire TV App
If Alexa is not waking up via the Fire TV remote, you can use the company’s mobile app as well. Here’s what you need to do.
1. Download the Fire TV app for iPhone or Android.
2. Open the app, and keep your phone connected to the same Wi-Fi connection as the Fire TV.
3. Once the Fire TV app detects the device, tap on it.
4. Tap on the Alexa icon on the virtual remote and wake it up.Utilize Alexa on Fire TV
Alexa is a joy to use on Fire TV. Although, inconsistent voice assistant experience on Fire TV may leave you frustrated and discourage you from using it future as well. Before you ditch it completely, try the tricks above and make Alexa functional on Fire TV.
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Universal Control is a new feature introduced in 2023 used to pair devices like Mac and iPad. But many users claim that they’re having problems with it. If you are one of them then the article is for you.
When your device is not compatible, Universal Control does not work. Many users do not check their model and claim that universal control is not working for them. Sometimes, bugs and piled up cache can be the reason too.
We have mentioned the possible causes and their fixes below. Carefully navigate the causes and work to the step-by-step fixes.Why Is Universal Control Not Working?
Let’s navigate the reasons for universal control not working before we dive into the solutions to fix it. Some possible causes are mentioned below. One of them might be the reason for universal control to not work on your device.
Your Device Isn’t Compatible: First of all, if your device is not compatible with this then no solutions can fix universal control not working in your device. iPadOS 15.4 and macOS monterey 12.3 is the minimum requirement a universal control requires.
Your Device Is Too Far Away: The devices that you are using need to be close to each other when you use the Universal Control. It should be in the area of at least 10 meters else Universal Control will not work.
Outdated OS Version: Like we have mentioned before, the OS version should be compatible with Universal Control in order to work. Older OS versions are not compatible with Universal Control so, you need to update the versions.
Bugs in Software: Sometimes there are bugs in the software which are eventually fixed by Apple itself after sometime. You can also try restarting your device to fix bugs in the software.
Not Using Same Apple ID: If the devices that you are using have not been logged in with the same Apple ID then you can not connect them with Universal Control. Make sure that both the devices are running with the same Apple ID and try to connect them again.How to Fix Universal Control?
Start by going through simple steps like restarting your device and restarting universal control. If it does not work for you then move on to the next steps.Force Restart Your Device
Restarting your device is a good idea when your device is slowing down, features do not work, or when the OS has bugs, etc. It is good to restart your device on a regular basis but if you don’t then that’s okay too. Let us restart your device by following these steps:
For iPadLog in Same Apple ID on Both Mac and iPad
Since Universal Control connects devices, the specific devices need to be logged in from the same Apple ID. If not then it will not connect the devices.
Select one of the Apple ID from either your Mac or iPad and add it to another. You can change the Apple ID on the iPad by:Force Close Universal Control
Piled up task and cache forms glitches in your device. Try to force close the task and see if it works.Check Your Device Compatibility
If your device is not compatible with Universal Control then it will not work. Here are some compatible devices:
Macbook (2024 and later)
Macbook Air(2024 and later)
Macbook Pro(2024 and later)
iMac(2024 and later)
iMac(5K Retina 27 inch, late 2024)
iMac Pro (2024 and later)
Mac pro (2024 or later)
Mac mini (2024 or later)
iPad Pro (all models)
iPad 6th gen or later
iPad Air 3rd gen or later
iPad mini 5th gen or later
You can check your device model by following these steps:
On MacEnable Bluetooth and Wi-Fi
Check and ensure that Wi-Fi and Bluetooth are enabled on your device. Universal control requires both of them to connect the devices. You can find Bluetooth and Wi-Fi by following these steps:
Wi-Fi iPadTurn Off and On Handoff
You might want to check the settings for handoff if universal control is still not working on your device. Many users claim that turning on and off handoff has worked for them. So, why not give it a try? Follow these steps to locate handoff:Keep Your Mac and iPad Close to Each Other
When using Universal Control, put both Mac and iPad close to each other. They should be at least 10 meters(30 feet) close.Enable Universal Control on Mac
Universal Control is usually turned on by default when you connect one to your device. But, sometimes it might not have turned on due to which it may seem like universal control is not working. Follow these steps to ensure universal control is enabled on your device:
No matter if we admit it or not, a lot of us use Instagram for a major chunk of our day. From scrolling through the latest Instagram Reels on repeat to messaging our friends, it’s an app we are glued to. However, like all apps, Instagram is liable to run into a few problems, bugs, and errors. An error common among users is the Instagram DM feature not working for them. It renders Instagram DMs unusable as you aren’t able to send, receive, or view messages. If you are someone whose Instagram DMs are not working, there are several ways to fix the issue. I have compiled a list of fixes you can implement to make sure your Instagram DMs start working again. So without further ado, let’s dive in!Fix Instagram DMs Not Working (2023) What Causes Instagram DMs to Not Work?
If your Instagram DMs are not working, there could be a variety of reasons for it. But the exact reason can be anything and vary depending on your Instagram app build, your ISP, Insta server status, and more. The most common reasons for an Instagram DM not working are:
Server Outage: Sometimes the most common reason for Instagram DMs not working is server mix-ups or an outage. It can not only cause problems with your messages but even with posts, reels, and general use.
Internet Issues: If you have an ISP with a history of connection problems, you might be suffering from a poor internet connection or spotty coverage. This will not only affect your use of Instagram but general internet use, which is not desirable. Plus, a VPN service like Express VPN can also interfere with your internet connection and cause usage issues on Instagram.
Old Build of Instagram: Like all other apps, Instagram receives a lot of updates periodically to ensure stability and performance. If you have missed out on too many updates, this could be an issue that has been fixed but you have missed out on it.
These are just some of the possible reasons you not receiving Instagram DMs, and the list isn’t exhaustive. Depending on the issue, it could be something or the other. Nonetheless, keep reading as we talk about fixes for Instagram DMs not working on your Android or iOS device.Top Ways to Fix Instagram DMs Not Working 1. Check Your Internet Connection
This might seem like a stupid mistake but is a pretty common one. In order for your Instagram DMs to work, the app needs to be connected to the internet. If you find that your messages are being sent but not received or vice versa, it could be because of spotty connectivity. A way to quickly test if your app is connected to the internet is to use other parts of Instagram.2. Check Instagram Outage
If issues with Instagram servers do come up, there’s nothing for you to do except wait and have patience. Luckily, social media giants like Instagram’s parent Meta fix their server issues quickly so as to avoid downtime. Once the servers are back up, try using the Instagram DM feature, and it should work just fine.
Earlier we mentioned that there’s a chance you might be using an old build of Instagram, causing the DMs to crash and stop working. That could be the case for those who have turned off auto updates and refuse to update the app themselves. Also, the same happens if you using a beta build of the app.
While after a certain old build, Instagram can stop working, even one iteration older can pose a serious threat to your phone. Besides bugs that might come up, there might be security fixes that you don’t have. For those reasons and more, I recommend updating your Instagram to the latest version ASAP. You can do that by visiting Google Play Store or iOS App Store respectively and updating the app. Alternatively, you can download the latest version of Instagram for Android and iOS from the links provided here.4. Logout and Login Again
1. With your Instagram app open, tap on the “Profile” icon on the bottom right.
2. Tap the hamburger menu on the top right and then tap on Settings.
3. Scroll all the way down on the Settings screen and tap Log out (username). And that’s it. Just close the app once, and then log back in again. Once done, your Instagram DMs should start working as usual.5. Clear Instagram Cache
Like other apps, Instagram keeps a small amount of data about your app usage in the form of cache on your device. It is accumulated in your phone’s storage and includes data like your app settings and media cache. However, like all types of app cache, the Instagram cache can get corrupted due to an error. This can result in Instagram DMs not working properly.Clear Instagram Cache on Android
1. Open the Settings app and scroll down to the “Apps” section.
2. Tap on “App Management” and search for Instagram here.
Note: The steps to reach the app list under settings can slightly vary on your phone, depending on the Android skin you are using. We are using OxygenOS 13 on the OnePlus 10R for this tutorial.
3. On the App info page, tap on Storage usage.
And you are done! Depending on your Android version and skin, the steps involved may vary a bit but will mostly remain the same. So clear your Instagram cache, and the DMs should start working now.Clear Instagram Cache on iOS:
Unfortunately, there is no way to clear Instagram app cache on iOS. You will need to remove the app itself, so all of its data gets wiped from your device. Follow the steps below to do so:
1. First, open the Settings app and scroll down to access the “General” section. Then, tap on “iPhone Storage“.
2. Now, scroll down and find Instagram or search for the app using the magnifying glass at the top right.
Instagram has now been removed from your iPhone. You can now install the app and log back in. The Instagram DM issue should now be resolved, and you can start messaging your friends and followers.6. Uninstall and Reinstall the App
If cleaning Instagram’s cache didn’t work for you, a fresh install is the way to go. This will not only remove any leftover cache but also delete the app and any possible corrupted data. Removing the app is simple, and you can install it back from the Google Play Store on Android or iOS App Store easily.
We have shown you the steps to remove the app from iOS in the method above, but it’s rather lengthy. So let me take you through the brief steps here. On Android and iOS, hold down on the Instagram icon and select “Uninstall” from the pop-up that appears. Once done, you can install the app back and you’re good to go. This should help users whose Instagram DM is not working.7. Use Instagram Web
While using Instagram on your PC won’t give you the same experience, I would say it’s better than your Instagram messages not working at all. There are times when even without an outage or error, the official Instagram client can cause problems. In those times, it’s better to use Instagram Web on your PC until the problem is resolved. You can even use the Instagram web app to upload photos and watch stories.
Usually, all one needs to do is perform the above steps and get their Instagram DMs working. However, if the above fixes haven’t worked for you, this is the way to go. While it’s the last possible option, contacting Instagram support should get you the solution you need to get your DMs working again. If that’s the way you want to go, Instagram has made it easy to contact its support team.
While on the DM screen, shake your phone, and you will see the Error Reporting screen. Here, tap on the “Report a problem” button and follow the process to describe your problem. Don’t worry about media attachments, as Instagram will automatically include screenshots of the issue. However, if you wish to troubleshoot the problem before reporting, head over to Instagram Support (visit) and browse through their resources.Best Fixes If You’re Not Receiving Instagram DMs
VPN (Virtual Private Network) apps are getting popular these days. You can modify your IP address and create a private browsing experience on your phone and desktop. VPN apps also let you access content that’s unavailable in your region. But what if your preferred VPN app stops working on your Android phone? Here are the best ways to troubleshoot when VPN is not working on your Android phone.
1. Give the Required Permission
When you first set up a VPN on your Android phone, you need to give the required permission to create a private connection. Once you hit the Connect button in the VPN app, a dialog box pops up to confirm your decision. If you accidentally hit cancel, the VPN service won’t work on your Android phone.
You need to go reconnect the VPN connection and tap OK on a dialog box to establish an active VPN network on Android. You can check the screenshot below for reference.
2. Check VPN Subscription
If you have outdated credit card information on VPN, the service won’t renew your subscription. In that case, the app won’t work on your Android phone and desktop. Most VPN apps let you check the renewal date from Settings. Let’s take SurfShark as an example.
1. Open your VPN app on Android.
2. Head to Settings.
3. Select My account.
4. Check expiration for your custom plan.
If your plan has expired, head to the VPN website and update your payment information.
3. Try Another Server
Most VPN apps offer hundreds of servers worldwide. When one of your preferred servers faces an outage, the VPN service won’t work on your Android phone. You should connect to another server in the same region and try again. Go through the steps below.
1. Open your VPN app on Android.
2. Move to the Locations tab.
3. Pick another location or sever and try activating the VPN service again.
4. Ensure an Active Internet Connection on Android Phone
Your VPN connection requires an active internet connection to work as expected. Without internet connectivity, the VPN app won’t work on your Android phone. If you are facing glitches in the internet connection, reset the network connection.
1. Swipe down from the home screen to access the quick toggles menu.
2. Enable the Airplane mode and disable it after a few seconds.
You can confirm an active internet connection from apps like Speedtest and connect to VPN again.
5. Lock the VPN App in the Background
Android OEMs (Original Equipment Manufacturers) like Samsung, Oppo, Vivo, and Xiaomi can get aggressive at times and suspend background VPN services. You can lock essential apps like Gmail, WhatsApp, VPN, etc., for smooth operations.
1. Open recent apps menu on your Android phone.
2. Tap on the app icon at the top and select Lock this app.
You also have an option to keep VPN enabled all the time from Android Settings.
1. Open Android Settings.
2. Select Network & internet.
3. Open VPN.
4. Tap the Settings gear beside your preferred VPN connection.
5. Enable the Always-on VPN toggle.
From now on, the system won’t apply battery-saving measurements to the VPN service.
6. Reset Network Settings
VPN may stop working on Android phones due to incorrect network settings. You can reset the network settings on your Android and try again. The system deletes your Wi-Fi networks, Bluetooth profiles, and saved VPN networks during the reset process. Go through the steps below to make changes.
1. Open Android Settings.
2. Scroll to System.
3. Select Reset options.
4. Tap Reset Wi-Fi, mobile & Bluetooth and confirm the same from the following menu.
7. The Website Has Blocked VPN
Due to regional restrictions, some websites may block an active VPN connection. If a specific website is unavailable in your region, you need to change the VPN server and try again.
An outdated VPN app may lead to the service not working on Android. You should regularly update the VPN app to enjoy new features and fix bugs. Open Google Play Store on your Android phone and download pending VPN updates.
Shield Your Identity on Android
A VPN app is one of the many effective ways to hide your identity on Android. If you are trying to access Netflix on a VPN network, check the VPN company’s website to find a relevant server for Netflix. If you are facing similar issues on iOS, check our dedicated post to fix VPN not working on iPhone.
Android devices come with a built-in feature called Mobile Hotspot or Portable Hotspot that allows you to share your mobile internet data as Wifi with other devices like phones, tablets, laptops, and PC. Your phone will utilize mobile data act as a Wifi Modem without the use of external connectivity devices. This function is useful in outdoor scenarios when you do not have Wifi available but want to use it on your Laptop or Tablet.
1. Turn On Mobile Data.
2. Go to Settings, then Network & Internet.
If you are unable to locate Mobile Hotspot, just type it in your settings search bar.
4. Tap on the Wi-Fi hotspot menu.
5. Turn on the toggle next to Use Wi-Fi Hotspot.
6. On the receiving device, Open WiFi settings and find your Mobile Hotspot.
Before we dive in deep, make sure to try these simple troubleshooting tips first to fix your mobile hotspot:
Turn Hotspot/Wifi on and off again
Make sure Mobile internet is enabled and working properly
Your data limit is not depleted
Turn off battery saver or data saver mode
Check if you have entered the correct password
If you have tried the above-mentioned methods and your mobile hotspot is still not working then the issue could be something else. No need to worry, we have got you covered. Try out these 8 methods to solve the mobile hotspot not working on your Android device.
When you set up a mobile hotspot, it will use WPA2 encryption and a password. This protects you from hackers and others from exploiting your hotspot but might also cause connectivity issues. So you can try creating an Open hotspot without a password to see if that works. Here is how you can set up an Open mobile hotspot:
2. Go to Hotspot & tethering option.
3. Go to the Wi-Fi hotspot menu.
4. Under Security, Select None instead of WPA-2.
Your device should now be available as an open network and you can connect to it without password requirement. If this works then make sure to switch it back to WPA-2 to save your data from others.
VPNs or Virtual Private Networks can cause issues when used in conjunction with mobile hotspots. They reroute your data through private channels which do not work properly on mobile data. So we recommend turning it off especially if you are facing issues while using your data for hotspot. This is how you can disable VPN:
1. Open Settings and Go to Network & Internet.
4. Choose Forget VPN at the bottom of the menu.
5. A prompt will appear, tap on Forget. This will remove any active VPN.
Old Phones, Tablets, and Laptops do not have support for the 5Ghz Wifi band so if you have set up a hotspot with a 5Ghz connection then your hotspot will not show up on receiving devices. Follow the steps mentioned below top switch to set up a 2.4Ghz hotspot which is supported by older devices.
1. Go to Network & internet in Settings.
2. Navigate to Hotspot & tethering.
3. Now Open the Wi-Fi hotspot option.
5. Here, Under AP Band select 2.4 GHz.
This switches your hotspot to 2.4Ghz and now it should appear on your devices. In Android 12, this setting has been shifted to Extend capability toggle under Wi-Fi hotspot.
Lately, a new option has been added in Android which turns off Hotspot after a few minutes of not using it. This helps save battery and data but can also be annoying. In situations where you are setting up or turning on your receiving device, your mobile hotspot might turn off. But thankfully you can disable this setting.
1. Head to Network and Internet within Settings.
3. From here, visit the Wi-Fi hotspot option.
4. Scroll down and Toggle Off “Turn off hotspot automatically“.
Once turned off, your Hotspot will not switch off even when it is sitting idle for a while but it will impact your battery and data usage.
Android devices come with a useful feature that sets a daily/monthly Data limit. Once enabled, it will restrict you from connecting to the internet once you have surpassed the preset internet data limit. It can be helpful if you are on a strict data plan but also cause issues and turn off the internet in the middle of an important task. You can turn off this feature by following the steps below:
2. Tap on the Mobile Network or SIMs option.
3. From here, go to Data warning and limit.
4. Toggle Off the option Set Data Limit.
This will prevent your phone from automatically turning off your mobile data when you have surpassed your limit. But keep in mind that you may get charged from your carrier for access data usage.
1. Go to your Android Settings and scroll down to System.
2. Within System, go to Reset options menu.
3. Here, Select Reset Wi-Fi, mobile & Bluetooth option.
4. Press the Reset settings button.
Other than using Mobile Hotspot or WiFi tethering, you can also use Bluetooth or USB Tethering option to connect the receiving device to the internet. Bluetooth tethering is slower than mobile hotspot in comparison but will get the job done if you need the internet at the moment. Here is how to enable Bluetooth tethering:
1. First, open Settings and then Network and Internet.
2. Go to Hotspot and Tethering.
3. Now, locate Bluetooth tethering and enable it using the toggle next to it.
Now you should be able to use the internet with the help of Bluetooth tethering.
You can also connect your phone with the receiving device using a USB cable and turn on USB Tethering with the same menu. This provides faster connection speeds compared to Bluetooth Tethering.
If you have tried all the methods above and none of them works then we recommend you restart your device and then try using mobile hotspot again. To Restart your device:
1. Press and hold the Power button till the Power menu is displayed.
This will restart your phone. Now try using mobile hotspot again.
If it still does not work then chances are that a certain application might be causing the issue so you will need to reboot into safe mode. This disables all downloaded apps excluding the core system apps. To boot into safe mode, follow these steps:
1. Press and hold the Power Button till the Power menu is displayed.
2. Here, tap and hold on to the Power Off button till you see a pop-up that says Reboot to Safe Mode.
4. Once your phone is booted into safe mode, try using a mobile hotspot and see if it works now.
If a mobile hotspot does work fine then it confirms that a certain app might be the cause of the issue and you need to uninstall it. To boot back to normal mode, simply press and hold the Power button and choose restart from the Power menu.
And if this also does not work then you should look into the receiving device or take your phone to an Authorized Service Center.
A lot of people these days use mobile hotspots,s especially for outdoor situations and even for work from home so it is crucial to have them working properly. There can be several reasons why it is not working and we tried to provide solutions for some of them. We hope you liked the list and any one of the solutions helped you fix the problem.
When you power on your Apple TV, the remote should connect automatically in 3-5 seconds. If it doesn’t, keep pressing the power button until a “Remote Connected” notification appears on the screen.
If your Apple TV isn’t responding to remote inputs, the troubleshooting recommendations below should get the remote working again.
Table of Contents1. Move the Remote Closer to the Apple TV
First things first: Make sure your Apple TV and its remote are within connection range. The Siri Remote (2nd-generation) communicates with compatible Apple TV devices via Bluetooth 5.0—works best within a 40-meter connection range. The Bluetooth 4.0-powered 1st-generation Siri Remote has a maximum connection range of 10 meters.
The white and aluminum Apple Remotes with removable batteries have a shorter connection range (5-6 meters) because they use IR transmitters.
Move your Apple Remote or Siri Remote closer to the Apple TV and ensure the distance apart doesn’t exceed their respective connection ranges.
We should also mention that electronic devices, appliances, or furniture may block remote signals from your Apple TV remote. For instance, someone in this Apple Community forum resolved input lag issues by moving his Apple TV a few inches away from a surge protector. The surge protector was interfering with the Bluetooth signal from the Siri Remote.
Don’t hide your Apple TV box behind a concrete wall, TV, or TV console. Likewise, ensure your remote has a clear line of sight to the Apple TV.2. Use a Shielded HDMI Cable
Using an unshielded or poorly-shielded cable with an Apple TV 4K can interfere with Wi-Fi networks and Bluetooth remote signals. Switching to a shielded high-speed HDMI cable from Apple can fix Apple TV remote lag issues and Wi-Fi connectivity problems. That worked the magic for many Apple TV 4K users in this Apple Community forum.3. Use the Siri Trick
Another trick we discovered (in this Reddit thread) is using Siri to bring an unresponsive Siri Remote back to life.
Press and hold the Siri button on your remote, ask Siri a random question, and release the Siri button.
Your Apple TV HD or Apple TV 4K should now detect and respond to the remote. Press the Back button or TV/Control Center button to close Siri.4. Charge the Remote
The Apple TV remote should last several months on a full charge. You’ll get notifications to charge the remote when the battery level falls below 20%. Your Apple TV won’t detect or respond to keypresses when the remote’s battery is dead or damaged.
Check the remote’s battery level before recharging the built-in battery or inserting a new battery. If your Apple TV is paired with your iPhone, iPad, or iPod touch, use the Apple TV Remote app in the Control Center to check the remote’s battery status.
Open the Control Center, tap the Apple TV Remote icon, and wait for the app to detect your Apple TV automatically. Otherwise, tap the “Choose a TV” drop-down menu and select your Apple TV.
If your Apple TV uses a Siri Remote, charge it for at least 30 minutes using a USB to Lightning cable. Then, unplug the remote from the charger and press the power button.
Use an authentic Apple-certified cable, preferably the USB cable that shipped with Apple TV.
Counterfeit or knock-off cables may not charge the remote. Even worse, it can damage the remote or its batteries.
For Apple Remotes with removable battery design, remove and replace the old/dead battery. You’ll find the battery compartment either on the bottom or the back of your Apple Remote.
Refer to Apple’s official tutorial on replacing Apple Remote’s battery for detailed instructions. Contact Apple Support or visit a nearby Apple Store for technical assistance.5. Restart the Remote
Keep your Apple TV on, ensure the remote is charged, and follow the steps below:
Press and hold the Control Center/TV button and Volume Down button together for at least five seconds. While at it, keep an eye on your Apple TV’s status light.
Release the buttons when the Apple TV’s status light flashes. A “Remote Connection Lost” notification should pop up in the top-right corner of your Apple TV screen.
In about 5-10 seconds, a “Remote Connected” message should reappear in the same position.6. Reconnect the Apple TV and Remote
If your Apple TV is still not responding to remote input, unpair the remote and pair it again from scratch.Reconnect Siri Remote to Apple TV
Here’s how to pair Siri Remotes or Apple TV Remotes with Siri support back to your Apple TV:
Move the Siri Remote close to the Apple TV—not farther than three to four inches (8 to 10 cm). If possible, place the remote on the Apple TV box.
Press and hold the Back and Volume Up buttons for at least five seconds. On the 1st generation Siri Remote, press and hold the Menu button and Volume Up button instead.
Release both buttons when you get an on-screen message that your Siri Remote is paired successfully.Reconnect Apple Remote to Apple TV
If your (aluminum or white) Apple Remote doesn’t support Siri, here’s how to reconnect it to your Apple TV:
Press and hold the Menu button and Left button for at least six seconds. That’ll unlink or disconnect the remote from your Apple TV.
Release both buttons when your Apple TV displays a broken chain icon atop a remote control icon.
Press and hold the Menu button and Right button on the remote for at least six seconds.
Release the buttons when you see a linked chain icon above a remote control icon on your TV.7. Restart Your Apple TV
Power-cycle your Apple TV if the streaming device still won’t respond to remote inputs after trying all possible troubleshooting solutions.
Unplug the Apple TV’s power cord from its power outlet and wait at least six seconds. Plug the power cord back into the wall outlet and check if your remote now responds promptly.8. Update Apple TV
Updating tvOS can resolve performance issues like connectivity problems, remote input lag, and app-specific glitches on your Apple TV. Open the Apple TV Remote in your iOS device’s Control Center and follow these steps:
Do not turn off or unplug your Apple TV during the update. Also, refer to our tutorial on updating tvOS on Apple TV for more dos and don’ts. You’ll also find troubleshooting fixes for possible issues that may occur while updating tvOS.Time for a New Remote
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