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You are streaming an amazing video on Showtime, but you’re left with a cliffhanger when it suddenly displays a video playing error. You start to lose patience when you experience a black screen repetitively. So, why is your Showtime not working?
Since Showtime is a US-based app, it may not be accessible in your area due to geographical restrictions. Furthermore, you might face buffering issues when your device is not connected to a strong internet. Or, your subscription period is terminated.
However, since the causes are minor, you can troubleshoot the issue yourself by checking your network and resetting it. Besides, you can clear cookies and cache data for better performance.Why Is Your Showtime Not Working?
According to Showtime, you can use the app or site for streaming only within the US. Since it has blocked its content for other countries, it might not work if you are trying to use it from a different region. Similarly, when you’re offline, only downloaded videos work.
Besides, there can be other reasons why Showtime is not working. Find it out below.
Poor Internet Connection
Not supported device
Cache Build-upHow to Fix Showtime Not Working
To solve the issue, you can first connect your device to a strong Wi-Fi or 4G+ connection. You can reset the network if your Wi-Fi connection shows a weak connection.
Then, you can force stop the app and open it again. This will refresh the app and solve any glitches or video playing errors. Besides, you can try other fixes mentioned below to solve Showtime not working.Check Your Network and Reset It
Showtime determines the streaming quality based on your downstream bandwidth of the network. So, make sure to connect to a strong network. If your device network does not meet the requirement, you’ll face an error loading it. iPhone users must have downstream bandwidth of at least 400 Kbps. Moreover, you can check your device network requirements from the Showtime Help Center.
If your Internet connection lags, you can Reset the network settings to increase the speed. However, you must note that resetting the network will remove all Wi-Fi data. So, I request you to note down your passwords before proceeding.Check Your Device Compatibility
Showtime has system requirements and might not support it on all devices. In such a case, you won’t be able to install or use it. So, you can check the device’s compatibility.
You can stream Showtime on the following devices:
Android users: Android 7 and higher
iPhone and iPad users: iOS 13.0 and later
Mac users: Mac 10.10 and later
Windows: Windows 10 and laterCheck Storage
Showtime has an app size of 20+ MB. So, you might be unable to download it if you have less storage on your device. You will also face issues with upgrading the app with the recent version. In such a case, you must check your device storage. You can delete unwanted apps to free up some space in memory. Follow the steps given steps.
If you are using Showtime on a PC, follow the given steps to check the storage on Mac and Windows.
For Showtime users on the mobile app, here are the steps to check your device storage on iOS and Android.
On AndroidForce Stop and Reopen Showtime
You need to refresh the Showtime app whenever you change settings or when the server is down. Else, you will face unknown glitches and video loading issues. You can force Stop and reopen it to solve this issue. Here are the steps to force Stop.
To force stop the Showtime on a web browser, follow the steps below.
Drag Showtime screen from the bottom to the center
Swipe up the screen and Release
Open Showtime appUpdate Showtime
Showtime releases bug fixes and performance optimizations with the latest update. So, if the app is not working, you must update it to fix the issue. Follow the given steps below.
Go to App Store and search Showtime
Please tap on the Showtime app to open it
Tap on Update
Go to Google Play Store and search Showtime
Open the Showtime app
Tap on the Update buttonClear Showtime Cookies and Cache Data
Build-up cache data for a long time will slow down your streaming quality. It will lead to video buffering or even black screen errors. Thus, you must clear cookies and cache data for the best quality and performance. Check out the steps below.
You can clear the cookies and cache data of Showtime from the site settings on your browser. Find out the steps below.
There is a clear data option on android settings to clear the cache. However, you must uninstall the app on iOS to clear the cache. So, check out the steps below.
You will experience video buffering and downloading errors when your storage is full on your Showtime app. In such a case, you can delete seen or unwanted videos from the list. Follow the steps to clear it below.
On your showtime account, navigate to your Downloaded Videos
Select the video you want to delete and Swipe left
Tap on the Delete button
Open the Showtime app and log in to your account
Navigate to the Downloaded Videos list
Tap on the three vertical dots and select the Delete Download option from the menuCheck Showtime Subscription
Since Showtime is a premium streaming site, you must have a subscription to use it. If either your trial period or monthly subscription has ended, the app will not work on your account. You can purchase a new package if it is over. Follow the steps to check your subscription status.
If you are using showtime on the web, follow the given steps to check your subscription.
To see the subscription status on your mobile, follow the given steps.Restart Your Device
If you face video loading errors, audio errors, glitches, a random shutdown of the app, or blank screen errors, you must restart your device. Restarting will troubleshoot the issues and solve them. So, follow the given steps.
Here are the steps to restart your device on Mac and Windows.
Follow the given steps to restart your iOS and Android phones.
Depending on your phone model, either press the side and volume buttons together, press the side button only, or press the power button only and hold it until the power-off displays on your screen.
Then, drag the power button to the right. It will turn off your phone.
Press the power or side button and hold until the Apple logo appears on your screen.
On AndroidContact Showtime Customer Support
If your Showtime is still not working after trying all the mentioned fixes, there can be serious technical server issues. In such a case, you can not solve it on your own. Thus, you can contact Showtime Customer support and report your problem.
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Dynamic Lock is Not Working? How to Fix or Reset it You should check if you have the feature enabled
Dynamic Lock uses Bluetooth to lock your PC when you move away from it automatically.
Chances are that the Bluetooth is causing the Dynamic Lock not working problem.
You should also check if you have the Dynamic Lock feature enabled or not.
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With the Dynamic Lock feature available on Windows 10 and Windows 11, users can easily lock their PCs as soon as they move away from them. This feature works brilliantly without needing an additional camera or hardware setup. It only requires Bluetooth.
However, several users have reported that the Dynamic Lock is not working for them. Thankfully, in this guide, we will give you a bunch of solutions to help them resolve the Dynamic Lock not working problem in Windows 11. So let us get right into it.Why isn’t the Dynamic Lock working on Windows 11 PC?
Dynamic Lock screen uses a phone which is paired with your PC. It remains inside the user’s pocket; when the user moves away, the PC recognizes the same and locks the screen.
We did some internet digging and discovered the most common reasons why the Dynamic Lock is not working on your Windows 11 PC.
The feature isn’t enabled: Well, the first thing you should ensure for any feature to work is that it should be allowed inside the settings menu.
Check Bluetooth driver: Chances are that the Bluetooth driver is outdated, corrupt, or missing, because of which you cannot use the Dynamic Lock feature.
Dynamic Lock feature is disabled on your PC: For some users, the Dynamic Lock feature is disabled from the registry settings, which you need to tweak for it to work.
You haven’t paired your device: You should ensure your mobile phone is paired with your laptop for the Dynamic Lock feature to work correctly.
Let us check out the solutions that will help you resolve the Dynamic Lock is not working problem.How to fix Dynamic Lock not working problem? 1. Enable Dynamic Lock
After following the above steps, take your paired phone away from the laptop and check if this fixed the issue.2. Unpair and pair your phone
Often there are some issues with the paired device, which could create trouble with features using the Bluetooth function. You can easily re-pair your phone with your laptop and check whether this fixes the issue.
Chances are that the Bluetooth driver is corrupt or outdated, which is causing the issue. However, you can update the driver by following the above steps from the Device Manager.
However, you can also use a dedicated tool called Outbyte Driver Updater. Using Outbyte Driver Updater, you can easily update all drivers on your PC, perform schedule scans, create driver backups, and much more.
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Free Trial Download now4. Tweak the registry editor
As already mentioned, the feature wasn’t enabled or showing for some users. Also, some users have reported that the Dynamic Lock feature is greyed out for them. However, this can be easily fixed by following the above steps.5. Enable from Group Policy Editor
You can also enable the Dynamic Lock feature on your PC from the group policy editor. This could also fix your issue of the Dynamic Lock feature not working.6. Reset your PC
If nothing works, you should reset your PC and check if this fixes the Dynamic Lock not working issue.
Sometimes main system files related to a feature get corrupt and cause issues. In such a case, you should reset the PC following the above steps and resolve the problem.
That is it from us in this guide. You can learn the steps to change the screen timeout settings in 5 different ways.
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Each laptop manufacturer has a different setup, so you may need to approach troubleshooting differently depending on the brand.Laptop Mice Problems
The real issue with a non-working laptop mouse is that they aren’t as easy to replace as standard mice. You can’t just unplug the touchpad from your laptop and slot a new one in.
To avoid lengthy repairs, try troubleshooting the mouse to see whether a configuration issue is to blame for the lack of functionality.How To Get the Mouse To Work on Laptop
Sometimes a simple change can make a laptop mouse start working again. Other times, you’ll need a complete replacement. Even if you aren’t up to tackling the replacement yourself, the rest of the troubleshooting should be a breeze, even for a novice.
Keep in mind you may have to hook up an external mouse to help you troubleshoot your laptop mouse.Before You Start
There’s one problem many people overlook that causes the mouse on a laptop to stop working. Sometimes a competing peripheral device is plugged in, and the computer prevents both from working at once.
While logic would assume a mouse is the only culprit, sometimes wires get crossed, and other devices have the same effect.
Pull out every connected device from your USB ports. If you have a USB hub, remove it. Try using your laptop mouse again once the computer is free of competing devices.
If it works, try plugging your devices back in one at a time. Start with any hubs or extensions. Between every single new device connection, try using your laptop mouse again. If it stops working, you’ll know which device is causing it.
Next, try plugging the device creating the problem into a different port. It’s possible that the port is damaged and reporting incorrectly. Swap things around until you have a configuration that works for you – along with a functional laptop mouseCheck Your Settings
You need to check a few settings before assuming the laptop mouse is broken.Device Manager
The Device Manager in Windows lets you see each device connected to your computer. Check it to see whether the laptop is identifying your laptop mouse. If it isn’t, you may have to scan the computer to help Windows find it. You can try to update the drivers or reinstall the mouse.
If none of these steps helps fix the mouse, consider checking your touchpad and mouse settings.Hardware Settings
Sometimes specific hardware settings can make you think your mouse is broken when really it isn’t responding correctly because they’re misconfigured. For example, you might have your touchpad turned off or have your scroll settings selected incorrectly.
Often, settings in Windows create the issues that users experience. If you haven’t adjusted your settings and they’re just on default, even that might be a problem because they aren’t to your preference. It’s a bit of a process because you have to check each thing, test, and check again.
In the end, though, you’ll have a better handle on the settings, the limits of your laptop’s functionality, and what exactly the problem is.BIOS Settings
The method for this will vary depending on the laptop model you have. Enter your BIOS and look for a touchpad or mouse option. Make sure that it isn’t disabled.
Some laptops that you don’t personally own might be set up expressly by your work or school to disable certain features. If that’s the case and you don’t have access, talk to an administrator.Look for a Touchpad Key
Some laptops have a key that automatically turns off the touchpad. It will vary depending on the manufacturer and model.
First, look at the F keys on the top of your keyboard. In conjunction with the Fn key, one might switch the touchpad on and off.
Next, look at the buttons to find an image of a touchpad. If you find one, pressing that key might toggle it. However, you might also need to push it with the Fn key.
When you press the button, try using the mouse immediately afterward. If it doesn’t work, use the button again to set it back to the last time the mouse worked.Tablet Laptop Mode
Many modern laptops also function as a tablet. When the tablet is active, the mouse on the laptop part of the machine stops working.
Try searching for and disabling the tablet input service if that doesn’t work. It’s designed to ensure the tablet controls work in that mode.
Try to see whether the laptop mouse works after the service is stopped. If it does, you can set it to launch manually in the future or disable it manually when you switch between modes.Antivirus and SFC
Running an antivirus scan and the System File Checker can help eliminate any problems affecting your mouse.Antivirus Scan
Scan for viruses with the built-in Windows antivirus unless you use a third-party option. If you do, run a scan from its dashboard.
Sometimes viruses and malware keep certain parts of your computer from working correctly. They can make your mouse erratic or stop it from moving at all. If Windows finds a threat, follow its instructions to quarantine or remove it.System File Checker
If SFC finds any errors, follow the prompts to fix them.Hardware Problems
Opening your laptop will void your warranty and could damage other parts. Laptops aren’t as easy to fix at home as desktop computers, and only experienced users should attempt to replace or repair their built-in mouse.Troubleshooting External Mice
If you’re having a problem with an external mouse, a few different fixes might apply. However, the solutions for issues with a built-in mouse are also relevant to external mice, for the most part.USB Ports
Connecting your mouse with a USB dongle or via a USB port can be problematic if the USB port is damaged. Try using a different port that you’re sure is functioning.
If you’re using the mouse through a USB hub, disconnect the hub and try the mouse with it plugged directly into the laptop.Bluetooth
Turn Bluetooth on your laptop off, restart the computer, and then turn it back on.Charge
Charge your mouse entirely or change the batteries. Low charge or weak power can prevent the mouse from connecting to the laptop.
If your laptop’s built-in mouse and external mice are not working, you probably have a more severe hardware or software issue. This is especially true if it happened without warning and now no input devices are working. At this point, it might be worth reinstalling Windows or having a professional take a look at the computer.Laptop Brands
Each laptop brand might have a slightly different solution for a mouse that isn’t working.HP Laptop Mouse Not Working
On an HP laptop, double-tap the upper-right corner of the touchpad to enable or disable it. When it’s disabled, most models will have an orange light that appears.Chromebook Mouse Not Working
One of the solutions Google suggests for when a mouse on a Chromebook isn’t working is actually kind of fun.
Press Escape a few times in a row.
Drum your fingers against the touchpad for ten seconds, tapping firmly.
Restart the computer.
You should also make sure the touchpad isn’t dirty since that can prevent it from working correctly.Lenovo Mouse Not Working
Lenovo says the most important thing to check if a mouse isn’t working on Lenovo laptops is whether you have the correct drivers installed.MacBook Mouse Not Working
One way to fix a Macbook mouse is to shut down and restart the System Management Controller.
This should reset the connection and help the mouse function again. If you don’t have a removable battery, press Control, Option, and Shift at the same time once the laptop is off. Then press and hold the power button for five seconds before the computer restarts.
Keep in mind that troubleshooting a Mac mouse will always be slightly different than troubleshooting one designed to work with Windows.Dell Mouse Not Working
Dell recommends the following method for turning the trackpad on and off.
The toggle is available on the main screen for touchpad settings on some models.iMac Mouse Not Working
If you can’t get a Bluetooth mouse to work on your iMac, you may need to fix the Bluetooth in the computer.
If you have to reset the module from Terminal, the command is “sudo pkill bluetoothd” without quotes.Mouse and Keyboard Are Not Working
When both the mouse and keyboard aren’t working, plug in each to help troubleshoot the problem. You can use the steps above to address the issues with the mouse. Make sure to check for the keyboard in the device manager too.
If that many things on your laptop aren’t working, though, you’re likely in need of a repair.Frequently Asked Questions Razer Synapse Not Detecting Mouse?
If Razer Synapse isn’t detecting your mouse, it might not be supported by the software. It also might not detect it because you haven’t updated Synapse.Mouse Not Working on Battlefront 2?
If your mouse isn’t working on Battlefront 2, turn off all your overlays. You should also verify your game files because corrupt files might affect how the game recognizes inputs.Logitech Options Not Detecting Mouse?
If Logitech options aren’t detecting your mouse, update the program. Disconnect the mouse from the laptop and try plugging it in again. You can also do a fresh install of your Logitech software.How to Fix a Mouse That Keeps Freezing?
Try reconnecting it or restarting your computer. A mouse that repeatedly freezes can also signify that the mouse has reached the end of its life.How Do I Know if My Mouse Sensor Is Broken?
Look at the sensor for signs of physical damage, corrosion, or lights that aren’t working as they should be. You might also notice that the movement on-screen is erratic.
Apple CarPlay offers a safe and seamless way to access iOS apps on your car’s infotainment. With Siri onboard, you can make calls, send texts, and use maps handsfree. However, sometimes CarPlay simply stops working. It could be due to connectivity issues, wrong setup, or other reasons.
Besides, many users are reportedly facing this issue after updating to iOS 16.4.1. Let us take a look at how to fix common Apple CarPlay issues.Precursory checks
Ensure both your car and iPhone supports CarPlay.
If your vehicle doesn’t support CarPlay, consider upgrading to a third-party ICE (In-Car Entertainment).
Download and install the latest iOS update.
Check if your car’s infotainment is updated to the latest firmware; for help, visit the manufacturer’s website.
Check for conflicting devices. Disconnect other wireless devices on your iPhone. See if CarPlay works now.
Ensure adequate power supply to the car’s infotainment.
Restart iPhone and see if it makes any difference.
If your CarPlay is still not working, read on. I have listed the most common CarPlay issues alongside tried and tested fixes.
The right way to set up Apple CarPlay
CarPlay tends to throw errors if not set up properly. Meanwhile, incomplete settings could also lead to dicey connections. To avoid CarPlay problems, you can follow the steps below.
1. Enable CarPlay
It is not enough for your iPhone to support CarPlay. You must enable the feature. Sometimes Screen Time setting tends to interfere with CarPlay. Therefore, after enabling CarPlay, you also need to tweak certain Screen Time settings.
Head over to iPhone Settings.
Tap General → CarPlay.
2. Change Screen Time Setting
Go to Settings.
Open Screen Time.
Select Content & Privacy Restrictions.
Tap Allowed Apps.
3. Disable USB Restricted Mode
The USB Restricted Mode is designed to ward off hacking attempts in iOS. The feature blocks hackers from breaking into iPhones using tools like Pegasus. However, the restricted USB mode also blocks CarPlay. Follow the steps below to disable it.
Tap Face ID & Passcode.
Enter your passcode.
Note: The step is valid only if you use the wired version of Apple CarPlay. Consider turning on USB restriction after using CarPlay. Else your iPhone will be vulnerable to threats.
How to fix Apple CarPlay Connectivity issues
Apple CarPlay is more than just a screen mirroring tool for your car. Every CarPlay app is tweaked for the best hands-free experience. CarPlay works by syncing iPhone data in real-time. Connectivity issues are very common with CarPlay. Below are some of the common CarPlay connectivity issues and their fixes.
1. Check connections
Make sure the lightning cable is connected properly to CarPlay. For wireless variants, ensure Wi-Fi and Bluetooth are switched on. Restart the car and establish a new CarPlay session.
2. Change USB cable if needed
Lightning connectors are notorious for breaking and giving up easily. Check if the cable needs replacing. Sometimes lint and other debris get deposited in lightning port. Flush it out with a small brush or simply blow some air. Try to get hold of a new lightning cable and check if CarPlay connects.
3. Forget and re-connect CarPlay
You have already established that the lightning cable is working properly. Now let us unpair the car and re-connect CarPlay. Here’s how you can forget and re-connect CarPlay.
Open Settings → General.
Select your vehicle’s make and model.
Restart your vehicle and re-connect CarPlay.
If the problem persists, move on to the next step.
How to fix the Apple CarPlay Siri issue
In my opinion, Siri is one of the most useful CarPlay features. It makes using CarPlay and getting things done effortlessly. Before doing all of that, you need to enable Siri with CarPlay. Follow the steps below to do so:
Go to Settings → Siri & Search.
Enable all the following options.
Listen for Hey Siri.
Press Side Button for Siri.
If nothing works, reset iPhone settings
As a last resort, reset your iPhone settings. Ideally, the reset should resolve conflicts between apps and even connectivity issues. Restore your iPhone to factory settings and set up a new CarPlay connection.
Head over to Settings → General → Transfer or Reset iPhone.
Tap Reset All Settings.
Enter iPhone passcode when prompted.
That’s how you can fix the Apple CarPlay issue. We hope your Apple CarPlay is up and running. Some car models, like the 2023 Toyota Camry, Camry HV, Corolla hatchback, and Avalon HV, seem to have multiple CarPlay issues.
If you own affected car models, approach the manufacturer and ask for a firmware update. Lastly, always keep your eyes on the road and use Siri to control CarPlay.
Mahit is an engineer by Education with a corporate stint to his name. He ditched the corporate boardroom wars in favor of the technology battleground. For the better part of a decade, he has worked for popular publishing outlets, including Dennis Publishing, BGR India, AppStorm, MakeUseOf, and iPhonehacks.
How To Fix Laptop Keys Not Working? How to Fix Laptop Keys Not Working
Note:The solution that we have suggested will work for almost all the leading laptop brands like Dell, HP, Acer, Lenovo etc.
1. Restart Your Laptop
If some of your laptop keys are not working then it could be due to minor software glitch that can be fixed with just a restart of your laptop.
After the computer restarts, check whether the keyboard of your laptop is now working properly. In case the problem remains unresolved move toward to the next step.
Also Read: How to Fix Keyboard Shortcuts and Hotkeys Not Working in Windows 10
2. Power Reset Your Laptop
2. If there are any attached peripherals to the laptop like usb drive, external mouse, monitor, then disconnect them all. If your laptop is running low on battery and you have attached a power cable, then remove that as well.
3. Now after removing the battery, press and hold the power button of your laptop for 15-20 seconds.
4. Install the battery again to your laptop, along with the power cable and press the power button to turn on your laptop.
Once your laptop starts check whether the laptop keys are now working properly. If the keys are working fine then you do not need to proceed with further steps. But if the problem persists then check out for the next step.
3. Disable Filter Keys
If the keys of your laptop are slow in responding or there’s a lag in the keyboard, then it does not always mean that the keyboard of your laptop is faulty. To fix this all you need to do is disable the Filter keys.
Note: Filter keys when enabled, ignore the repeated keystrokes to make the keyboard typing easy mainly for the people with hand tremors. But if you have no such problem and your typing is firm and fast then enabling the filter keys will slow down the typing speed.
To disable filter keys follow the steps below:
4. Now restart your computer and check whether your laptop keyboard is back to normal.
4. Reinstall your Keyboard Driver
The problem of laptop keys not working properly can be due to a faulty or corrupt keyboard driver. Therefore to fix this problem our next step is reinstalling the Keyboard drivers by following the steps below:
1. Open Run window by pressing Windows + R keys on the keyboard at the same time.
Note: If some of the keys that are not working on your Laptop includes the one needed to open Device Manager, then you can enable On Screen Keyboard.
6. Now restart your computer.
7. After the computer restarts Windows will automatically look for the drivers and reinstall them.
Now once Windows is finished reinstalling the Keyboard drivers, check whether all the keys of your Laptop keyboard are functioning correctly.
An outdated or corrupt keyboard driver can be the reason for laptop keys not working properly. However, updating the keyboard driver can fix this problem. You can update your keyboard driver to the latest version either by manually checking it at the manufacturer site or automatically updating it through Device Manager or using a Driver Updater tool.(a) Update your driver using Device Manager
It is one of the automatic methods to update your device drivers for free, however the only problem with this approach is that it rarely provides you with the latest drivers. To update the outdated drivers using Device Manager follow the steps below:
1. Open Run window by pressing Windows + R keys on the keyboard at the same time.
2. Now type devmgmt.msc on the box of Run Command and press the Enter key to open Device Manager.
6. Now the Windows will search your computer along with the Internet for the latest available drivers for your device. And once located follow all the given instruction to install the latest drivers on your computer.
7. Although this process of getting the driver updates is straightforward, however as discussed earlier it usually does not provide you with the latest updates.
Now to get the latest driver on your computer you either need to manually check the manufacturer website (that needs a lot of research and time) or getting help with a dedicated driver updater tool.
You can download Advanced Driver Updater from here.
Read Full Review of Advanced Driver Updater
Note: The product also creates a complete backup of the old drivers before installing the new ones. This helps you to revert to the old driver in the rarest of the rare case where the newly installed driver starts misbehaving.
After installing all the latest drivers just restart your PC to check whether the keys of your laptop are working properly.
6. Check If the Issue is Hardware Related
We are quite sure that if the keys of your laptop are not working due to software related issues then it will be resolved by trying the above steps. But if it is hardware related issues then you have to fix it manually.
(a) Clean Your Laptop Keyboard With a Brush/Compressed Air
If there’s lots of dust particles on the keyboard then this could be the reason for some keys not working on your laptop. First power off your laptop and try with a clean cotton cloth to remove all the dust from the keyboard of your laptop. Now if you still find the dust in between the keys then use a soft, dry brush and gently remove the dust. Make sure to clean all the dust smoothly so that no dust particles are left behind. You can also use compressed air to remove the dust from your keyboard. Once you feel that you cleaned all the dust, power on your laptop and check whether the keys are functioning back as normal.
(b) Make Sure Keys are Not Physically Damaged
Beside cleaning the dust from the keyboard also make sure that the laptop keys that are not working properly are not damaged. Because if they are physically damaged there nothing much you can do apart from carrying it to the authorized service center.Conclusion:
About the author
FaceTime is a reliable option for group video conferencing as it lets you talk to up to 32 people at a time. However, if Group FaceTime is not working on your iPhone and Mac, it may be due to several reasons. These include things like the wrong date and time, to an outdated device model. So let’s look at some solutions for this on iPhone, iPad, and Mac.Why is Group FaceTime Not Working?
First of all, let us look at devices that support group FaceTime. Note that if your device is not on the list but has iOS 12.1.4, then you can join Group FaceTime calls as audio participants.
To use Group FaceTime video calls, you need:
iOS 12.1.4 or later or iPadOS
iPhone 6s or later
iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later
macOS Mojave 10.14.3 (build 18D109) or later
On iPhone, group FaceTime may not work properly if you are using FaceTime effects during the call. So, if this is the case, make sure you keep it simple. At times, slow internet or wrong and unsupported peripherals connected with your Mac may cause trouble with group FaceTime.
Another reason may be a participant in the group call who has problems with their Apple device. And thus it is affecting the call experience for everyone. For this, you may initiate a new FaceTime video call and add individual participants one by one to it. Once you find the person due to which problems arise in the group call, ask them to follow these fixes.
#1. Check FaceTime Status
Head over to the Apple Support System Status page and see if FaceTime is working from their end or not. If it is working, you will see a green dot next to FaceTime.
On iPhone and iPad:
Open the Settings app → tap on General. Tap on Date & Time. Turn on the toggle for Set Automatically.
#3. Check Device’s Camera, Microphone, Speaker
On iPhone and iPad:
Open the camera and swipe to video mode. Record a short video with sound. Now play the video on speaker or connected earphone. If you are successful, that means the device’s camera, mic, and speakers or earphones are working perfectly. If not, restart your device.
For Output, volume ensures the slider is all the way to the right. For the speaker test, play a song or YouTube video.
#4. Restart your Device
On iPhone or iPad:
Use the buttons to switch off the device. Or, open the Settings app → General → Shut Down. After a minute turn the device back ON.
#5. Stop Using FaceTime Effects
iPhone 7 and later support camera effects in FaceTime calls. You can become an Animoji or Memoji, use a filter to change your appearance, add a text label, add stickers, and add shapes. If you are having trouble in a group FaceTime calls consider disabling all camera effects you are using.
#6. Disable and then Re-enable FaceTime
On iPhone and iPad:
Open the Settings app → Tap FaceTime → Turn OFF the toggle next to FaceTime. After few seconds turn it back ON.
#7. Sign Out and Sign in to FaceTime
On iPhone and iPad:
Open the Settings app → Tap FaceTime → Tap on your Apple ID → Tap Sign Out. After a minute sign back in.
#8. Make Sure FaceTime is Not Restricted
On iPhone and iPad:
Open the Settings app → Tap Screen Time.
From here make sure App Limits are not set for FaceTime.
Tap Communication Limits and ensure both the options here are set to Everyone.
Next, tap Always Allowed and make sure FaceTime is under ALLOWED APPS.
Tap Content & Privacy Restriction. Make sure the toggle is OFF.
If you use the same Apple ID on Mac, these settings are carried over. Or, you may open System Preferences → Screen Time to follow the above steps on Mac.
After you are done with the FaceTime call, you may choose to enable these Screen Time settings again.
#9. Restart your Internet Connection
Use the power button on your home router or use the wall switch to turn it off and then back on after 30 seconds.
If the problem still exists, make sure that you are running the latest version of iOS or macOS on your device.
On iPhone and iPad:
Open the Settings app → Tap General → Software Update. If you see a pending update, tap Download and Install.
That’s all, folks.
This is how you can fix the issue of group FaceTime not working on Mac. If you have a further issue, you may try contacting Apple Support via chat and see if they have any other information regarding this.
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I have been an Apple user for over seven years now. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches.
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